Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 49

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
923 Reviews
4.4

923 Reviews

Write a Review

923 Reviews of Michael Kratschmer

November 12, 2022

Dealership Rating
Employee Rating

Family Hyundia is a great dealership to deal with, the service department has a great customer service and friendly. More

by MBUDA48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt

Nov 14, 2022

Family Hyundai responded

Thank you for the kind words for our service department! Michael and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 12, 2022

Dealership Rating
Employee Rating

Great costumer service. Very fast and efficient. I didn’t have a appointment for an oil change and I was in and out in 2 hours. More

by Sgtjuniorswife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Nov 14, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

November 11, 2022

Dealership Rating
Employee Rating

Always get me in fast and get the work done quickly. Cozy waiting area and friendly staff More

by Nick Schmitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Nov 13, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

November 11, 2022

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Employee Rating

Came in for scheduled maintenance and work was performed in a reasonable wait time. Service advisor explained all work that was completed. As always, excellent customer service! More

by TMCHUGH426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri

Nov 13, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 10, 2022

Dealership Rating
Employee Rating

Very easy to navigate and quick service . The young man that took care of me was very polite and acted professional. I was a bit shocked that a part for my 15 year old care was no longer av More

by Palosguy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Nov 10, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

November 09, 2022

Dealership Rating
Employee Rating

This was my first time in for service, I was taken care of almost immediately, the service member that helped me was very helpful, and when my car was done, all the work was explained to me, family Hyundai More

by lewisgrzesiak9464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, TJ Schmitt, Mike Majors , Eric Kratschmer, Joe Panici, Tom Salin

Nov 09, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 08, 2022

Dealership Rating
Employee Rating

Tom, Crystal and all service personnel has been great and treated me with great respect and communicated with me exceptionally of my service needs . Service Mecanic’s always conduct a detailed inspection and More

by mrjbedolla0622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin, Krystal

Nov 09, 2022

Family Hyundai responded

Thank you, James! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

November 08, 2022

Dealership Rating
Employee Rating

No problems at all! Great service. We dropped it off on a Monday and picked it up on a Friday when we returned from a trip! Very accommodating! More

by Gardon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Nov 09, 2022

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

November 08, 2022

Dealership Rating
Employee Rating

Didn’t call me back as soon as I would have hoped, but the problem with my car was handled More

by nkwiatkowski.1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 04, 2022

Dealership Rating
Employee Rating

Great service, great people, great place to buy a car. they make the car buying experience a easy process with no hassle. More

by coachkent24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2022

Family Hyundai responded

Coach Kent, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

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