Don Culley
Don Culley at Secor Subaru
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Don Culley

Parts Counter

Secor Subaru

501 Broad Street
New London, CT 06320

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4.2
5 Reviews

Dealership Experience

24 yrs, 2 mos

Industry Experience

24 yrs, 2 mos

4.2

5 Reviews

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5 Reviews of Don Culley

June 06, 2024

Dealership Rating
Employee Rating

Kyle and the dealership alwats are professional, willing to listen and answer questions as ybey discuss the plan for the car. He has an excellent rappor with the customers. More

by MARIA.MOULTHROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Secor Subaru responded

Maria, thank you for highlighting Kyle's professionalism and rapport with customers at Secor Subaru. We appreciate your feedback!

May 31, 2024

Dealership Rating
Employee Rating

Competent and trust worthy at all times // do an excellent job with never any surprises More

by JIM0752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Secor Subaru responded

Thank you for trusting our team for all of your automotive needs! -Secor Subaru

May 20, 2024

Dealership Rating
Employee Rating

Problem not solved. Was billed for a part that was not needed and not installed. More

by A_design
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 29, 2024

Secor Subaru responded

Hello, We appreciate you for taking the time to speak with us about this situation. We regret that special order parts are non-refundable and appreciate your understanding. We hope the temporary fix on your gate will get you through until the correct part arrives. Please don't hesitate to reach out if there are any concerns or questions before then. Thank you, Shawn Murray - Service Manager - smurray@secorauto.com

May 18, 2024

Dealership Rating
Employee Rating

Great dealership and great staff. Both David and Austin were very helpful and did not get frustrated in the slightest when we asked a million questions because this was mine and my hu More

by lyonskeighla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Secor Subaru responded

We're glad to know that our team at Secor Subaru was able to provide you with a positive car buying experience. It's important for us that all your questions are answered and you feel comfortable with your purchase. Thanks for choosing us!

October 28, 2022

Dealership Rating
Employee Rating

The Dealership was fast and efficient. Great customer service and knowledgeable mechanics. Gave me a rental car until mine car was finished. More

by Deeghan73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Eggert, Shawn Murray, Kayleigh Sweet-Trew, Sarah Connolly, Anastacia Rebell, Kyle Pullen , Joycelyn Mata, Kevin O'Donovan, Dan Smith, The person that sold us our car. Frank or free the desk around the partisan by the window. He was excellent, very caring person.

Oct 28, 2022

Secor Subaru responded

Thank you for the fantastic feedback! We appreciate you trusting the Secor Subaru team with your service needs and hope to see you again next time!

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