Matt Rivnie | Page 4

Always ready and willing to help going the extra mile when needed. Top notch service in all departments. when needed. Top notch service in all departments. More

Report | Print

The Team is always accommodating and professional. I appreciate how quick they are to turn around the service needs on short notice and to transport me around even when they have had no loaner and had I appreciate how quick they are to turn around the service needs on short notice and to transport me around even when they have had no loaner and had to arrange alternate arrangements until my vehicle was completed. For a woman to be able to trust a service shop with a older vehicle is paramount including staying within budget. More

Report | Print

They were very efficient in getting my repairs done. Staff were friendly and I really appreciated the shuttle service! Staff were friendly and I really appreciated the shuttle service! More

Report | Print

Emilie, Garrett and Matt are a pleasure. Always smiling. They know the value of our business and makes sure to get us our rentals back asap. Awesome service rep. I recommend Kelowna Chev to Always smiling. They know the value of our business and makes sure to get us our rentals back asap. Awesome service rep. I recommend Kelowna Chev to everyone. More

Report | Print

Took our Camaro in for it's first service ,, I did need the car back as quickly as possible. Matt in the service department looked after me and I was back on the road in forty five minutes. Thank you Mat the car back as quickly as possible. Matt in the service department looked after me and I was back on the road in forty five minutes. Thank you Matt !! excellent customer service, a breath of fresh air, the service department deserves the full five stars ,, thanks. More

Report | Print

My 2009 Pontiac G8 GT blew the top hose off to my radiator on Tuesday Nov 2..I was able to get into the dealership before any damage was done.Derek was able to re-attach the hose and away I went.Got radiator on Tuesday Nov 2..I was able to get into the dealership before any damage was done.Derek was able to re-attach the hose and away I went.Got a far as the highway and the gauge went right off the end.Got back to the store and Derek added 7 litres of antifreeze to the radiator and the problem was solved. The Cost NO CHARGE.I have been bringing my G8 GT to dealership for at least 3 years now and the service has always been excellent Thank you dealership for the Service More

Report | Print

I am a Sales Manager in BC for a global corporation who uses Element Fleet vehicles for all sales reps. I have had three different sales reps of mine complain to me how rude and unprofessional the service uses Element Fleet vehicles for all sales reps. I have had three different sales reps of mine complain to me how rude and unprofessional the service department treated them. I am boycotting this dealership and spreading the word throughout my sales network. If you want to be belittled then go here for your vehicle servicing but our organization will NEVER be using them again. More

Report | Print

Big shoutout to Chevrolet Kelowna team. Logan was amazing, he made sure i get a good deal. Satisfied with the service and team is really helpful. Good experience overall. amazing, he made sure i get a good deal. Satisfied with the service and team is really helpful. Good experience overall. More

Report | Print

I thoroughly enjoyed my experience at Kelowna Chevrolet. Everyone I came in contact with was very friendly and courteous, from a simple “Hello how are you?” to the one on one help I received from a few staf Everyone I came in contact with was very friendly and courteous, from a simple “Hello how are you?” to the one on one help I received from a few staff members when I bought my vehicle. Lucas helped me to find a vehicle that worked within my budget and never made me feel pressured or intimidated to buy anything (he even kept checking on me while I waited for my turn with each staff member, even though he was really busy with other customers). The same goes for everyone I dealt with when I bought my new vehicle. I definitely appreciated the thoroughness and honesty of everyone who was doing their job. Even the few times I took my old vehicle in for service. The work I needed done was done, with no added work or expense. As a single mom with 2 kids, it’s nice to see that some businesses are about “quality” more so than “quantity”. Thank you for all your help, Lucas! I will definitely recommend Kelowna Chevrolet and Lucas Last to anyone who is looking for a new and/or pre-owned vehicle or service! More

Report | Print

Oil change gone bad! Had an appointment for a oil change on a ZR2 Colorado. Everything went good until I drove off, then the vehicle smoked, when took off from the light, Had an appointment for a oil change on a ZR2 Colorado. Everything went good until I drove off, then the vehicle smoked, when took off from the light, the smoke was the size of a house. Pulled over, oil leaking all out of the air cleaner. Turned out they didn’t drain the old oil out and just filled up with 6 litres of new oil. Filled everything full of oil, air cleaner and in takes. Luckily I didn’t go far or could have blown seals out.They did tow vehicle back and where apologetic, but took about 5 hrs of my time to sort out.Not very professional and won’t go back. More

Report | Print