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Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 16

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
923 Reviews
4.4

923 Reviews

Write a Review

923 Reviews of Michael Kratschmer

September 10, 2024

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Employee Rating

The man who helped me was informative and friendly Service was quick. I would go back. More

by MARCIA.CAUSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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Sep 10, 2024

Family Hyundai responded

Thank you so much for your kind words, Marcia, and for taking the time to leave us this wonderful feedback!

September 07, 2024

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The service I received was great as always, I was in and out faster then expected. Thanks Ken and Mike More

by Marc D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 09, 2024

Family Hyundai responded

Marc, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and our team met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

September 05, 2024

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Employee Rating

Great service! I will continue to use the services at Family Hyundai for my future needs. More

by DAD23R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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Sep 06, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 03, 2024

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Employee Rating

Reliable service. I'm glad to be a part of the Hyundai family and I appreciate the discounts. More

by ec662752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2024

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

August 30, 2024

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Radio software update taken care of. Plus oil change & rotated tires. Fast and friendly service. More

by ieyeinyou2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2024

Family Hyundai responded

We are very happy to hear MIchael provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 29, 2024

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Employee Rating

Great service, pleasant atmosphere, all questions answered, great personalitys Helped me with all my options on a 22 leased Kona More

by POSENGEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Jerry Lacy, Colin Simmons, Jaclyn Bobbitt, Toni Ivanovic, Scott Lupo, Kim DeVries, Robbie Watson , Marc Dabaco

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Aug 29, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 28, 2024

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Employee Rating

Service department are courteous, professional, knowledgeable and expedient….The courtesy driver is personable, reliable and always orompt More

by DEANREFAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Courtesy driver

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Aug 28, 2024

Family Hyundai responded

Hi, Dean! Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 23, 2024

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Employee Rating

Every time I deal with your dealership I really get good care and good service they keep me advise on what's going on. More

by sawalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 24, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 20, 2024

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Employee Rating

Service center provided adequate service and dis the job right in a decent amount of time More

by msusmaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Colin Simmons, Courtney Mearns, TJ Schmitt, Mike Majors

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Aug 21, 2024

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

August 18, 2024

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Employee Rating

Always a pleasant time for service at Family Hyundai. Our service advisor, Jo Ana Gonzalez, knows her stuff!! She's on top of her game!! More

by NANA19507842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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Aug 19, 2024

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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