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Kaitlyn Gray

Overview Reviews (136) Inventory (91)

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Kaitlyn Gray

Kaitlyn Gray | Page 14

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.9

136 Reviews

Overview Reviews (136) Inventory (91)

4.9

136 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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136 Reviews of Kaitlyn Gray

August 15, 2023

Dealership Rating

Employee Rating

I love the dealership, this is the only place I trust my car to be service. car to be service. More

by ELLISONDEBBRA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anastacia Rebell

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Aug 16, 2023 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

July 26, 2023

Dealership Rating

Employee Rating

The service advisor was knowledgeable and thorough. Will definitely be bringing my car back again! Will definitely be bringing my car back again! More

by kalechip

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell , Sarah Connolly, Rebecca Nutt

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Jul 26, 2023 -

Secor Subaru responded

Thank you for the 5-star rating! We're delighted that our team provided you with great customer service during your visit. We appreciate your recommendation and hope to see you next time!- The Secor Subaru Team

July 20, 2023

Dealership Rating

Employee Rating

Service attendants are polite. Comfortable waiting area. Appreciate coffee maker. Reasonable price for an oil change. Comfortable waiting area. Appreciate coffee maker. Reasonable price for an oil change. More

by Gerry Roy

Verified Customer

Recommend Dealer

Yes

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Jul 21, 2023 -

Secor Subaru responded

Hi Gerry! Thank you for the kind words! We're glad to hear that our service attendants were polite and that you enjoyed our comfortable waiting area. We appreciate your business and hope to see you again at Secor Subaru in the future!

May 17, 2023

Dealership Rating

Employee Rating

Accommodating, efficient, friendly And articulate with the needs of upkeep o f my Outback Subaru the needs of upkeep o f my Outback Subaru More

by LILLI3277@AOL.COM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Gray

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May 18, 2023 -

Secor Subaru responded

This is what we love to hear! We look forward to seeing you next time at Secor Subaru!

May 11, 2023

Dealership Rating

Employee Rating

Good Very pleasant they took my car right away my was cleaned in side and out I really like that cleaned in side and out I really like that More

by JAG@06385ATLANTICBB.NET

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Gray

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May 15, 2023 -

Secor Subaru responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Secor Subaru and we hope to see you again in the future!

May 10, 2023

Dealership Rating

Employee Rating

H Hi 5 5 Explained issues politely with car including future maintenance and costs. Showed photo of a defective switch that was temporarily fixed until the piece comes in. Honored one of my coupons. future maintenance and costs. Showed photo of a defective switch that was temporarily fixed until the piece comes in. Honored one of my coupons. More

by COREY_NEIL_SIPE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kaitlyn Gray

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May 11, 2023 -

Secor Subaru responded

We're glad your visit was up to our high standards, Corey! We love to know that we've made the service experience easier and we appreciate your honest feedback for us! We look forward to assisting you again! Thank you! - Secor Subaru

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