Michael Kratschmer | Page 18

Very nice and friendly place, very informative, helped a lot in my decision process of purchasing a new vehicle for our family lot in my decision process of purchasing a new vehicle for our family More

by MRMARUSZAK Verified Customer Verified Customer

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The worker appears to be cordial and courteous. Although the work done on my vehicle was time consuming I believe it was correctly performed. I also believe that a temporary vehicle should have bee Although the work done on my vehicle was time consuming I believe it was correctly performed. I also believe that a temporary vehicle should have been offered. More

by frankie_n_martin Verified Customer Verified Customer

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Awful experience. Had appointment for month. Called to tell me they didn’t have the part that they needed (even though they knew I was coming). Kept car for 2 hours. x Had appointment for month. Called to tell me they didn’t have the part that they needed (even though they knew I was coming). Kept car for 2 hours. xxxxxxxx excuses. More

by Anonymous122445 Verified Customer Verified Customer

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Dropping off the car is always a nightmare. ..so crowded. Repair was fine. However, I really don't appreciate paying a credit card 3.5% fee on top of your $180/hour labor rate. You guys want a g ..so crowded. Repair was fine. However, I really don't appreciate paying a credit card 3.5% fee on top of your $180/hour labor rate. You guys want a gratuity too? More

by Andy Boyce Verified Customer Verified Customer

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This dealership was terrible. My car sat there for 1 week and they stated they couldn't duplicate or diagnose the issue. My car lights come on every day, all day by themselves a l My car sat there for 1 week and they stated they couldn't duplicate or diagnose the issue. My car lights come on every day, all day by themselves a least 4 times a day. The lights were draining my battery. The advisor I was working with tried to act like I was crazy. So I took my car to Happy Hyundai and they diagnosed and duplicated the problem in 1 hour. They were able to order the part and when part came in my car was fixed within 2 hours. How were they able to fix the issue but Family Hyundai couldn't. I even purchased my vehicle from this dealership 2 years ago. I will never purchase or get service at this dealership ever again. I will never recommend this dealership. The service was terrible. More

by ravengatson Verified Customer Verified Customer

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Did the job right in a reasonable time. Waiting area is very, very nice. Honest! Waiting area is very, very nice. Honest! More

by denisjames68 Verified Customer Verified Customer

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I have dealt with Family Hyundai since purchasing my vehicle and the service provided has always been excellent. vehicle and the service provided has always been excellent. More

by JPPW708 Verified Customer Verified Customer

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The staff was really nice, clean, waiting area and quick services. My car was vacuum out. services. My car was vacuum out. More

by ROSSPATRICIA65 Verified Customer Verified Customer

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Wonderful staff. Very knowledgeable and friendly. Would recommend this dealership to anyone who’s looking!! Very knowledgeable and friendly. Would recommend this dealership to anyone who’s looking!! More

by DJSSAJ6 Verified Customer Verified Customer

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The service was quite a wait but it was worth it. The staff was very friendly and professional The staff was very friendly and professional More

by JERRYTJOHNSON1061 Verified Customer Verified Customer

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