Lou Alfano | Page 3

Best experience yet. I Was very well taken care of better than I had expected I Was very well taken care of better than I had expected More

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Thank you Luigi Alfano! Very professional and knowledgeable. Thank you for service my black 2016 Lincoln MKZ. Good job Technician Jerry Hood! Bill J Very professional and knowledgeable. Thank you for service my black 2016 Lincoln MKZ. Good job Technician Jerry Hood! Bill J More

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Lou got me in and out quickly and answered all my additional questions. I Highly recommended additional questions. I Highly recommended More

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Well done. Trusted for many years to maintain my vehicle will purchase next vehicle at Arlington Heights Ford because of service department Trusted for many years to maintain my vehicle will purchase next vehicle at Arlington Heights Ford because of service department More

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I am always very satisfied with the work done by the service department at the Arlington Ford dealership. service department at the Arlington Ford dealership. More

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Totally satisfied with my visit. Smooth process start to finish. Will return. Fast and efficient. Smooth process start to finish. Will return. Fast and efficient. More

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My service team of Lou, Ikram and Lance, transmission specialist, were great. Lance properly diagnosed my transmission issue and made the repairs were completed in a timely manner. Lou and Ikram worked specialist, were great. Lance properly diagnosed my transmission issue and made the repairs were completed in a timely manner. Lou and Ikram worked together and arranged my rental and kept me informed. Thanks for your efforts. More

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Lou was friendly and did not try to upsell me things I didn’t want or need. Prepared me for air filter next oil change and keep my eyes on the tires. Very professional and trustworthy. Excellent! didn’t want or need. Prepared me for air filter next oil change and keep my eyes on the tires. Very professional and trustworthy. Excellent! More

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Lou Alfonso was great to work with. Got me in and out in about an hour and didn't try and push a bunch of extra service. Got me in and out in about an hour and didn't try and push a bunch of extra service. More

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I had an appointment for oil change and and fluids check, much appreciated the kindness from the person who helped me out of my car and carry my tote bag to the newly remodeled waiting area - I must use a ca much appreciated the kindness from the person who helped me out of my car and carry my tote bag to the newly remodeled waiting area - I must use a cane. Unfortunately, I did not get his name. Lou Alfano was my service adviser and also very helpful. When I had forgotten to ask him about something, I called him on my cellphone; he came to waiting area to speak with me since I have problems walking. Everything was taken care of to my satisfaction! More

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