Kaitlyn Gray
Kaitlyn Gray at Secor Subaru

Kaitlyn Gray | Page 5

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.9
137 Reviews
4.9

137 Reviews

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137 Reviews of Kaitlyn Gray

July 05, 2024

Dealership Rating
Employee Rating

Excellent service friendly knowledgeable staff always willing to help vehicle is always cleaned on my pickup day More

by LUNDYSEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell, Kyle Pullen , Rebecca Nutt

Jul 05, 2024

Secor Subaru responded

Thank you for the kind words! We're delighted to hear that our team at Secor Subaru provided excellent service and kept your vehicle spotless. We appreciate your support!

June 20, 2024

Dealership Rating
Employee Rating

Becky and Kaitlyn were very efficient and pleasant to work with. I feel I was well served. More

by rmfarmer48
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray , Rebecca Nutt

Jun 21, 2024

Secor Subaru responded

Thank you for coming to see our team! We hope to see you again! - Secor Subaru

June 16, 2024

Dealership Rating
Employee Rating

Hassle free service, quick to notify when car is ready for pick up and pricing is fair. Associate team is also friendly More

by alex_heroux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

Jun 17, 2024

Secor Subaru responded

Thank you for sharing your positive experience with Secor Subaru! We're glad to hear our team provided hassle-free service and fair pricing. We appreciate your support!

June 13, 2024

Dealership Rating
Employee Rating

Service is good. Shawn Katie and Becky were very helpful and polite in handling my service needs! I was grateful I was given a loaner car over the 2 days my vehicle More

by DIANEPEZZOLESI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray , Dan Mirles, Rebecca Nutt

Jun 13, 2024

Secor Subaru responded

Diane, we're delighted to hear that Shawn, Katie, and Becky provided you with excellent service at Secor Subaru. Thanks for sharing your positive experience!

June 06, 2024

Dealership Rating
Employee Rating

Kyle and the dealership alwats are professional, willing to listen and answer questions as ybey discuss the plan for the car. He has an excellent rappor with the customers. More

by MARIA.MOULTHROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Secor Subaru responded

Maria, thank you for highlighting Kyle's professionalism and rapport with customers at Secor Subaru. We appreciate your feedback!

June 05, 2024

Dealership Rating
Employee Rating

Kait was absolutely amazing! She was kind, knowledgeable, friendly, courteous, helpful, and caring. She was very patient with me, as I walk with a walker, and answered all my que More

by BOOKLOVERBRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Secor Subaru responded

Thank you for sharing such a detailed and positive review! We're delighted to hear that Kait provided exceptional service and went above and beyond during your visit at Secor Subaru. We'll be sure to pass along your kind words, and we look forward to assisting you in the future!

June 05, 2024

Dealership Rating
Employee Rating

Thanks. Always excellent service at Secor. Kaitlyn is very personable; notifications and service completed in a timely manner. More

by SUZYDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Nutt

Jun 05, 2024

Secor Subaru responded

We appreciate your feedback! It's great to hear that Kaitlyn and the Secor Subaru team provided excellent service. Thanks for choosing us!

June 02, 2024

Dealership Rating
Employee Rating

From the front desk to the repair garage, everyone at Secor is helpful, knowledgeable and professional. More

by SSAVITEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Secor Subaru responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Secor Subaru provided helpful, knowledgeable, and professional service. We appreciate your support!

June 01, 2024

Dealership Rating
Employee Rating

I went in for an oil change and tire rotation and almost 2 hours later it was done. I had made an appointment hoping it would be around an hour with the safety inspection being done also. The service person More

by gdavis219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 03, 2024

Secor Subaru responded

Thank you for sharing your feedback. We're sorry to hear about the wait time and lack of communication during your visit to Secor Subaru. We'll work on improving our service efficiency and keeping customers better informed in the future. We appreciate your patience!

May 31, 2024

Dealership Rating
Employee Rating

Very friendly and efficient workers. I trust them completely. I highly recommend them for anyone looking for a positive experience with a car dealership. More

by GARYGULA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen , Rebecca Nutt

Jun 03, 2024

Secor Subaru responded

Thank you for the high recommendation! We're glad to hear our team at Secor Subaru provided a friendly and efficient experience. We appreciate your trust in us!

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