Kaitlyn Gray
Kaitlyn Gray at Secor Subaru
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Kaitlyn Gray

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.7
91 Reviews
4.7

91 Reviews

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91 Reviews of Kaitlyn Gray

June 02, 2024

Dealership Rating
Employee Rating

From the front desk to the repair garage, everyone at Secor is helpful, knowledgeable and professional. More

by SSAVITEER
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Recommend Dealer
Yes

June 01, 2024

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I went in for an oil change and tire rotation and almost 2 hours later it was done. I had made an appointment hoping it would be around an hour with the safety inspection being done also. The service person More

by gdavis219
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Recommend Dealer
No

May 31, 2024

Dealership Rating
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Competent and trust worthy at all times // do an excellent job with never any surprises More

by JIM0752
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Recommend Dealer
Yes
May 31, 2024

Secor Subaru responded

Thank you for trusting our team for all of your automotive needs! -Secor Subaru

May 31, 2024

Dealership Rating
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Everyone was very helpful. The process to check in was smooth and they stayed in touch with updates. Kaitlyn was very friendly. More

by kagearing
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Recommend Dealer
Yes

May 31, 2024

Dealership Rating
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Prompt service able to accommodate off hour drop off and pick up staff go out of their way to be accommodating More

by TIMMYT0
Service Price Transparency
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Recommend Dealer
Yes
May 31, 2024

Secor Subaru responded

Thank you for the positive feedback! We're glad to hear our team at Secor Subaru could accommodate your needs and provide prompt service. We appreciate your support!

May 31, 2024

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No complaints, quick and courteous service. Clean and comfortable waiting room. All employees were top notch. More

by QUAILCT
Recommend Dealer
Yes

May 31, 2024

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Very friendly and efficient workers. I trust them completely. I highly recommend them for anyone looking for a positive experience with a car dealership. More

by GARYGULA5
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Recommend Dealer
Yes

May 26, 2024

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I am very happy with the service I get. Katie goes out of her way to see that the job is done to my satisfaction. More

by JAFFER47
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Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

May 28, 2024

Secor Subaru responded

Hi Jaffer! We're delighted to hear that Katie provided exceptional service and ensured your satisfaction at Secor Subaru. Thanks for sharing!

May 25, 2024

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Employee Rating

Outstanding service, thorough bumper to bumper inspection and recommendation only of necessary services, reasonable pricing and friendly staff. More

by HappyCustomer
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2024

Secor Subaru responded

We're glad to hear our team at Secor Subaru provided you with outstanding service and thorough inspections. We appreciate your support and look forward to serving you again! Safe travels!

May 22, 2024

Dealership Rating
Employee Rating

Easy in easy out. Courteous and knowledgeable. Answered all my questions and performed all services requested. More

by daddownes
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rebecca Nutt

May 23, 2024

Secor Subaru responded

We're glad to know your visit to Secor Subaru was a smooth one! It's great that our team could provide the knowledgeable service you needed. Thanks for sharing your experience with us, and we hope to see you again soon!

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