Great service.
Communicative. Efficient. Responsive. Always have a great experience at Crest Volvo and with Lyn Ford.
Communicative. Efficient. Responsive. Always have a great experience at Crest Volvo and with Lyn Ford.
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by BMD
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2025 -
Crest Volvo Cars responded
Thank you for your positive feedback! We're thrilled to hear you found our service communicative, efficient, and responsive. We truly appreciate customers like you and thank you for choosing Crest Volvo.
Great communication and quality work is hard to beat!
They have kept the Volvo in great order for 100k and hopefully will make it to 200k
They have kept the Volvo in great order for 100k and hopefully will make it to 200k
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by GILPECK
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2025 -
Crest Volvo Cars responded
Thank you for the wonderful feedback! We're thrilled to have helped keep your Volvo running smoothly through 100k miles and look forward to helping you reach 200k. We appreciate your trust in Crest Volvo Cars!
Greg Bryan was, as always, a great pleasure to work with.
He was, again, wonderful in every way, helping us purchase our second Volvo car from Crest Volvo this year. This was our first time to purchase a c
He was, again, wonderful in every way, helping us purchase our second Volvo car from Crest Volvo this year. This was our first time to purchase a certified pre-owned Volvo. Greg was helpful and patient as we searched through cars long distance over the internet, by phone, and email. We finally found the one. From finding the right car for us, securing the car until we could get there, filling out paperwork, and having the car ready for us to drive away, Greg was there through every step. Our purchase day was smooth. The car looked beautiful and brand new inside and out when Greg brought it around. We believe Greg Bryan is the best sales advisor and a great representative for Crest Volvo! We love and highly recommend Greg!
Locke was again wonderful to work with in financing our car. We asked to have him again for our most recent purchase. He makes financing fun! He thoroughly explained everything as we went through the paperwork. He knows his business. Everything went smoothly. We highly recommend working with Locke for financing and warranty add ons. We love and trust Locke completely.
Lyn is the only reason we are at Crest Volvo in Frisco. We have owned Volvo cars for 40+ years. After moving back to Texas, we needed service for our Volvo. We live 120+ miles away. We chose Crest because they are truly the best. Lyn greeted us in the service department at Crest when we first brought our car in several years ago. From that meeting he was our guy. We love Lyn! Because of him we have had all of our service done at Crest. He took perfect care of our car. We have now purchased two cars from Crest, knowing we have Lyn to take care of them. We appreciate Lyn and trust him completely. Lyn is the best.
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by Blue’s
Verified Customer
Verified Customer
Dec 10, 2025 -
Crest Volvo Cars responded
Thank you for your wonderful feedback about your second vehicle purchase this year! We're delighted that your certified pre-owned selection process went smoothly, even with the long-distance search, and that your financing experience was thorough and enjoyable.
Your 40+ year loyalty to the brand and willingness to travel over 120 miles for service truly demonstrates the trust you have in our team. We're honored that your initial service experience led to such strong relationships and ultimately to purchasing both vehicles from us.
Thank you for choosing Crest Volvo for your service needs and vehicle purchases. Your trust and recommendations mean everything to us!
Service advisor explained everything that was being done
& the results. Service completed ahead of schedule.
& the results. Service completed ahead of schedule.
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by SDANNA1
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2025 -
Crest Volvo Cars responded
Thank you for the positive feedback! We're pleased our service advisor clearly explained everything and that we completed your service ahead of schedule. Your experience means a lot to us at Crest Volvo Cars, and we look forward to serving you again.
Lyn is always extremely communicative and provides
excellent customer service. Thank you for always helping us understand which services are needed, and, most importantly, why.
excellent customer service. Thank you for always helping us understand which services are needed, and, most importantly, why.
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by CHRISTI.PALMERTREE
Verified Customer
Verified Customer
Service Price Transparency
Dec 09, 2025 -
Crest Volvo Cars responded
Thank you for taking the time to share your wonderful feedback about your service experience. We truly value hearing how our team's clear communication and thorough explanations have made a positive difference for you. It's wonderful to know that you feel well-informed about the services your vehicle needs and the reasoning behind our recommendations. Your recognition of the exceptional customer service you've received means so much to all of us at Crest Volvo Cars. We're grateful for your trust and look forward to continuing to provide you with the same level of care and transparency in the future.
Lynn Ford, Service Reppresentative, and Delfin, Service
Tech, are the two reasons I come to Crest for service. They're really the best.
Tech, are the two reasons I come to Crest for service. They're really the best.
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by RGMINV
Verified Customer
Verified Customer
Service Price Transparency
Dec 03, 2025 -
Crest Volvo Cars responded
Thank you for highlighting our teams excellent service! We're thrilled they're the reason you choose Crest for service. Your recognition means the world to us and we look forward to continuing to exceed your expectations.
Lyn is great as usual.
Won't take my car anywhere else or to any other advisor (no knock on anyone else, just appreciate Lyn's service).
Won't take my car anywhere else or to any other advisor (no knock on anyone else, just appreciate Lyn's service).
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by JAY.MENUEY
Verified Customer
Verified Customer
Service Price Transparency
Nov 26, 2025 -
Crest Volvo Cars responded
Thank you for your wonderful feedback about Lyn! We're delighted that you have such confidence in her service that you wouldn't consider going anywhere else. Your loyalty and trust mean everything to us at Crest Volvo Cars.
Mark was amazing!
Incredibly communicative, courteous, and helpful. Service is a dying art, but Mark and Crest left me a believer that it’s still alive and well in Fri
Incredibly communicative, courteous, and helpful. Service is a dying art, but Mark and Crest left me a believer that it’s still alive and well in Frisco, TX!
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by MJR3434
Verified Customer
Verified Customer
Service Price Transparency
Nov 26, 2025 -
Crest Volvo Cars responded
We are overjoyed to hear about your wonderful experience with our team. It sounds like you received exceptional communication and courteous assistance that truly made a difference. Your recognition of the outstanding service you received means the world to us at Crest Volvo Cars. We're thrilled to know that your experience reinforced your confidence in quality customer care, and we're proud to continue that tradition here in Frisco. Thank you for taking the time to share your positive feedback about the helpful and professional service you experienced.
I bought my car 5 years ago at Crest and have had very
good experiences with sales, service & customer service each & every time.
good experiences with sales, service & customer service each & every time.
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by BHARDYDDS
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2025 -
Crest Volvo Cars responded
Thank you for your loyalty over the past five years! We're thrilled that our sales, service, and customer service teams have consistently provided excellent support. Your trust means everything to us, and we look forward to serving you for many more years to come.
Effective Efficient &and Knowledgeable .
Consistently reliable along with specific focus on quality and always customer service
Consistently reliable along with specific focus on quality and always customer service
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by BROOKLYNART7
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2025 -
Crest Volvo Cars responded
Thank you for recognizing our effectiveness, efficiency, and reliability! We take great pride in providing knowledgeable service and putting our customers first. We appreciate you sharing your positive experience.