born in London. started at Toyotatown in Jan 1986. #1 priority is happy customers!! Huge sports fan..knights season ticket holder..jays habs raptors fan also.
Read moreDealership Experience
38 yrs, 10 mos
Industry Experience
38 yrs, 10 mos
Specialties & Trainings
making the choices that are best for the customer
187 Reviews
Write a Review187 Reviews of Ken Yates
February 20, 2016
Insighful, empathetic and proficient Ken Yates is insightful, knowledgeable and empathetic in helping customers with their requirements and interests in buying vehicles. Todd Servant is p Ken Yates is insightful, knowledgeable and empathetic in helping customers with their requirements and interests in buying vehicles. Todd Servant is proficient in explaining service requirements and triaging what needs to be done and when. Similarly Al Farmer is always helpful in recommending and finding just the right parts. ToyotaTown has served our family well for over thirty years. More
Other Employees Tagged: Todd Servant , Al Farmer
February 17, 2016
First rate experience Having been extremely satisfied with the service department at Toyota Town for the past three years, we wanted to purchase a new Toyota from this deal Having been extremely satisfied with the service department at Toyota Town for the past three years, we wanted to purchase a new Toyota from this dealership. We were delighted to meet Ken Yates when we went to the showroom to check out the 2016 hybrid cars. Ken was easy to meet, brought a number of years of experience with Toyota products, had an openness to our interests and prior research, and brought a sense of integrity to his work. He explained how the internet has changed the way people shop for and negotiate the purchase of cars. Ken took us for a test drive and explained many of the features of the vehicle that interested us. He was also on top of the paperwork required and facilitated that in a timely fashion. Ken referred us to Janine Feenstra to work out financing and the dealer add-on options. We were also impressed with Janine's knowledge of the products and process involved in closing the deal. I am pleased that our experience in the sales aspect of Toyota Town lived up to our positive experience of the service department.,...thanks to the knowledge and professionalism of Ken Yates and Janine Feenstra. More
Other Employees Tagged: Janine Feenstra
February 14, 2016
Excellent Service - Ken Yates in Sales, Todd in Service My husband and I have been dealing with Ken Yates for over 20 years for all our new Toyota vehicles (Corollas and a Prius V) and he has always given My husband and I have been dealing with Ken Yates for over 20 years for all our new Toyota vehicles (Corollas and a Prius V) and he has always given us exceptional support! Combining that with the long term performance of our vehicles as well as the excellent support from Todd and the rest of the service department team, we keep coming back with confidence! My recent visit was for servicing of our 2003 Toyota Corolla that just keeps going. We are not rushing to replace it because it has been so reliable; however, after a visit with Ken, I am armed with lots of very valuable information to help me with the decision for the next new Toyota when we are ready! More
Other Employees Tagged: Todd Servant
February 10, 2016
Best dealership I am on my 4th Toyota vehicle and I have always been very pleased with sales and service. In sales I dealt with Ken Yates and found him to be easy to I am on my 4th Toyota vehicle and I have always been very pleased with sales and service. In sales I dealt with Ken Yates and found him to be easy to work with. The service department is great and I would highly recommend it. More
Other Employees Tagged: John Rossini, Jason DeFelice, Todd Servant , Joe Moniz, Ed Dodich
February 10, 2016
Ken Yates the best salesperson in ToyotaTown We have been a Toyotatown customer for more than 20 years. Our kids (Genni and Mark) are now adults and still remember how Ken Yates had delivered ex We have been a Toyotatown customer for more than 20 years. Our kids (Genni and Mark) are now adults and still remember how Ken Yates had delivered excellent service everytime we come to him. Just recently we purchased another Toyota and we were so happy to again do business with Ken. We trust him for all our business and service needs with all our toyota car/products. We always highly recommend him to all our friends who are interested in owning Toyota. All of them are happy with our recommendation. Ken Yates is surely a great asset to the trusted ToyotaTown team. Overall we are extremely satisfied with his service and we hope that our children's children will still be able to deal with him. More
February 09, 2016
Thirty Years of terrific sales and service Ken Yates sold me my first Corolla in the early 1980's , and he and the Service Team , led by Todd Servant, have always provided the utmost in Custo Ken Yates sold me my first Corolla in the early 1980's , and he and the Service Team , led by Todd Servant, have always provided the utmost in Customer Satisfaction . With the reliability of the range of Toyota products that I have bought since then, the thought never occurred to me to try any other car manufacturer, and when people ask where they should go to buy a new car , I always point them to Ken & Todd and The Toyota Town Team . Great works guys !!! More
Other Employees Tagged: Todd Servant
February 04, 2016
purchase with ken yates I've bought several Toyota's over the past 15 years and dealt with Ken Yates at Toyotatown. Great rep and good purchase experience. I recommend him if I've bought several Toyota's over the past 15 years and dealt with Ken Yates at Toyotatown. Great rep and good purchase experience. I recommend him if you are in the area. More
February 01, 2016
outstanding service After almost a year, I thought it was time to review my 2015 Tundra. Bought from Toyotatown. They had what I needed in stock and all arrangements we After almost a year, I thought it was time to review my 2015 Tundra. Bought from Toyotatown. They had what I needed in stock and all arrangements were made through Ken Yates and the lease staff at Ttown. This is my 3rd Tundra so I knew what I was getting. The vehicle has yet to disappoint. Ken has always treated me respectfully and courteously. I would not expect to change dealerships or salespeople. Thanks Peter More
January 31, 2016
Trustworthy and friendly I have been with this dealer since I came to Canada 10 years ago. The quality of the service and the customer service make you feel confident that you I have been with this dealer since I came to Canada 10 years ago. The quality of the service and the customer service make you feel confident that your vehicle is in good hands. I would like to express my sincere appreciation to Ken Yates who is very professional, knowledgeable and pleasent. More
January 30, 2016
wonderful I would like to express my extreme satisfaction over the last 15 years of dealing with Toyota town,especially to Ken Yates who is a wonderful salesman I would like to express my extreme satisfaction over the last 15 years of dealing with Toyota town,especially to Ken Yates who is a wonderful salesman and friend.He has treated my family and I in a very honest and kind way,always willing to please.He has looked after us Through the years and would and have recommended him to my friends and extended family Toyota should be very proud to have people like Ken Yates representing them Keep up the good work More
Other Employees Tagged: Jason DeFelice