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923 Reviews of Michael Kratschmer
October 22, 2022
Crystal was a pleasure to work with. My service was quick and efficient. I will definitely be back. My service was quick and efficient. I will definitely be back. More
by oconnorjim23
Verified CustomerOther Employees Tagged: Colin Simmons, TJ Schmitt , Eric Kratschmer, Crystal
October 17, 2022
Not especially happy. They kept my car for a month. tested alternator and . Tested the battery and the alternator. Battery. Charged me 160.00 for a loose connection on m They kept my car for a month. tested alternator and . Tested the battery and the alternator. Battery. Charged me 160.00 for a loose connection on my battery. I could have had the alternator and battery free at Pep Boys. More
by 1047
October 12, 2022
The service manager Mike is so unbearably unprofessional it's disgusting. Our car is under warranty so we were forced to have it towed here. It sat for 2 weeks before anyone even looked at it because they'r it's disgusting. Our car is under warranty so we were forced to have it towed here. It sat for 2 weeks before anyone even looked at it because they're "busy" and could not provide us with a rental. When we found out the issue and asked questions about why such a high price, Mike got snotty and childish. After the phone call ended, Mike specifically called back to tell us he will "get to our car when he feels like it because of my husband's attitude." I have never met anyone so unprofessional and petty in my life and he is the reason we will never go back or recommend this dealer. More
by Jamesdarling86
Other Employees Tagged: TJ Schmitt
October 12, 2022
I simply love this dealership every time I come in people are always super friendly. are always super friendly. More
by INFO
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
October 12, 2022
My car was towed to dealership. It took 3 weeks for them to run Diagnostic report. Service was rude and I will never visit this dealership again. It took 3 weeks for them to run Diagnostic report. Service was rude and I will never visit this dealership again. More
by Christine
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin, Matt,
October 10, 2022
The service was terrible, they took over 3 months to fix my car and they tried to give it back to me with problems. The service supervisor was unprofessional I felt like and disrespectful the only 2 good t my car and they tried to give it back to me with problems. The service supervisor was unprofessional I felt like and disrespectful the only 2 good thing about the dealership is Colin and the receptionist lady. More
by Asad
Other Employees Tagged: Colin Simmons , Tom Salin
October 07, 2022
Jahia rocks! She gets 1000 stars from us. Always a smooth process at Family Hyundai. She gets 1000 stars from us. Always a smooth process at Family Hyundai. More
by wallywaldorf22
Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, TJ Schmitt, Mike Majors , Larry Edwards, Tom Salin, Jahia Miller
October 06, 2022
Bryan was very professional and helpful throughout the whole visit. Couldn't have gone any better. whole visit. Couldn't have gone any better. More
by msager211
Other Employees Tagged: TJ Schmitt , Bryan Schultz
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