Juan Vasquez

The team at Big Star are very professional, kind, and knowledgeable about every detail of the car buying process. 11/10 recommend. knowledgeable about every detail of the car buying process. 11/10 recommend. More

by ciera.gray2880 Verified Customer Verified Customer

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Why aren’t customers greeted when they walk in the door? The people working there on both sides act like they don’t see you. The people working there on both sides act like they don’t see you. More

by ELIZABETHGALE46 Verified Customer Verified Customer

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They will force you to sign and tell you that you will owe less and then the finance people will make you sign fast to not ask questions owe less and then the finance people will make you sign fast to not ask questions More

by Frank Verified Customer Verified Customer

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Avoid the headache. My 2021 Cadillac was in the service department less than a week after having it due to recurrent issues, primarily with it dying unexpectedly. Despit My 2021 Cadillac was in the service department less than a week after having it due to recurrent issues, primarily with it dying unexpectedly. Despite my efforts to resolve this matter, including multiple attempts to reach out to Sam Caldwell, I have yet to receive a callback. However, I did finally get in touch with Brett. Unfortunately, I was told that they couldn’t accommodate a loaner vehicle while ours is in the shop. I am now looking at taking it to a dealership I trust more to have the repairs done. My wife dropped the vehicle off but was later told they cant recreate the issue. Being left without a vehicle I desperately need has been quite challenging, and the lack of communication and support from the team at Big Star Hyundai has only added to the frustration. More

by bluegamer88 Verified Customer Verified Customer

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He was very nice. The team all helped out when answering questions. Good job guys The team all helped out when answering questions. Good job guys More

by ronyelddaniels Verified Customer Verified Customer

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Shady dealership gave my car back with 2 miles when it had a full tank had a full tank More

by k.r.nixon3 Verified Customer Verified Customer

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Great customer service, they kept up communication with me and kept me updated on my car. Very efficient me and kept me updated on my car. Very efficient More

by JENNIFER.FLORES2016 Verified Customer Verified Customer

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Did a great job with aranging the warrenty work I needed. Provided me with "loaner" and when it looked like the parts were going to take a long time they allowed me to get may car back until the parts arrive Provided me with "loaner" and when it looked like the parts were going to take a long time they allowed me to get may car back until the parts arrive (needed part did not affect the drivablity). Parts arrived much sooner then expected. Took the car back and it was ready before noon. More

by erniesiefert Verified Customer Verified Customer

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They are very nice Clean place good custer service and every helpful there no other place I would go every helpful there no other place I would go More

by reginavasquez69 Verified Customer Verified Customer

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The employees were all very welcoming and attending to my concerns. I really enjoyed the service provided highly recommended! concerns. I really enjoyed the service provided highly recommended! More

by DELANIE485 Verified Customer Verified Customer

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