Kevin DiBrita | Page 5

FANTASTIC EXPERIENCE We first contacted FINCH motors via Telephone. The receptionist informed us the salespersons were at a meeting and the first one that came out of the We first contacted FINCH motors via Telephone. The receptionist informed us the salespersons were at a meeting and the first one that came out of the meeting she would give them our number. Kevin Dibrita contacted us before noon. We set up a time to drive from Brantford to London to meet with him as soon as we got there. From the moment we arrived.. we just felt the ambience and the aura of BEING WELCOME. Kevin was busy with a client ,but the receptionist contacted him and he quickly and politely explained the situation and had us wait for a few moments. He then had the pending vehicle brought forward to the viewing area so we could examine same.. Upon finishing with his client he asked if we would like to take the vehicle for a drive. Being a bit nervous about driving around London we declined at which point he asked if he could take us for a drive. He indicated several features about this vehicle and then we went on a short trip. When we returned.. to his office we started to talk Business.. Kevin was a 'straight shooter', very forthright, and straight up salesman.. Nothing shady whatsoever. . He informed us there were a few outstanding items to be attended to on the vehicle. he also introduced us to the undercoating feature which we chose to have installed on the vehicle. That being said we finalized the deal and returned on Saturday travelling on VIA, to collect our NEW USED vehicle.. we are extremely happy with the service and the treatment by any and all of the staff we encountered during this meeting. Before we departed Kevin took the time and made the effort to explain the workings of the car to us before we left. He showed us the work that had been attended to on our behalf. We personally informed Kevin he was the BEST SALESPERSON we have ever encountered, and we felt completely at ease doing business with him. We will definitely recommend FINCH MOTORS and Kevin Dibrita , to all of our friends and /or associates that indicate they are looking to purchase a vehicle. Marilyn and Bob (from Brantford) More

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Amazing friendly service and problem solving Kevin Debrita and Jordin Finch. They always return calls and more importantly they get to know their customer needs and expectatations and attempt to Kevin Debrita and Jordin Finch. They always return calls and more importantly they get to know their customer needs and expectatations and attempt to exceed, not just meet. They solve problems immediately. We have our second vehicle from them in 4 years. We had a concern with an external service purchased through them and Kevin arranged a conference call to ensure the problem was solved. This was done within a couple hours of receiving the email from us. Thanks for all you assistance Kevinand Jordin More

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Excellent service Kevin DeBrita was an excellent salesman.He was knowledgeable,polite and went above and beyond the call of duty.The service he provided was excellent.I Kevin DeBrita was an excellent salesman.He was knowledgeable,polite and went above and beyond the call of duty.The service he provided was excellent.I went in to get my old car serviced and ended up leasing a new Cruze thanks to Kevin. More

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The reason we return to Finch Cheverolet!!! Recently purchased our 5th car from Finch and the reason is Kevin :) His knowledge is spot on, He is honest and he has always matched us with a vehicl Recently purchased our 5th car from Finch and the reason is Kevin :) His knowledge is spot on, He is honest and he has always matched us with a vehicle that we are happy with Each time our experience with him has been AMAZING! We will be back for vehicle number six as long as Kevin is there to help us. More

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Awesome Experince! Kevin was personable, patient and knowledgeable combined with a good sense of humour! Kevin took the time required to offer good advice and ensure I Kevin was personable, patient and knowledgeable combined with a good sense of humour! Kevin took the time required to offer good advice and ensure I was getting the best vehicle for my family situation. Excellent, stress free experience! More

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Excellent, professional, courteous Kevin went above the standards that I would hope for in a dealership. He was friendly, knowledgeable, and not pushy when we bought our Equinox.He set Kevin went above the standards that I would hope for in a dealership. He was friendly, knowledgeable, and not pushy when we bought our Equinox.He set up and explained how to operate all the "toys" in our car. I have no hesitation in recommending him in particular and Finch in general to my friends and family. Thanks. More

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Another Good Customer Experience at Finch First. My wife and I have just purchased a new 2015 GMC Acadia from Finch Chevrolet, GMC, Cadillac. This is our fourth vehicle purchase from this dealership, My wife and I have just purchased a new 2015 GMC Acadia from Finch Chevrolet, GMC, Cadillac. This is our fourth vehicle purchase from this dealership, starting in 1990 on Southdale Road. Kevin DiBrita looked after us this week in a very professional and down to earth manner. He took the time to answer all our questions and made the negotiation process most enjoyable. Although we did not purchase any rust proofing and warranties offered, Richard Litt was very knowledgeable about these products. We have had both our GM vehicles serviced at Finch Chevrolet since 1990 plus my daughter's car and our farm truck on occasion. We continue to deal with Finch Chevrolet mainly because of how well we have been treated by the Service Department over the years with reference to the efforts of Tim Polley and Rich Spence. Robert Wilson More

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Go See Kevin! I've bought two cars from Kevin DiBrita ad Finch now; he's been an excellent source of advice and has kept in touch in a professional manner. I'd str I've bought two cars from Kevin DiBrita ad Finch now; he's been an excellent source of advice and has kept in touch in a professional manner. I'd strongly recommend anyone looking for a new car to visit Finch first! More

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Exceptional Customer Service I have been a Finch customer since June/July 1999. Over this time, I have purchased and/or leased approximately 8 vehicles. Everytime I have p I have been a Finch customer since June/July 1999. Over this time, I have purchased and/or leased approximately 8 vehicles. Everytime I have purchased, I have been treated with the highest level of respect and satisfaction. I have received the best service possible from beginning to end of my purchases and beyond. The after sales customer service I have received from any of my sales consultants has been second-to-none. Over the years, I have dealt with Hass Hijazi (now partner of Finch Hyundai) and Kevin DiBrita (whom I have dealt with for the past 6 vehicles). Both Kevin and Hass treat me better than family. They are always available to assist with any question or problem at hand. The reason I came to Finch in 1999 was for service on my 1988 Pontiac Tempest, which I had purchased from another local GM dealer (which is no longer in business). The service advisor I reached on June 30, 1989 was Phil Jackman. This gentleman waited at the dealership until I arrived (approximately 6 pm which was after the dealership and service department were closed). Upon arriving, Mr. Jackman supplied me with a loaner vehicle for the long weekend at no charge. On the following Tuesday morning, I received a call from Phil telling me that parts had to be ordered to complete my repair and to continue using the loaner until my car was completely repaired. Due to a delay in parts being shipped to the dealer, my repair was not completed for approximately 10 days. When I returned to pick up my vehicle, I was informed that there was absolutely no charge as it would all be covered under warranty, including the loaner. I was very impressed. Based on the service satisfaction I had, when I again had problems with the Tempest in 1992, I had it towed to Finch for service late in the evening. While waiting for my wife to pick me up at the dealership, I noticed a 1992 Pontiac Grand Am on the lot that I liked. The next morning when the service department called and informed me of the repairs necessary, I decided it was time to replace the Tempest. I approved the repair and requested the service advisor to transfer me to the sales department. My call was picked up by Hass Hijazi. I let Hass know which vehicle I was interested in. Whereas, I was at work at the time without a vehicle, Hass offered to pick me up in the 1992 Grand Am when I was done work. I test drove the vehicle back to the dealership. I paid for my repairs and began the paperwork to trade-in the Tempest and purchase the Grand Am. Over the years, I continue to visit Finch for all my repairs and purchases. I will not even consider another dealership. ALL of the Finch employees are courteous and go above and beyond in every area of the sales and service process. I enjoy my visits. I have made many longterm friends at the dealership over the years. I would recommend the Finch dealerships to any and all who are interested in purchasing and/or service their vehicles. I look forward to many more years of vehicles and service from Finch. Regards Chris Mortlock London More

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Great Experience! I just wanted to take a moment and thank you for the great experience I had at your dealership. I had been shopping for a car for quite a long time bu I just wanted to take a moment and thank you for the great experience I had at your dealership. I had been shopping for a car for quite a long time but never really took anything for a test drive. When I came into Finch I met with Kevin and he took the time to take my wife and I on a few test drives and really showcased his knowledge. He showed us all the features and explained the differences between each model and trim choice. I really appreciate the friendly service and passion exhibited by your employees. I will be be telling anyone who is looking for a car to come see you!! All the best in 2015! More

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