Kevin DiBrita | Page 6

Great Experience! I just wanted to take a moment and thank you for the great experience I had at your dealership. I had been shopping for a car for quite a long time bu I just wanted to take a moment and thank you for the great experience I had at your dealership. I had been shopping for a car for quite a long time but never really took anything for a test drive. When I came into Finch I met with Kevin and he took the time to take my wife and I on a few test drives and really showcased his knowledge. He showed us all the features and explained the differences between each model and trim choice. I really appreciate the friendly service and passion exhibited by your employees. I will be be telling anyone who is looking for a car to come see you!! All the best in 2015! More

Report | Print

Exceptional Customer Service I have been a Finch customer since June/July 1999. Over this time, I have purchased and/or leased approximately 8 vehicles. Everytime I have p I have been a Finch customer since June/July 1999. Over this time, I have purchased and/or leased approximately 8 vehicles. Everytime I have purchased, I have been treated with the highest level of respect and satisfaction. I have received the best service possible from beginning to end of my purchases and beyond. The after sales customer service I have received from any of my sales consultants has been second-to-none. Over the years, I have dealt with Hass Hijazi (now partner of Finch Hyundai) and Kevin DiBrita (whom I have dealt with for the past 6 vehicles). Both Kevin and Hass treat me better than family. They are always available to assist with any question or problem at hand. The reason I came to Finch in 1999 was for service on my 1988 Pontiac Tempest, which I had purchased from another local GM dealer (which is no longer in business). The service advisor I reached on June 30, 1989 was Phil Jackman. This gentleman waited at the dealership until I arrived (approximately 6 pm which was after the dealership and service department were closed). Upon arriving, Mr. Jackman supplied me with a loaner vehicle for the long weekend at no charge. On the following Tuesday morning, I received a call from Phil telling me that parts had to be ordered to complete my repair and to continue using the loaner until my car was completely repaired. Due to a delay in parts being shipped to the dealer, my repair was not completed for approximately 10 days. When I returned to pick up my vehicle, I was informed that there was absolutely no charge as it would all be covered under warranty, including the loaner. I was very impressed. Based on the service satisfaction I had, when I again had problems with the Tempest in 1992, I had it towed to Finch for service late in the evening. While waiting for my wife to pick me up at the dealership, I noticed a 1992 Pontiac Grand Am on the lot that I liked. The next morning when the service department called and informed me of the repairs necessary, I decided it was time to replace the Tempest. I approved the repair and requested the service advisor to transfer me to the sales department. My call was picked up by Hass Hijazi. I let Hass know which vehicle I was interested in. Whereas, I was at work at the time without a vehicle, Hass offered to pick me up in the 1992 Grand Am when I was done work. I test drove the vehicle back to the dealership. I paid for my repairs and began the paperwork to trade-in the Tempest and purchase the Grand Am. Over the years, I continue to visit Finch for all my repairs and purchases. I will not even consider another dealership. ALL of the Finch employees are courteous and go above and beyond in every area of the sales and service process. I enjoy my visits. I have made many longterm friends at the dealership over the years. I would recommend the Finch dealerships to any and all who are interested in purchasing and/or service their vehicles. I look forward to many more years of vehicles and service from Finch. Regards Chris Mortlock London More

Report | Print

finch buick encore I brought a 2014 buick encore from finch a month ago my sale rep Kevin was great always made you feel welcome the rest of the finch family also made I brought a 2014 buick encore from finch a month ago my sale rep Kevin was great always made you feel welcome the rest of the finch family also made you feel comfortable .i hsve bought three vehicles from finch always take car of you always a smile . Ps lpve this encore More

Report | Print

2014 Buick Encore Kevin DiBrita was personable, knowledgeable and professional. He made it his mission to do everything that he could for us. It was a pleasure purchas Kevin DiBrita was personable, knowledgeable and professional. He made it his mission to do everything that he could for us. It was a pleasure purchasing our Buick Encore from him. We are extremely pleased with our new vehicle. More

Report | Print

2014 Chevrolet Trax I visited the Finch dealership unsure of what I was looking for. Kevin was great and very helpful in finding what vehicle was right for me. I will def I visited the Finch dealership unsure of what I was looking for. Kevin was great and very helpful in finding what vehicle was right for me. I will definitely recommend this dealership and will be returning for my next vehicle. More

Report | Print

joquias Friendly and helpfull staff.Make you feel like a family especially Kevin DeBrita. He wii walk amile to make the costumer happy and satisfied with thei Friendly and helpfull staff.Make you feel like a family especially Kevin DeBrita. He wii walk amile to make the costumer happy and satisfied with their purchase More

Report | Print

Best of the best!!! My father and I had been out at dealerships all morning and none of the sales representatives even acknowledged us. Then, within the first two minutes My father and I had been out at dealerships all morning and none of the sales representatives even acknowledged us. Then, within the first two minutes, my father and I pulled onto Finch Chevrolet Cadillac Buick GMC's lot we were not only greeted by one, but three sales representatives. They were friendly and ready to help! Kevin DiBrita got to us first and I would say that I'm a very particular person (needing a white car (preferably), sun roof, etc) he completely catered to my needs. I found the perfect car for me and exactly the price I was hoping to spend. I would easily recommend this dealership to everyone. They took care of everything and the process was effortless. The people had fantastic customer service skills and I plan to continue my business there for quite a while. More

Report | Print

Spending thousands of dollars on a new vehicle can be Spending thousands of dollars on a new vehicle can be extremely stressful and a dreadful experience, however, having the right salesperson in your c Spending thousands of dollars on a new vehicle can be extremely stressful and a dreadful experience, however, having the right salesperson in your corner can make the world of difference and as a result, your experience can turn out to be an exciting and pleasurable one. We met Kevin 9 years ago and since then, have dealt with him exclusively for all of our new vehicle purchases (4 in total) and now that our sons are old enough to drive, they too plan to see Kevin when it comes time to buy their first car. You can trust Kevin to find you the best vehicle to suit your needs without the high pressure sales tactics. If you're not sure about the purchase, he encourages you to take your time and think about it vs, rushing into it (just so he can make the sale). He has an abundance of knowledge and if by chance there is something he can't answer right away, he will get you the answer promptly, As a result, when you do decide to make a purchase, you will feel comfortable and confident in your choice and have all the facts before you sign. But Kevin's services don't end with the sale, he's always more than willing to help you anytime and for anything (including helping our son with his Christmas shopping...answering questions about car accessories). A trip to the service department wouldn't be complete without popping in to see Kevin and "catching up". Kevin isn't just a salesperson, he's become a good friend of the family and our extended family, looking after all of our needs. People who know me, know that I do not recommend salespeople very often as everyone has their own preference BUT, when it comes to Kevin, I highly recommend him to anyone and everyone. You work hard for your money and you should feel comfortable and confident with your purchase... having Kevin in your corner can definitely make a stressful situation a very exciting, rewarding experience. As for the rest of the team at Brian Finch (service, finance etc...), everyone we've dealt with have been great and very accommodating. More

Report | Print

I had a wonderful experience dealing with Kevin Dibrita as he worked for ME and listened to my request for a vehicle,. When a vehicle came in he advised me and we did several road test through the month of as he worked for ME and listened to my request for a vehicle,. When a vehicle came in he advised me and we did several road test through the month of November with possible contenders. I would check the reviews out on each vehicle and email Kevin with my likes and dislike of said vehicles therefore he new what I was after and would monitor the incoming stock and contact me when something arrived that met my requirements. We exchanged lots of emails. Kevin called me in December with a possible vehicle that would be ready in January I went in and test drove a 2011 Equinox and was happy and agreed to buy the Equinox and Kevin and Toufic pushed to have it made available for me for December 31st when I went in to pick it up. Happy New Year to ME!!! More

Report | Print

I was looking for a New Truck for my business and Kevin and Jordin were thorough in the process of looking at my options. We drove the vehicle, while having my trade in appraised to save me time, and then and Jordin were thorough in the process of looking at my options. We drove the vehicle, while having my trade in appraised to save me time, and then Jordin offered a variety of payment options that he thought would make the decision process easier. I would highly recommend Finch Chevrolet and all its employees to all of my family and friends. More

Report | Print