Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Cars for Sale
Write a Review
View All Employees
Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 35

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
923 Reviews
4.4

923 Reviews

Write a Review

923 Reviews of Michael Kratschmer

May 03, 2023

Dealership Rating
Employee Rating

great service as always I like Colin and Krystal are great I can't wait to return More

by i.conditt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Mike Majors , Eric Kratschmer, Tom Salin

Report | Print
May 03, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Colin, Krystal, and our team appreciate your business and hope to see you again soon!

May 03, 2023

Dealership Rating
Employee Rating

Easy to reach service department manager, especially if you have questions. Kind and caring service reps. More

by MERENDALEO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Kratschmer

Report | Print
May 03, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 23, 2023

Dealership Rating
Employee Rating

The dealers was really nice to me and everything was done in a timely manner. More

by Flextracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Report | Print
Apr 24, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 22, 2023

Dealership Rating
Employee Rating

Took 2 hrs wit a appointment not bad considering the volume of cars being serviced and inspected More

by RNEUBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Report | Print
Apr 23, 2023

Family Hyundai responded

Thank you for your patience! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 22, 2023

Dealership Rating
Employee Rating

Amazing- loved the service. Very friendly and love ambience here at the waiting room. Thanks for serving! More

by DANNYANIL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Report | Print
Apr 23, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 21, 2023

Dealership Rating
Employee Rating

Very good experience always Collins is amazing. The rest of the service is great. I will continue going there. More

by ACRAWFORD60426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Mike Majors, Scott Lupo , Sonata Bartkus, Eric Kratschmer, Tom Salin

Report | Print
Apr 22, 2023

Family Hyundai responded

We are very happy to hear that Colin and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 21, 2023

Dealership Rating
Employee Rating

Everything was done in a timely manner. Thank you for your great service. Happy weekend More

by NOVEDADE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Report | Print
Apr 22, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 20, 2023

Dealership Rating
Employee Rating

They do great work here. However, sometimes it can be hard to get an appointment. More

by JASHELOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Kratschmer

Report | Print
Apr 20, 2023

Family Hyundai responded

Thanks for sharing your experience with Family Hyundai. Eric and our team appreciate your business and hope to see you again soon!

April 16, 2023

Dealership Rating
Employee Rating

Took care of all my needs excellent service, will recommend to every one with a Hyundai More

by josealtorres11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Report | Print
Apr 17, 2023

Family Hyundai responded

Thank you for the kind words for our service department, Jose! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 12, 2023

Dealership Rating
Employee Rating

I love the way they are very pleasant and quick about service. This place is wonderful and the guy I truly forgot his name who serviced me that day was wonderful ❤💖8 More

by DOROTHYJACKSON0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Report | Print
Apr 12, 2023

Family Hyundai responded

Dorothy, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

1
...
34
35
36
...
93

Dealership Inventory (369 Vehicles)

new 2026 Hyundai SANTA FE HEV car, priced at $42,782
2026 Hyundai SANTA FE HEV
new
Shimmering Silver exterior
Automatic
All-wheel Drive
$42,782
View Details
new 2026 Hyundai Elantra car, priced at $25,460
2026 Hyundai Elantra
new
Amazon Gray exterior
CVT
Front-wheel Drive
$25,460
View Details
new 2026 Hyundai Tucson car, priced at $32,603
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
Front-wheel Drive
$32,603
View Details
used 2023 Hyundai Elantra car, priced at $20,337
2023 Hyundai Elantra
used
Scarlet Red Pearl exterior
CVT
Front-wheel Drive
$20,337
View Details
new 2026 Hyundai Kona car, priced at $29,150
2026 Hyundai Kona
new
Denim Blue Pearl exterior
CVT
All-wheel Drive
$29,150
View Details
new 2026 Hyundai Venue car, priced at $24,631
2026 Hyundai Venue
new
Lunar White w/Black Roof exterior
CVT
Front-wheel Drive
$24,631
View Details
View All Inventory