Ken White

The Team is always accommodating and professional. I appreciate how quick they are to turn around the service needs on short notice and to transport me around even when they have had no loaner and had I appreciate how quick they are to turn around the service needs on short notice and to transport me around even when they have had no loaner and had to arrange alternate arrangements until my vehicle was completed. For a woman to be able to trust a service shop with a older vehicle is paramount including staying within budget. More

Helpful 0

Report | Print

Don't listen too well The last scheduled service for my Volt was not done because all that was noted for the visit was a rattle in the door that I also wanted looking at. The last scheduled service for my Volt was not done because all that was noted for the visit was a rattle in the door that I also wanted looking at. After almost 2 hours, I was informed my car was ready, they couldn't find the almost constant rattle - again - and had spent most of the time checking for a recall issue of a chaffing cable that I was not informed about. To my amazement the scheduled maintenance was not even done!!! The last (1 hr) maintenance took 3 hours due to schedule bungling. During the last 2 years I had repeatedly been getting emails with the dealer trying to sell me a new truck. I hate trucks, and have told them on a few occasions, even replying to emails about this. Apparently I was in their database as having bought a truck??? When I bought the vehicle the finance lady was very aggressive trying to up sell insurance/warranties to me, almost to the point of lying. It really turned me off. More

Helpful 0

Report | Print