Max Caplin
Max Caplin at Crest Volvo Cars

Max Caplin

Volvo Certified Sales Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
71 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

Languages Spoken

English English

5.0

71 Reviews

Write a Review

71 Reviews of Max Caplin

July 03, 2025

Dealership Rating
Employee Rating

The service team at Crest Volvo is amazing! We won’t buy cars anywhere else, and we get all our Volvos serviced at Crest. The best! More

by THERYANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

Jul 14, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that our service team has provided you with such exceptional care. Your loyalty means the world to us, and we truly appreciate that you choose Crest Volvo Cars for both your vehicle purchases and service needs. It is incredibly rewarding to know that we have earned your trust and that you consider us the best. We look forward to continuing to serve you and your Volvos for years to come!

July 01, 2025

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The staff is very friendly and courteous. They provided all the answers to all my questions. This is my 2nd purchase from this dealership and I will continue to come back again. More

by Ejfonseca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that our team was able to provide you with friendly and courteous service while thoroughly addressing all of your questions. It means so much to us that you have chosen us for your second vehicle purchase, and we truly appreciate your continued trust in our dealership. Your loyalty as a returning customer is incredibly valued, and we look forward to serving you again in the future.

June 30, 2025

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Mike Stock and Max Caplin wonderful to work with and got me into this amazing xc60. Very professional and helpful with trade in options and solutions for my existing vehicle. I would highly recommend them t More

by Harmish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2025

Crest Volvo Cars responded

We are delighted to hear about your wonderful experience with Mike Stock and Max Caplin, Harmish! It's great to know they were professional and helpful with your trade-in options and solutions for your existing vehicle while getting you into your amazing XC60. We truly appreciate your recommendation to friends and family. Thank you for choosing Crest Volvo Cars for your car buying experience.

Jul 08, 2025

Crest Volvo Cars responded

We are delighted to hear about your wonderful experience with Mike Stock and Max Caplin, Harmish! It's great to know they were professional and helpful with your trade-in options and solutions for your existing vehicle while getting you into your amazing XC60. We truly appreciate your recommendation to friends and family. Thank you for choosing Crest Volvo Cars for your car buying experience.

June 20, 2025

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Nick was EXCELLENT. He was very professional and did was in the best interest of me, the customer and not just interested in getting a sale. The financing experience wi More

by LaRhonda Loftis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Nick Lambert

Jun 23, 2025

Crest Volvo Cars responded

Thank you! We're thrilled to hear about your excellent experience with Nick and Locke. Our team strives to prioritize our customers' needs, and it's fantastic to know we made your car buying journey smooth and enjoyable. Welcome to the Crest Family!

June 17, 2025

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Caden was nice to work with, knowledgeable and not pushy. We really were just looking not intending to buy that day. Max was exceptional in getting our 2019, which we are passing to our daughter, in to have More

by CGOCKEL
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Caden Leggett

Jun 19, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Caden and Max. It's great to know our team made a lasting impression. We appreciate your patience with the rating process and hope your daughter enjoys the car!

June 14, 2025

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Thank you Bryan Bingham & Bryce Williams for taking care of the issue I was experiencing with my 2022 XC60. Even though this is the second time we’ve been in since purchasing the vehicle on Feb. 5, 2025, More

by vquinby57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2025

Crest Volvo Cars responded

We appreciate your kind words. It’s wonderful to hear that Bryan and Bryce provided you with the support and care you needed for your XC60. We strive to ensure that our customers feel welcomed and valued, and it's reassuring to know that your experience reflected that. Thank you for recognizing the service you received, including the courtesy car. Your satisfaction is our priority, and we look forward to assisting you in the future.

June 14, 2025

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Juan and the team at Crest Volvo were very friendly and helpful. Service was great and they answered all my questions. More

by Vicky Russell
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2025

Crest Volvo Cars responded

Thank you, Vicky, for your wonderful feedback! We are delighted to hear that Juan and the team provided you with friendly and helpful service. It's our goal to ensure all your questions are answered and that you have a positive experience. We appreciate your support and look forward to assisting you again in the future!

June 08, 2025

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Employee Rating

I do not know who Jeremi Chapman is, Caden Leggett sold us the car. He was personable, knowledgeable and not pushy. Max was also great to work with, he had the service fix a couple dings on our 2019 Vol More

by CGOCKEL
Recommend Dealer
Yes

Other Employees Tagged: Caden Leggett

Jun 12, 2025

Crest Volvo Cars responded

Thanks for the fantastic review! We're thrilled to hear that Caden and Max provided you with such great service. Your feedback about Ally will be addressed to ensure a better experience in the future. Enjoy your time with the 2019 Volvo!

May 16, 2025

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Jordan is the best service advisor ever. Max was our sales person and he did a great job following up More

by JOSH.DANNER5
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer

May 19, 2025

Crest Volvo Cars responded

Thank you, Josh, for your wonderful review! We are thrilled to hear that Jordan and Max provided you with exceptional service. Our team strives to create a positive experience for all our customers, and it’s great to know that they met your expectations. We look forward to serving you again!

April 19, 2025

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Employee Rating

It was a great experience getting some detailing work done at Crest. Mark was very friendly and went over the work items patiently. He kept me informed on the progress of the work and ensured that work w More

by TexanIndian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're so glad to hear that your detailing experiencea was a great one. Mark will be thrilled to know that his friendly approach, clear communication, and attention to detail made such a positive impression. We truly appreciate your trust in us and are happy the results exceeded your expectations. We look forward to welcoming you back again soon!

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