Lorena Ortiz
Lorena Ortiz at Lexus of Pembroke Pines
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Lorena Ortiz

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.9
101 Reviews

I offer my clients a low pressure, respect and fun experience along with great customer service both during and after the sale, working for you at YOUR pace!!! Feel free to call me or stop by and say hello!!! Instagram: @loren_lexusgirl ___________________________________ Ofrezco a mis clientes una experiencia sin presión, respeto y diversión, junto con un excelente servicio al cliente tanto durante como después de la venta, ¡trabajando para usted a SU ritmo! ¡No dude en llamarme o pasar a saludarme! Instagram: @loren_lexusgirl

Dealership Experience

5 yrs

Industry Experience

7 yrs

Languages Spoken

English English

Spanish Spanish

4.9

101 Reviews

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101 Reviews of Lorena Ortiz

May 07, 2024

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I recently leased a Lexus TX 350 luxury from Lorena Ortiz and couldn't be happier with the experience. She exhibited exceptional customer service from start to finish. Her knowledge and expertise helpe More

by armour1612
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Recommend Dealer
Yes
May 07, 2024

Lexus of Pembroke Pines responded

We're so glad to know that you had a great leasing experience with Lorena Ortiz here at Lexus of Pembroke Pines. We appreciate your recommendation and are delighted to know she was able to assist in finding the perfect car for you! Enjoy your new Lexus TX 350 luxury!

May 03, 2024

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i had the new model Lexus TX 350 , it seems that the sound is very new and they did not do the corresponding tests. They have problems with the amplifier (it turns off when the bass plays) the worst thi More

by ambravo456
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Recommend Dealer
No

Other Employees Tagged: Art Armani

April 26, 2024

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Lorena Ortiz was my sales representative she was extremely knowledgeable and professional. Her kindness is unmatched. My experience purchasing my new car was amazing! Thank you Lorena and the entire More

by SIMSFLOW35
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Recommend Dealer
Yes
Apr 26, 2024

Lexus of Pembroke Pines responded

We're so glad to know that you had an amazing car buying experience with Lorena and our team at Lexus of Pembroke Pines. We appreciate your kind words, and we hope you enjoy every mile in your new vehicle!

April 23, 2024

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Excellent service by Lorena and the team at Lexus of Pembroke Pines! Thank you so much!! More

by SIMSFLOW35
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Recommend Dealer
Yes
Apr 24, 2024

Lexus of Pembroke Pines responded

We're thrilled Lorena and the Lexus of Pembroke Pines team hit the mark with 5-star service! Thanks for working with us!

April 19, 2024

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My 2nd purchase from this dealership. The staff is excellent. The dealership is excellent. Great experience. Highly recommended! More

by printingforless
Recommend Dealer
Yes

Other Employees Tagged: Simon

Apr 19, 2024

Lexus of Pembroke Pines responded

We're so glad to know you had another great experience with us at Lexus of Pembroke Pines! Thanks for the recommendation and your continued support. Enjoy your new ride!

April 11, 2024

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Lorena is very understanding and kind. She doesnt push you on any deal, very helpful. She is amazing it has been a pleasure working with her and George! Amazing team. More

by Vivpaisa@yahoo.com
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Recommend Dealer
Yes

Other Employees Tagged: Jorge leon

Apr 11, 2024

Lexus of Pembroke Pines responded

We're so glad to know that Lorena and George provided you with a pleasant experience at Lexus of Pembroke Pines. We appreciate your kind words about our team, thank you for sharing!

March 07, 2024

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Incredible team from the time I arrived to the time I drove off the lot with my new GX 460 More

by ALEXMENENDEZ068
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Recommend Dealer
Yes

Other Employees Tagged: John Wirshing

Mar 07, 2024

Lexus of Pembroke Pines responded

Alex, congrats on your new Lexus GX 460! It makes our day to hear that the Lexus of Pembroke Pines team was incredible. Thank you so much for the feedback and for leaving a five-star review!

February 28, 2024

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Lorena is amazing. This is my second time working with her for the lease renewal of my vehicle. She makes the process so much easier and smooth to finalize. Always very More

by GISELLE
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Recommend Dealer
Yes
Feb 29, 2024

Lexus of Pembroke Pines responded

Giselle, we're delighted to know that you had a smooth and easy lease renewal process with Lorena at Lexus of Pembroke Pines. It's great to see our team providing the professional service we aim for! Enjoy your new car, and thank you for choosing us again!

February 28, 2024

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They have really good customer service and are willing to work with you to get you a good deal. More

by GISELLE
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Recommend Dealer
Yes
Feb 29, 2024

Lexus of Pembroke Pines responded

Giselle, we're thrilled to know our Lexus of Pembroke Pines team has demonstrated our commitment to customer service! Thanks for the stellar review.

January 25, 2024

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I found that they are very fast and efficient. I was greeted immediately and they were very responsive. More

by SAMWILKINS233
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Recommend Dealer
Yes
Jan 26, 2024

Lexus of Pembroke Pines responded

Sam, we're glad to know you enjoyed an efficient service experience at Lexus of Pembroke Pines! Thanks especially for highlighting our responsive team, we appreciate it. Safe travels in your new vehicle!

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