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923 Reviews of Michael Kratschmer
December 28, 2022
Large diversified inventory of vehicles, knowledgeable and helpful sales staff, informed finance department who help me customize my financing for my new car and helpful sales staff, informed finance department who help me customize my financing for my new car More
by SCOTT_W_MORGAN
Verified CustomerOther Employees Tagged: Al Pellizzeri, George "Skip" Hasenjaeger, Mike Majors , Joe Panici, Bob Ross, Tom Salin
December 27, 2022
The staffs are very helpful and professional. The location is very easy to locate and they provide good services The location is very easy to locate and they provide good services More
by lekky03
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
December 26, 2022
I truly appreciate the service at Family Hyundai Mayweather from sales was great, and the rest of the team as well let me not forget Scott in finance. This whole place is just feeled with warm welco Mayweather from sales was great, and the rest of the team as well let me not forget Scott in finance. This whole place is just feeled with warm welcome and love that's why I keep going there. This is like my third or forth car from these guy, because of the excellent customer service. With the team in service as well you guys just keep giving your best. Thanks for showing me what that look like. More
by Dorothy Smith
Other Employees Tagged: Graham Watson, Colin Simmons, TJ Schmitt, Mike Majors, Scott Lupo , Eric Kratschmer, Joe Panici, Bob Ross, Tom Salin
December 25, 2022
Good service ,always on time, very friendly and nice stuff. I recommend this dealership to everyone I know. stuff. I recommend this dealership to everyone I know. More
by Danerl33
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
December 23, 2022
I just love the service I get when I come in. Very friendly people in all departments. I tell everyone to come here for the best deals on any car. Thank you again. Very friendly people in all departments. I tell everyone to come here for the best deals on any car. Thank you again. More
by ANTHONYNOVAK1950
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
December 22, 2022
I came on Saturday Dec 17th for an oil change. I was there pass closing apt was at 1:30 pm cst. They did not give me the inspection sheet, so therefore, they did not inspect my car. I honestly don I was there pass closing apt was at 1:30 pm cst. They did not give me the inspection sheet, so therefore, they did not inspect my car. I honestly don’t know if they did my oil change. This whole experience has given me trust issues, and that’s not a good feeling to have at all especially when your car care is in the hands of someone else. I came with no lights on my dashboard I left with the airbag light on. I had to wait til Monday to call in to talk to service manager Eric to inform him of my experience and the light that should of never been on just by going an oil change. He had an disposition as if he could careless ask when I could come in for them to take a look. I work Monday through Friday, this was an very inconvenience I told him Thursday Dec 22nd is my late day, I could come in before work. I get there’s never no one ever to greet you and this is not the first time, every time I come have to stand and look and wait for someone to acknowledge me. Never did Eric come out to address me, no one apologized for their tech doing an half job on my car for the inconvenience nothing. I have to be at work at 11am cst I stressed that got there a 5 mins after 9 am cst did not leave until 30 mins before I have to be at work, I don’t work in Tinley Park no where near it and I want corporate number I do not care for the lack of professionalism. I don’t say much but this time was just unacceptable! More
by KANINA.R.STINSON
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
December 19, 2022
Satisfied with repair of recall and oil change. Time was moderate (2 hours). Upset over fax that light on dashboard regarding tire pressure on. Called back to service dept. All tires have correct a Time was moderate (2 hours). Upset over fax that light on dashboard regarding tire pressure on. Called back to service dept. All tires have correct air, service associate stated: Bring car back, will need to leave over night). My problem is why wasn't it repaired and why can't I have a car. I need a car to drive. More
by MWALKER7148
December 18, 2022
They always treat me like family and they take excellent care of me and my car.😃 care of me and my car.😃 More
by duncanm65
Other Employees Tagged: Mark Holder, Colin Simmons, Mike Majors , Tom Salin
December 18, 2022
It's good! The service is now a under review and the the first answer stand's it's good! The service is now a under review and the the first answer stand's it's good! More
by KENNETHROGERS83
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
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