Service excellence always!
! Working with Lynn Ford is always a pleasure. I appreciate his honesty.
! Working with Lynn Ford is always a pleasure. I appreciate his honesty.
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by MBERGER0
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2025 -
Crest Volvo Cars responded
Thank you for your kind words! We're thrilled you consistently receive excellent service and appreciate Lynn Ford's honest approach. Your loyalty means everything to us, and we look forward to continuing to exceed your expectations.
Great customer service, courteous, professional and tries
to resolve vehicle problems as prompt as possible.
to resolve vehicle problems as prompt as possible.
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by corriebs
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2025 -
Crest Volvo Cars responded
Thank you for recognizing our courteous and professional service! We're glad we could address your vehicle concerns promptly. Your feedback means a great deal to us at Crest Volvo Cars and reinforces our commitment to exceptional customer care.
Excellent maintenance service and with high quality.
Lynn Ford at service department was excellent as usual
Lynn Ford at service department was excellent as usual
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by Razik972
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2025 -
Crest Volvo Cars responded
Thank you for the wonderful feedback! We're delighted to hear that Lynn provided exceptional service and that you're pleased with our routine maintenance at Crest Volvo. We appreciate your recognition and look forward to continuing to serve you.
Lynn Ford in Service is the best you can deal with.
Crest volvo is excellent is their routine service
Crest volvo is excellent is their routine service
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by Razik972
Service Price Transparency
Nov 19, 2025 -
Crest Volvo Cars responded
Thank you for the wonderful feedback! We're delighted to hear that Lynn provided exceptional service and that you're pleased with our routine maintenance at Crest Volvo. We appreciate your recognition and look forward to continuing to serve you.
Len has been a good service rep every time we visited,
and we give him top marks. My issue is with needing major ($5000) AC repair that is a known Volvo issue with no offer of support from either Volvo or
and we give him top marks. My issue is with needing major ($5000) AC repair that is a known Volvo issue with no offer of support from either Volvo or Crest. I called Volvo corporate about the issue, and their answer was a "hard no" on helping even a little with the repair. Don't expect Volvo to proactively recall faulty products or to help you when their sub-par products with know quality defects fail.
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by WGWILSON100
Verified Customer
Verified Customer
Service Price Transparency
Nov 17, 2025 -
Crest Volvo Cars responded
We are concerned to hear about your experience and understand your frustration. Your feedback about this matter is important to us. We are pleased to hear that your service experience with our team has been positive and that you have consistently received quality service during your visits. We value your trust in our service department and appreciate your recognition of the care provided. We would welcome the opportunity to discuss this situation further with you. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can review your specific circumstances and explore what options may be available to help address your concerns.
It was easy to communicate and work with Lyn.
Good service, no other comments to add. Thanks.
Good service, no other comments to add. Thanks.
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by jacob.bonnet
Verified Customer
Verified Customer
Service Price Transparency
Nov 12, 2025 -
Crest Volvo Cars responded
It's wonderful to know that communication was smooth and that you found our service helpful. Your feedback about the ease of working with us means a great deal to our team at Crest Volvo Cars. We truly appreciate you taking the time to share your thoughts and thank you for choosing us for your automotive needs.
Crest Volvo's builds trust, excellent relationships,
expert technicians, transparent communication, and genuine customer care. The service associates, relationship associates (Lyn and Nixon) aren't just
expert technicians, transparent communication, and genuine customer care. The service associates, relationship associates (Lyn and Nixon) aren't just skilled technicians, they're people you can trust. They take time to listen, explain everything clearly without the jargon, and treat your vehicle like it's their own. Their integrity shines through every interaction, whether they're going the extra mile to solve a tricky problem or being upfront about what you actually need versus what can wait. It's rare to find a team that combines technical excellence with genuine kindness, but that's exactly what makes Crest Volvo's service department exceptional.
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by Jeff Willie
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2025 -
Crest Volvo Cars responded
Your positive feedback truly means the world to us. We are delighted to hear that our team has earned your trust through transparent communication and genuine care for your needs. It brings us great joy to know that our service department has created such meaningful relationships with you, and that our associates have taken the time to listen and explain everything in clear, understandable terms. We take pride in treating every vehicle with the same care we would give our own, and we are honored that our commitment to integrity and technical excellence has made such a positive impact on your experience. Your recognition of our team's combination of skilled expertise and genuine kindness reinforces why we do what we do every day. Thank you for choosing Crest Volvo Cars and for taking the time to share your wonderful experience.
Lyn is the best.
I have been with crest Volvo for 20+ years. I consult with Lyn on all my car purchases. He is like one of the family!
I have been with crest Volvo for 20+ years. I consult with Lyn on all my car purchases. He is like one of the family!
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by SHARON_SPRATT297
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2025 -
Crest Volvo Cars responded
Thank you for your incredible 20+ year loyalty to Crest Volvo! We're thrilled that Lyn feels like family to you and that you trust us with all your car purchases. Your continued support means everything to us, and we look forward to serving you for many more years to come.
The service advisor Mr.
Lyn was very professional and customer friendly. I really recommend him. Thank you
Lyn was very professional and customer friendly. I really recommend him. Thank you
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by VSDMJR
Verified Customer
Verified Customer
Service Price Transparency
Nov 10, 2025 -
Crest Volvo Cars responded
Thank you for taking the time to share your positive experience with us. We are delighted to hear that your service advisor provided you with professional and friendly assistance during your visit. Your recommendation means a great deal to us and reflects our commitment to delivering exceptional customer service. We truly appreciate customers like you who take the time to recognize outstanding service, and we look forward to continuing to exceed your expectations.
Had another great service experience at Crest Volvo
thanks to Lyn Ford! Appreciate the prompt, professional service.
thanks to Lyn Ford! Appreciate the prompt, professional service.
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by JOELBALLEW
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2025 -
Crest Volvo Cars responded
We are absolutely thrilled to hear about your wonderful service experience with us! It's fantastic to know that you received the prompt and professional care you deserve. Your appreciation means the world to our team, and we're delighted that we could provide you with another great visit. Thank you for taking the time to share your positive feedback - it truly brightens our day and motivates us to continue delivering exceptional service to valued customers like yourself.
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19 yrs, 4 mos
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