Luis Amato
Luis Amato at Lexus of Pembroke Pines

Luis Amato

Product Specialist Assistant

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.6
10 Reviews
4.6

10 Reviews

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10 Reviews of Luis Amato

September 04, 2025

Dealership Rating
Employee Rating

My salesperson, Luis, and the Finance Manager, Mrs. Parra, were absolutely amazing! Mrs Parra took her time to figure out the pricing, and Luis was great; he didn't try to sell me, but provided realist More

by BARBARA Koppich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lorena Ortiz, Zulimar Parra

Sep 08, 2025

Lexus of Pembroke Pines responded

Hi Barbara - It's wonderful to hear that Luis and the team made your experience so smooth and pressure-free! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback with us.

September 02, 2025

Dealership Rating
Employee Rating

I`ve been taking my Lexus to Pembroke Pine Service for the las 13 years , always a pleasant experience, to have my car serviced at Lexus of Pembroke Pine thank you Luis Amaro More

by IHACES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Lexus of Pembroke Pines responded

Thank you for your business over the years! We will be sure to pass your thanks along to Luis and the rest of the team. See you next time, here at Lexus of Pembroke Pines!

July 26, 2025

Dealership Rating
Employee Rating

The service was good and the representative provided updates on the car. The wait was not too long. More

by PAULETTEHUDSON5682
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Lexus of Pembroke Pines responded

Thanks so much, Paulette. We look forward to your next visit to Lexus of Pembroke Pines!

March 13, 2025

Dealership Rating
Employee Rating

Lexus of Pembroke Pines has a nice selection of vehicles, and the showroom is well-maintained. The sales team is professional and knowledgeable, and I had a generally positive experience when looking at cars More

by SALES@MOZZAFIATOLLC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with us at Lexus of Pembroke Pines! We're glad to hear that Jorge and Jose provided friendly assistance, and we hope you enjoyed exploring our showroom. If there's anything else we can do for you, feel free to reach out!

October 08, 2023

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Employee Rating

Had a pleasant sales rep but when it comes to service when you vehicles has problems, this dealer is HORRIBLE. Since the first times I took it for an issue the first service adviser was rude and arrogant More

by Karen_G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 11, 2023

Lexus of Pembroke Pines responded

Karen, I'm really sorry to read about your experience with our service department. We strive for excellence in all areas of our business and it's clear we've fallen short here. Your feedback is important to us as it helps improve our services moving forward. Please reach out directly so that we can address this issue properly together - thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

October 02, 2023

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Employee Rating

Service was good. Received car back same day. Jose was was attentive to the issues. More

by ps8181
Service Price Transparency
Recommend Dealer
Yes
Oct 02, 2023

Lexus of Pembroke Pines responded

Thanks for the review! We appreicate the kind feedback about Jose and hope to see you again at Lexus of Pembroke Pines!

August 23, 2023

Dealership Rating
Employee Rating

Estoy muy contenta con la compra. .tos me atendieron de lo mejor muchas gracias.ok More

by luciascandona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2023

Lexus of Pembroke Pines responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Lexus of Pembroke Pines. Esperamos volver a verle en el futuro!

November 01, 2022

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Employee Rating

Very good Service. Service Adviser, Luis Amato provided updates every other day. and worked with us on Pricing and checked the AC System. He also verified, parts ins More

by Asif Qureshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zee Hanif

Nov 01, 2022

Lexus of Pembroke Pines responded

Asif, thank you for the great review! We are so glad to hear that you had a successful service experience working with Luis and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

October 26, 2022

Dealership Rating
Employee Rating

The service is very streamlined and easy to follow. Both Gustavo of the service department and Luis form the internet department were very courteous. Highly recommended. More

by Chao-Hwa Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Palacio

Oct 26, 2022

Lexus of Pembroke Pines responded

Your recommendation means a lot to us! Thank you for choosing Lexus of Pembroke Pines and for stopping by to give Gustavo and Luis a shoutout. Drive safely!

September 26, 2022

Dealership Rating
Employee Rating

Dozer was extremely knowledgeable! ! The finance manager put me at ease. Great service!! From the second I walked I feel at ease. More

by RINAAZULAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dozer Kocsis, Dayron Armenteros

Sep 26, 2022

Lexus of Pembroke Pines responded

Thank you for this stellar 5-star review and shoutout to our team! All of us at Lexus of Pembroke Pines wish you many safe travels.

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