Shawn Murray
Shawn Murray at Secor Subaru
Refer Me

Shawn Murray

Service Director

Secor Subaru

501 Broad Street
New London, CT 06320

Contact Me
4.6
68 Reviews

Started in automotive 20 years ago. Worked as porter, parts delivery drivers, parts counter, service advisor, now service manager. Own a Subaru myself.

Dealership Experience

2 yrs, 3 mos

Industry Experience

22 yrs, 1 mo

4.6

68 Reviews

Write a Review

68 Reviews of Shawn Murray

May 31, 2024

Dealership Rating
Employee Rating

Competent and trust worthy at all times // do an excellent job with never any surprises More

by JIM0752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Secor Subaru responded

Thank you for trusting our team for all of your automotive needs! -Secor Subaru

May 31, 2024

Dealership Rating
Employee Rating

Prompt service able to accommodate off hour drop off and pick up staff go out of their way to be accommodating More

by TIMMYT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Secor Subaru responded

Thank you for the positive feedback! We're glad to hear our team at Secor Subaru could accommodate your needs and provide prompt service. We appreciate your support!

May 31, 2024

Dealership Rating
Employee Rating

Very friendly and efficient workers. I trust them completely. I highly recommend them for anyone looking for a positive experience with a car dealership. More

by GARYGULA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 20, 2024

Dealership Rating
Employee Rating

Attentive friendly courteous staff Vehicle is always serviced and washed and is always ready on time More

by LUNDYSEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Secor Subaru responded

We're glad to know you've had a positive experience with our team at Secor Subaru. We always aim for timely service and appreciate your feedback!

May 20, 2024

Dealership Rating
Employee Rating

I always have a pleasant experience and good service at Secor Subaru. This is my second Forester and I have been a customer for over 10 years. More

by KBKAISER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Nutt, Kaitlyn Gray

May 21, 2024

Secor Subaru responded

We're delighted to know you've had consistent positive experiences at Secor Subaru. It's great to have such loyal customers like yourself! Enjoy your second Forester and here's to another 10 years together!

May 17, 2024

Dealership Rating
Employee Rating

They said they vacuumed my car, but did not. Kyle, Becky, and the service techs are excellent. More

by alisonbreichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2024

Secor Subaru responded

Hi Alison! We're sorry to hear about your experience with the car vacuuming at Secor Subaru, but it's great to hear that Kyle, Becky, and the service techs provided excellent service otherwise. If you'd like, we can make sure to address the oversight with the vacuuming. We appreciate your feedback and your business!

May 06, 2024

Dealership Rating
Employee Rating

Service was prompt even though I did not have an appointment. Everyone was courteous and waiting room was convenient and clean More

by GSBEWB9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell, Kaitlyn Gray

May 07, 2024

Secor Subaru responded

We're glad to know you found our service prompt and courteous at Secor Subaru, and that the waiting room met your expectations. Thanks for sharing this positive feedback!

May 03, 2024

Dealership Rating
Employee Rating

Excellent customer service and communication. They were efficient in diagnosing my car's issues as well as getting me the estimate for repairs. The repairs were done in a timely manner. More

by spiro_curis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Secor Subaru responded

We're happy to hear our team provided you with excellent service here at Secor Subaru! Thanks for your positive feedback and please don't hesitate to reach out if we can be of assistance again in the future!

April 06, 2024

Dealership Rating
Employee Rating

Service and tire repair went very smoothly. The waiting area was comfortable and timing for service was quick. Thank you More

by SHH99188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Pullen, Kaitlyn Gray

Apr 08, 2024

Secor Subaru responded

Hi! We're glad to know that your service visit went smoothly and you found our waiting area comfortable at Secor Subaru. We appreciate the feedback, thank you!

March 04, 2024

Dealership Rating
Employee Rating

Very professional without pressure Amazing deal on my trade and purchase price. Went out of there way to satisfy all of my needs More

by Robey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray

Mar 05, 2024

Secor Subaru responded

Hi Robey! It's great to know that you had such a positive experience at Secor Subaru. We always aim for professionalism and satisfaction in all our deals. Enjoy your ride!

1
...

Dealership Inventory (55 Vehicles)

new 2024 Subaru Crosstrek car, priced at $33,620
2024 Subaru Crosstrek
new
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2024 Subaru Forester car, priced at $36,978
2024 Subaru Forester
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
used 2021 Subaru Crosstrek car, priced at $24,998
2021 Subaru Crosstrek
used
Ice Silver Metallic exterior
CVT
All-wheel Drive
new 2024 Subaru Crosstrek car, priced at $33,079
2024 Subaru Crosstrek
new
Magnetite Gray Pearl exterior
CVT
All-wheel Drive
new 2024 Subaru Forester car, priced at $35,308
2024 Subaru Forester
new
Crystal Black Silica exterior
CVT
All-wheel Drive
used 2023 Honda Accord car, priced at $25,498
2023 Honda Accord
used
Platinum White Pearl exterior
CVT
Front-wheel Drive