Liane Asquin | Page 14

Good service. No complaints Service was friendly, available and did a good job on service and detail. Liane was a pleasure to deal with! I will keep going to this dealership. Service was friendly, available and did a good job on service and detail. Liane was a pleasure to deal with! I will keep going to this dealership. More

by Mona Verified Customer Verified Customer

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Just a pleasure to deal with knowledgable , friendly people I find the staff very professional and helpful. I didn't feel rushed even though it was very busy. It is always a pleasure to see a smiling helpful fa I find the staff very professional and helpful. I didn't feel rushed even though it was very busy. It is always a pleasure to see a smiling helpful face when you bring in your vehicle. I was kept informed and that means a lot to me More

by BJCONTARDO54 Verified Customer Verified Customer

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Great Experience Awesome service, everybody was very professional. Overtime I need servicing at this dealership the service is better each time. Laine went above and Awesome service, everybody was very professional. Overtime I need servicing at this dealership the service is better each time. Laine went above and beyond to make my experience a positive one. More

by RMSHEP45 Verified Customer Verified Customer

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All was done in a speedy and professional way. Clutch replaced in 2013 Focus . The third Major Transmission repair in 3 years.Ford have extended the warranty on the Focus clutch by 100,000k. Clutch replaced in 2013 Focus . The third Major Transmission repair in 3 years.Ford have extended the warranty on the Focus clutch by 100,000k. More

by JimboJones Verified Customer Verified Customer

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2018 F150 Check Engine Light Check Engine Light came on while driving less than 4000km on new vehicle. OBDII codes were P0021 and P0316. meaning "Camshaft Position A Timing Over A Check Engine Light came on while driving less than 4000km on new vehicle. OBDII codes were P0021 and P0316. meaning "Camshaft Position A Timing Over Advanced" and possible "Engine Misfire on Startup". The vehicle was running well and only a reset and update of the PCM were done. Since this was not a critical repair the Check Engine Light should not have been used, a warning on the centre console display to have this checked at next service day would be adequate. There was no charge for the diagnostic - this time. This alarm caused a trip delay and cost me several dollars in loss of use of the vehicle, I am concerned what would be the consequence while on a road trip out of province, or out of warranty. Diagnostic costs of $200 + shop supplies could runup to $250 for the next alarm instead of a warning. Also it is poor performance to have a mechanical/electronic problem with less than 4000km on the vehicle. More

by SCHELLEN Verified Customer Verified Customer

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Excellent service Service is excellent. Everyone is very friendly. The job was done on time with no issues. It was a little pricey but I think it is an issue everywhere Service is excellent. Everyone is very friendly. The job was done on time with no issues. It was a little pricey but I think it is an issue everywhere. More

by reza Sayahan Verified Customer Verified Customer

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Regular Service Quick and easy check-in. All requested service items were quickly taken care of as was what was not requested which was the machining of front rotors. Quick and easy check-in. All requested service items were quickly taken care of as was what was not requested which was the machining of front rotors. Dropped the vehicle off at 7:30 AM, was ready for pick-up around 1:30 PM. More

by DKOSCIELNUK Verified Customer Verified Customer

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Very good Van threatening to stall at intersections when weather is cold. Couldn’t verify concern as engine had warmed up. Technician identified upper intake Van threatening to stall at intersections when weather is cold. Couldn’t verify concern as engine had warmed up. Technician identified upper intake vacuum leak and replaced the upper gasket’s which were cracked. Van idling much smoother . More

by SJENGLISH Verified Customer Verified Customer

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Great Customer Service! My experience was great all the way from online booking with Dezeray through vehicle check-in and service experience with Liane Asquin, to payment and My experience was great all the way from online booking with Dezeray through vehicle check-in and service experience with Liane Asquin, to payment and vehicle pick up with Kevin. Appreciate extended hours. More

by Jim in Arbour Lake Verified Customer Verified Customer

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As expected I am liking the extension of service hours from 0600, which is quite helpful for most of us. My service rep was good, but she needed some backup from I am liking the extension of service hours from 0600, which is quite helpful for most of us. My service rep was good, but she needed some backup from the mechanics. My truck required some warranty work, and the rep was unable to explain it to me. The mechanics should ensure the reps know what to tell the customer regarding work completed. I do wish they had a quick oil change available. It shouldn’t take most of the day to get an oil change. Other than that, work was completed as required. More

by BIll in Tuscany Verified Customer Verified Customer

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