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Michele Alter
Refer Me
318 Reviews
I have been with the Craig Zinn Automotive Group since 1986. Started at our Toyota store, fresh out of high school while going to college as a part time receptionist. I love the automotive business, and I only started selling in 2003. Prior to selling I had a lengthy position as Inventory Manager. I believe in treating customers the way I like to be treated. No high end pushy sales tactics here. I believe that my job is to give you all of the necessary information for you to make an informed decision. I also don't like the negotiating process. I will offer you my best price up front. I do work by appointment only, so if you would like to come in, please send me an email at malter@czag.net or call or text me on my cell.
Read moreDealership Experience
13 yrs, 1 mo
Industry Experience
37 yrs, 11 mos
Languages Spoken
English
318 Reviews
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318 Reviews of Michele Alter
May 08, 2024
Had a flaw in the new car I took possession of in end Dec. When I noticed the flaw I contacted Lexus, and the service I received was less than satisfactory. In fact. I do praise the help of Michele Alte Dec. When I noticed the flaw I contacted Lexus, and the service I received was less than satisfactory. In fact. I do praise the help of Michele Alter at Lexus Pembroke Pines, as the only reason my car went in to be fixed. I finally was given an appointment to bring the car in for the warranty issue on 4/16/24, my advisor was Francisco Bautista. The Paper I received said the car would be ready same day. Heard not update that day, heard no update the next day. 4/18 I called, was on hold for an excessive amount of time and still got nobody to speak to. I called Michele for help. Finally I got a call back on the 18th telling me I could pick my car up. When I picked it up, the warranty repair was not satisfactorily done. There was nobody to speak to so I therefore just left, completely disappointed, as this is my fifth Lexus. More
by marcd1447
Verified CustomerOther Employees Tagged: Francisco Bautista
Helpful 
May 08, 2024
From the initial interaction, working with Michele Alter was an absolute delight! She effortlessly located the ideal car for me, complete with all the features I desired. Transitioning to Zuli Parra, the Fi was an absolute delight! She effortlessly located the ideal car for me, complete with all the features I desired. Transitioning to Zuli Parra, the Finance Specialist, was seamless. Zuli's exceptional patience and professionalism made the financial aspect a breeze. Then came the fun part: working with Gabriel. He expertly guided me through the utilization of the myriad of cool features my new car offers. Without hesitation, I wholeheartedly recommend this stellar team and Lexus of Pembroke Pines to anyone seeking a seamless car-buying experience. Rest assured, I will enthusiastically refer my friends and family to engage with this exceptional team of professionals for their next car. More
by IsellRx
Other Employees Tagged: Zulimar Parra , Gabriel
May 06, 2024
Once again, great experience working with Michele. She makes the process seamless and stress-free. We have leased and purchased many cars through Michele over the years and have always been impressed She makes the process seamless and stress-free. We have leased and purchased many cars through Michele over the years and have always been impressed by her professionalism and flexibility. Gabriel delivered my car on time and helped ensure everything was set up and ready to go. Will continue to work with this team! More
by SC
Other Employees Tagged: Gabriel
April 30, 2024
I requested a larger SUV (GX) as a loaner because of my interest in a large car and received an ES (Sedan). I paid for a car wash (most expensive option) and my windshield was dusty as well as the insid interest in a large car and received an ES (Sedan). I paid for a car wash (most expensive option) and my windshield was dusty as well as the inside dash board. Just disappointed to have spent so much money and I still found it dirty. More
by MUNOZJENNIFER1
April 27, 2024
The process was very seamless and everyone I spoke with was friendly and accommodating. I would buy another car from them. was friendly and accommodating. I would buy another car from them. More
by JRANDERS152
Other Employees Tagged: Zulimar Parra
April 18, 2024
This is my fourth or fifth time receiving the same evaluation request. I gave Michele and excellent rating but this continual request for the same survey is getting annoying. diminishing my attitude evaluation request. I gave Michele and excellent rating but this continual request for the same survey is getting annoying. diminishing my attitude toward the dealership. Please stop. I work full time and I don't appreciate the redundancy of this questionnaire so stop sending it. More
by HMS219
April 11, 2024
Very professional Nice guy, Easy going, very helpful highly recommended , he took his time to go over everything with you. highly recommended , he took his time to go over everything with you. More
by claudine
Other Employees Tagged: Aaron Johnson
April 10, 2024
This is the third review I have written and to maintain consistency let me say again that I have purchase eight Lexus RX in the Fort Lauderdale since 2000. The car is excellent. Michele and Gabriel we wo consistency let me say again that I have purchase eight Lexus RX in the Fort Lauderdale since 2000. The car is excellent. Michele and Gabriel we wonderful. My overall experience with Lexus of Pembroke Pines was also great! More
by QTIP1148
