I was very happy with my experience at Toyota of
Scranton. After my last attempt at another dealer was terrible, I was timid about the process. Yet, at Toyota of Scranton, my salesman, along with me
Scranton. After my last attempt at another dealer was terrible, I was timid about the process. Yet, at Toyota of Scranton, my salesman, along with members of the finance team, stayed after hours for me and worked out all the details to get me into the truck I had my eyes on for a year, the 24 Tacoma. If you are new to car buying/leasing or had poor service elsewhere, I would highly recommend this dealer for the best outcome. I can't thank them enough for their time, patience, and respect. I love my new truck and look forward to working with them in the future!
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by Ronnie
Verified Customer
Verified Customer
Excellent service to your preferred customers.
It’s a pleasure dealing with Toyota and company
It’s a pleasure dealing with Toyota and company
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by PAULIACAVAZZI
Verified Customer
Verified Customer
May 03, 2024 -
Toyota of Scranton responded
Dear PAULIACAVAZZI,
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you received excellent service during your visit to Toyota of Scranton. Providing exceptional service to all our customers, especially our preferred ones, is our top priority, and we're glad to know that we hit the mark for you.
We truly appreciate your kind words and your continued trust in our dealership. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Sales Team
Toyota of Scranton
Work was done to my satisfaction and within reasonable
time. Pricing was very fair. Treated as a valued customer.
time. Pricing was very fair. Treated as a valued customer.
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by STORM20258
Verified Customer
Verified Customer
Service Price Transparency
May 03, 2024 -
Toyota of Scranton responded
Dear STORM20258,
Thank you for sharing your experience with us! We're delighted to hear that the work done on your vehicle met your satisfaction and was completed within a reasonable timeframe. Ensuring our customers are happy with the service they receive is always our priority.
We strive to provide fair pricing and value to all our customers, and we're pleased to know that you found our pricing to be very fair. Treating our customers as valued members of the Toyota of Scranton family is something we take pride in, and we're grateful for the opportunity to serve you.
If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!
Best regards,
Service Team
Toyota of Scranton
Very pleased with the sales process and consideration for
us that everyone showed. The car was just wat we were looking for and things we're handled very well.
us that everyone showed. The car was just wat we were looking for and things we're handled very well.
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by FEDERALLOCK
Verified Customer
Verified Customer
Apr 30, 2024 -
Toyota of Scranton responded
FEDERALLOCK,
We're thrilled to hear about your positive experience with us! Thank you for taking the time to share your feedback. Providing excellent service and ensuring our customers find the perfect vehicle is always our top priority.
It's wonderful to hear that our team provided you with the consideration and assistance you needed throughout the sales process. We're delighted that you found the car you were looking for and that everything was handled to your satisfaction.
If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to help, and we appreciate your trust in us. Congratulations on your new car, and thank you for choosing us
Warm regards,
Sales Team
Toyota of Scranton
Everything was amazing!
Great people, great service, great vehicle! I would tell everyone I know to go to Toyota Scranton.
Great people, great service, great vehicle! I would tell everyone I know to go to Toyota Scranton.
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by STEPHEN SELIGA
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2024 -
Toyota of Scranton responded
Hello Stephen Seliga,
Thank you so much for your fantastic review! We're thrilled to hear that you had an amazing experience with us at Toyota of Scranton. Our team works hard to provide exceptional service, and it's always rewarding to know that our efforts are appreciated.
We're delighted that you're pleased with your new vehicle and that you found our staff to be great to work with. Your recommendation means a lot to us, and we look forward to serving you, your friends, and family in the future.
Thanks again for choosing Toyota of Scranton. Drive safely and enjoy your new ride!
Warm regards,
The Toyota of Scranton Team
Great saleswoman!
Entire purchase experience was enjoyable! Very satisfied with vehicle price, warranty provided by Scranton Toyota, and trade-in value. Will definitel
Entire purchase experience was enjoyable! Very satisfied with vehicle price, warranty provided by Scranton Toyota, and trade-in value. Will definitely return to Scranton Toyota for future vehicle purchases as well as recommend Scranton Toyota to others.
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by Michelle
Verified Customer
Verified Customer
Apr 15, 2024 -
Toyota of Scranton responded
Dear Michelle,
Thank you so much for your kind words and for choosing Toyota of Scranton for your vehicle purchase! We're thrilled to hear that you had an enjoyable experience with us and that you're satisfied with the vehicle price, warranty, and trade-in value.
We truly appreciate your trust and loyalty. It's wonderful to know that you'll be returning to us for future vehicle purchases and that you'll recommend Toyota of Scranton to others.
Please don't hesitate to reach out if you need anything in the future. We look forward to serving you again!
Warm regards,
Sales Team
Toyota of Scranton
Fast, friendly service.
The salesman and sales manager were very knowledgeable. I was given a fair value for my trade and the whole experience enjoyable. This was the second
The salesman and sales manager were very knowledgeable. I was given a fair value for my trade and the whole experience enjoyable. This was the second vehicle I purchased from Scranton Toyota
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by PLAVELLE1
Verified Customer
Verified Customer
Apr 15, 2024 -
Toyota of Scranton responded
Dear PLAVELLE1,
Thank you for taking the time to leave us a review! We're thrilled to hear that you had a fast, friendly, and enjoyable experience with us at Toyota of Scranton.
It's great to know that our salesman and sales manager were able to provide you with knowledgeable assistance. We're pleased that you received a fair value for your trade-in as well.
We're honored that this was your second vehicle purchase with us. Your continued trust and loyalty mean a lot to us!
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again for your next vehicle purchase or service needs.
Warm regards,
The Toyota of Scranton Team
excellent experience with Jeff.
didn't have a car so he picked me up in the Nissan Sentra that i bought. he even wished me a happy birthday.
highly recommended.
didn't have a car so he picked me up in the Nissan Sentra that i bought. he even wished me a happy birthday.
highly recommended.
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by SPIDER226E
Verified Customer
Verified Customer
Apr 11, 2024 -
Toyota of Scranton responded
Dear SPIDER226E,
Thank you for taking the time to share your experience with us! We're delighted to hear that Jeff provided you with excellent service and went above and beyond to ensure your satisfaction. It's wonderful to know that he made your car-buying experience memorable by personally assisting you and even extending birthday wishes. Your recommendation means a lot to us, and we appreciate your trust in Toyota of Scranton. We look forward to serving you again in the future.
Best regards,
Sales Team
Toyota of Scranton
Had a great experience!
!! Everyone was super helpful and the whole experience was very relaxed!
!! Everyone was super helpful and the whole experience was very relaxed!
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by horstj
Verified Customer
Verified Customer
Apr 07, 2024 -
Toyota of Scranton responded
Dear Horstj,
Thank you so much for taking the time to share your positive experience at Toyota of Scranton! We're thrilled to hear that you had a great time with us and that our team was able to assist you in a relaxed atmosphere. We pride ourselves on providing excellent customer service, and it's always wonderful to receive feedback like yours. If you ever need anything in the future, don't hesitate to reach out. We look forward to serving you again!
Best regards,
Sales Team
Toyota of Scranton
My sales rep was amazing and patient!
The guys did everything to get me out of there with keys in hand. 10 out of 10 would recommend
The guys did everything to get me out of there with keys in hand. 10 out of 10 would recommend
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by ALLYMARIEE143
Verified Customer
Verified Customer
Apr 07, 2024 -
Toyota of Scranton responded
Dear ALLYMARIEE143,
Thank you for sharing your positive experience with us! We're thrilled to hear that your sales representative provided amazing and patient service, and that our team went above and beyond to ensure you left with keys in hand. Your recommendation means the world to us! If you ever need anything else or have any questions, don't hesitate to reach out. We appreciate your support and look forward to assisting you in the future at Toyota of Scranton!
Best regards,
Toyota of Scranton Management Team