Michael Donovan | Page 11

I have driven Toyota products since 1992. Since moving to London from Mississauga this will be my second Toyota Highlander leased from this dealership. On both occasions Michael and Sylvia Do Since moving to London from Mississauga this will be my second Toyota Highlander leased from this dealership. On both occasions Michael and Sylvia Donavan greatly assisted on both leases with their informative and helpful knowledge of both the Toyota products and financial information. More

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I’m a repeat customer of ToyotaTown - I’ve purchased at least 4 vehicles from them over the past at least 10 years. Sylvia typically gets me what I want, but today was not a good experience. I let her kn least 4 vehicles from them over the past at least 10 years. Sylvia typically gets me what I want, but today was not a good experience. I let her know I was coming at 2 pm to pick up my new vehicle. After waiting until 2:30, Michael Donovan came to finish the purchase and process payment. From the beginning of our interaction I got the sense that he did not want to be assisting me. I’m not sure what the problem was, but I barely got any kind of help with the vehicle’s new features and he couldn’t get me out of the parking lot fast enough. I left feeling like no one really had time for me. Good thing there are YouTube videos! North London Toyota is much closer to me, so I don’t think I’ll be returning to ToyotaTown after today’s experience. Super disappointing. More

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Went there today and it was amazing experience , specially the staff was very helpful, thanks to the people specially the staff was very helpful, thanks to the people More

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Totally awesome experience. Customer friendly environment, all employees at this location go out of their way to assist you in any way they can! Customer friendly environment, all employees at this location go out of their way to assist you in any way they can! More

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Now onto leasing our fourth Rav4 from Sylvia, always a seamless process from start to finish!! Thank you so much for your help always. seamless process from start to finish!! Thank you so much for your help always. More

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Thanks Sylvia for helping me lease my 5th Toyota, I am loving the Corolla Cross with all its features. It’s always a pleasure to visit you and Toyota Town, everyone is so friendly and helpful, I would not loving the Corolla Cross with all its features. It’s always a pleasure to visit you and Toyota Town, everyone is so friendly and helpful, I would not hesitate to recommend this dealership and Sylvia Donovan. More

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Michael was knowledgeable and great to deal with , he continued to be helpful after purchase also and was always reachable . Pleasant and courteous. Great service ! continued to be helpful after purchase also and was always reachable . Pleasant and courteous. Great service ! More

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We found this Toyota dealership and the Staff to be very Professional, courteous and knowledgeable. Will definitely recommend Toyota Town to all our family and friends. Many thanks to Michael Donovan for Professional, courteous and knowledgeable. Will definitely recommend Toyota Town to all our family and friends. Many thanks to Michael Donovan for his knowledge and expertise. He did a Great Job! More

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Michael Donovan listened well, provided information 2020 RAV4 inventory that matched my needs. I chose a Silver XLE to test drive and after we examined it inside & out, he insured I understood the driver sa RAV4 inventory that matched my needs. I chose a Silver XLE to test drive and after we examined it inside & out, he insured I understood the driver safety features. Once I chose to buy it, Michael began the sale process, which included meeting with Hilary Bevan to complete the process & credit arrangement. She presented options clearly and listened well to my decisions. More

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Mike is knowledgable and very nice to deal with, always answered my many questions right away! It has been my best experience buying a car! Thanks Mike answered my many questions right away! It has been my best experience buying a car! Thanks Mike More

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