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12 Reviews of Sam Caldwell
May 20, 2024
Avoid the headache. My 2021 Cadillac was in the service department less than a week after having it due to recurrent issues, primarily with it dying unexpectedly. Despit My 2021 Cadillac was in the service department less than a week after having it due to recurrent issues, primarily with it dying unexpectedly. Despite my efforts to resolve this matter, including multiple attempts to reach out to Sam Caldwell, I have yet to receive a callback. However, I did finally get in touch with Brett. Unfortunately, I was told that they couldn’t accommodate a loaner vehicle while ours is in the shop. I am now looking at taking it to a dealership I trust more to have the repairs done. My wife dropped the vehicle off but was later told they cant recreate the issue. Being left without a vehicle I desperately need has been quite challenging, and the lack of communication and support from the team at Big Star Hyundai has only added to the frustration. More
by bluegamer88
Verified CustomerOther Employees Tagged: Juan Vasquez , Brett Muller
Helpful 
March 02, 2024
I love their dealership they get you in they get you options. They tell you off top which you’re eligible for. They don’t try to put you in anything they they try to put you in something that you want. options. They tell you off top which you’re eligible for. They don’t try to put you in anything they they try to put you in something that you want. Best customer service. More
by alexiusbolding0823
Other Employees Tagged: Hector Briseno, Valor Ojeda, Nick Hernandez, Arnaldo Perez, Marcos Rodriguez , Alex Jones, James Teng, Bridget Gutierrez , zzPaul zzHewitt
January 28, 2024
Worst experience ever, was a total scam. Internet price was used to get you into dealership. After they get you there, they try every tactic to get you to buy the vehicle. They should just m Internet price was used to get you into dealership. After they get you there, they try every tactic to get you to buy the vehicle. They should just mark up the car to what they want to sell it at, and then go from there. Drove 3 hours for nothing. Wasted day for nothing!! More
by gponcho11
Other Employees Tagged: na
December 31, 2023
The atención was great and service as well . I will recomend this institution to all my friends and family I will recomend this institution to all my friends and family More
by paul.pagan2010
Other Employees Tagged: Maria Cauich, Sean Opersteny, Hector Briseno, Celcilia Garcia, Jesus Campos, Brentley Chavez, Eric Chairis, Bridget Gutierrez , zzValerie zzPaniagua
December 15, 2023
Just to start out saying that the salesman that I was blessed with was truly a great guy. Everyone was friendly. I just love this dealership. blessed with was truly a great guy. Everyone was friendly. I just love this dealership. More
by tramaine.tyler2018.tt
Other Employees Tagged: Mo Shurafa, Maria Cauich, Hector Briseno, Nick Hernandez, Celcilia Garcia, Jesus Campos, Brentley Chavez, Eric Chairis, Bridget Gutierrez
December 14, 2023
Sam did a great job helping us. He was patient and understanding to our situation and I could tell he really wanted to help us. I plan to buy from him again. He was patient and understanding to our situation and I could tell he really wanted to help us. I plan to buy from him again. More
by will.collins25
November 09, 2023
Nice new facility with a plentiful helpful an accommodating staff. Valerie and Nick were patient and informative as they steered me into the most beneficial and intelligent decision to make. We a accommodating staff. Valerie and Nick were patient and informative as they steered me into the most beneficial and intelligent decision to make. We are very happy with the experience. More
by durodynebrian
Other Employees Tagged: Nick Hernandez, Alex Jones , zzValerie zzPaniagua
October 30, 2023
Staff was very friendly and approachable. They made the entire negotiation process go by very quickly. They made the entire negotiation process go by very quickly. More
by rownakrahman
Other Employees Tagged: Brandon Sandoval, James Teng
October 29, 2023
Staff was very friendly and easy to make a deal with. Would recommend buying from here. Would recommend buying from here. More
by pjrey12
Other Employees Tagged: Mo Shurafa
September 13, 2023
Trying to reach your dealership last 5 days for my buyers copy but no one pick up the phone copy but no one pick up the phone More
by FAHADMAHBUB11
Other Employees Tagged: Maria Cauich, Hector Briseno, Nick Hernandez, Celcilia Garcia, Jesus Campos, Alex Jones, Brentley Chavez, Eric Chairis , zzRodrigo zzBeltran
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