Kacie Kuchinskas
Kacie Kuchinskas at Toyota of Scranton
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Kacie Kuchinskas | Page 2

Service BDC

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.7
206 Reviews

Dealership Experience

5 yrs, 11 mos

4.7

206 Reviews

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206 Reviews of Kacie Kuchinskas

January 29, 2024

Dealership Rating
Employee Rating

Excellent dealership friendly people and nice clean building great customer care and great selection of vehicles Thankyou More

by TRAP01
Service Price Transparency
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Recommend Dealer
Yes
Jan 30, 2024

Toyota of Scranton responded

Dear TRAP01, Thank you for taking the time to share your positive experience with Toyota of Scranton! We are delighted to hear that you found our dealership to be excellent, with friendly people, a clean building, and great customer care. Our team works hard to provide a welcoming and customer-focused environment, and we are thrilled to know that it reflected in your experience. We take pride in maintaining a clean and inviting space for our customers. We are also pleased that you found our selection of vehicles to be great. It's our goal to offer a diverse range of high-quality vehicles to meet the needs and preferences of our valued customers. Thank you for choosing Toyota of Scranton, and we appreciate your kind words. If there's anything more we can assist you with or if you have any further feedback, please don't hesitate to reach out. Safe and happy driving! Best regards, The Toyota of Scranton Team

January 13, 2024

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Great dealership because it has great people. The staff is polite, courteous, and helpful. They get the job done without aggravation. They are quick, professional, and friendly. More

by JEFF
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Kevin Morrow , Andrew Weinberger

Jan 14, 2024

Toyota of Scranton responded

Hi Jeff, Thank you so much for taking the time to share your positive experience with Toyota of Scranton! We're thrilled to hear that our team's politeness, courtesy, and helpfulness made your visit great. Our goal is always to provide quick, professional, and friendly service without any hassle. We appreciate your kind words and look forward to serving you again in the future. If you have any further feedback or suggestions, feel free to reach out. Safe travels! Best regards, Toyota of Scranton

January 12, 2024

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Such an Amazing staff, Always professional and very efficient. Love getting my car serviced at Toyota Scranton! More

by Jerry James
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2024

Toyota of Scranton responded

JERRYJAMES, We're delighted to learn that you had a smooth and efficient experience at Toyota of Scranton. Our team works hard to streamline the car-buying process, and it's rewarding to know that it made a positive impact on your visit. Thank you for choosing us, and we hope to continue exceeding your expectations. Warm regards, Sales Team Toyota of Scranton

January 11, 2024

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I am so pleased with this dealership. Our family has bought 4 cars in the last two years. My latest experience was with Doug Stahl, he truly is a professional, totally knew what I was lo More

by MYADELFIO4
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl , MARY JO YANUSAUSKAS

Jan 11, 2024

Toyota of Scranton responded

Dear MYADELFIO4, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are pleased with Toyota of Scranton and that Doug Stahl provided you with such a professional and knowledgeable service. It's fantastic to know that he understood your needs and budget, working diligently to secure the best deal for you. We appreciate your loyalty to our dealership, having purchased 4 cars in the last two years, and it warms our hearts to hear that you love your new Hybrid Rav4. Also, thank you for choosing us for your vehicle service – we're delighted to consistently provide you with a great experience. If there's anything else we can do for you, please don't hesitate to reach out. Safe travels, and we look forward to serving you and your family again in the future! Best regards, Toyota of Scranton

January 03, 2024

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Toyota of Scranton has caring and attentive service persons who are consistently updating me with maintenance progress. More

by SHEPHERDISKING
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 03, 2024

Toyota of Scranton responded

Dear SHEPHERDISKING, Thank you so much for taking the time to share your experience with Toyota of Scranton! We're thrilled to hear that you've found our service team to be caring and attentive. It's our commitment to keep our customers informed and provide transparent updates on their vehicle's maintenance progress. We truly appreciate your positive feedback, and it motivates us to continue delivering top-notch service. If there's anything specific you think we could improve upon or any additional feedback you'd like to share, please don't hesitate to reach out. We value your business and look forward to serving you in the future. Safe travels, Service Team Toyota of Scranton

January 02, 2024

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Courteous and professional staff clean facility. Great selection of vehicles for chosing. Will return thank you More

by ROBERTGTOOMEY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti, Stephanie Jones, Alan Aimer, Kevin Morrow, David Grieco , Brendan Reilly, My sales rep 5 stars

Jan 02, 2024

Toyota of Scranton responded

Dear Robert G. Toomey, Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our staff to be courteous and professional, our facility clean, and our vehicle selection impressive. At Toyota of Scranton, customer satisfaction is our top priority, and we are thrilled to know that we met your expectations. We appreciate your kind words and your acknowledgment of our efforts to provide a great car-buying experience. We look forward to welcoming you back in the future, and if there's anything specific you enjoyed or any suggestions you may have for improvement, please feel free to share. Your feedback is invaluable to us. Once again, thank you for choosing Toyota of Scranton, and we can't wait to assist you with any automotive needs you may have in the future. Best regards, Guest Experience Team Toyota of Scranton

January 01, 2024

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Rep was wonderful and nice. The cost of repairs was outrageous and ridiculous. Could not afford More

by TUNKHANNOCK1
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Recommend Dealer
Yes
Jan 01, 2024

Toyota of Scranton responded

TUNKHANNOCK1, Thank you for taking the time to share your experience with us at Toyota of Scranton! We're thrilled to hear that our team provided you with exceptional customer service. Our goal is to make every visit enjoyable and stress-free. We appreciate your business and look forward to serving you again in the future. Warm regards, Service Team Toyota of Scranton

December 30, 2023

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Excellent customer service, knowledgeable service staff and courteous and helpful sales staff. Appreciate the emails with service specials. More

by CREATEDDEZIGNS
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Recommend Dealer
Yes
Dec 31, 2023

Toyota of Scranton responded

CREATEDDEZIGNS, It's fantastic to hear that you found our staff at Toyota of Scranton to be knowledgeable and friendly. We believe in creating a welcoming environment where customers feel comfortable and well-informed. Your positive feedback reinforces our commitment to providing top-notch service. We look forward to assisting you with any future automotive needs. Warm regards, The Service Team Toyota of Scranton

December 27, 2023

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Very clean service Bay Area. Professional staff. Really liked the free lunch and coffee. Will recommend to friends and family. More

by SILKYMARE14169
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 27, 2023

Toyota of Scranton responded

Dear SILKYMARE14169, Thank you for taking the time to share your positive experience at Toyota of Scranton! We're thrilled to hear that you found our service bay area very clean and our staff professional. Maintaining a clean and welcoming environment is a top priority for us, and we're delighted that it contributed to your positive experience. We're also pleased that you enjoyed our complimentary lunch and coffee. Providing a comfortable and convenient experience for our customers is important to us, and we're glad it made a positive impression on you. Thank you for recommending Toyota of Scranton to your friends and family. We truly appreciate your support, and we look forward to serving you and your loved ones in the future. If there's anything else we can do to enhance your experience or if you have any suggestions, please don't hesitate to let us know. We value your feedback. Thanks again for choosing Toyota of Scranton! Best regards, Service Team Toyota of Scranton

December 23, 2023

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Toyota of Scranton remains an excellent, trustworthy location to come to for maintaining my Corolla, including the respectful, cordial environment and very comfortable and relaxing waiting room. More

by David-CM
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 27, 2023

Toyota of Scranton responded

Dear David-CM, Thank you so much for sharing your positive experience with Toyota of Scranton! We appreciate your trust in us for maintaining your Corolla and are delighted to hear that you find our location to be excellent and trustworthy. Our team is dedicated to providing a respectful and cordial environment for all our customers, and we're pleased that it has contributed to your satisfaction. It's great to know that you find our waiting room comfortable and relaxing – we strive to make your service experience as pleasant as possible. Your feedback is valuable to us, and we look forward to continuing to meet and exceed your expectations in the future. If there's anything specific you appreciate about our services or if there are areas where we can further enhance your experience, please feel free to let us know. Thank you for choosing Toyota of Scranton, and we appreciate your ongoing support. Regards, Service Team Toyota of Scranton

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