Adrian Chapa
Adrian Chapa at Big Star Hyundai
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Adrian Chapa

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.7
55 Reviews
4.7

55 Reviews

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55 Reviews of Adrian Chapa

May 18, 2024

Dealership Rating
Employee Rating

My vehicle has been there since May 9, 2024. Customer service is awful. I haven't received any calls as far as the status of my vehicle. I have no idea what's going on because no one will return More

by broadwaycare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kohl Young, Steffy Hernandez

May 18, 2024

Dealership Rating
Employee Rating

Shady dealership gave my car back with 2 miles when it had a full tank More

by k.r.nixon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 01, 2024

Dealership Rating
Employee Rating

I always love coming to this dealership. This dealership is one of the great dealership I have ever been. More

by Krutarth Trivedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

April 28, 2024

Dealership Rating
Employee Rating

I guess you could say we like this place: We just bought ANOTHER Hyundai from them...our fourth one! The sales process has been streamlined. We were impressed. Mo did a great job helping us out, as u More

by kittybock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Shurafa, Arnaldo Perez

Apr 29, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

April 27, 2024

Dealership Rating
Employee Rating

The employees were all very welcoming and attending to my concerns. I really enjoyed the service provided highly recommended! More

by DELANIE485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

April 04, 2024

Dealership Rating
Employee Rating

Great service from the moment I pulled up til the moment they were complete with my service! More

by Lisa david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 29, 2024

Dealership Rating
Employee Rating

Despite some minor issues which required me to return to the dealership after I left, the service was wonderful and staff were kind, and almost every issue was fixed on the first try. More

by TBH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 28, 2024

Dealership Rating
Employee Rating

Couldn’t ask for a better salesman. He was polite and answered all the questions we had. Definitely recommend him for anything and everything. More

by kaceymccoy330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Opersteny

Mar 29, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

March 28, 2024

Dealership Rating
Employee Rating

Definitely giving luxury! !! The girl who was taking care of me was very nice and smart you can tell she knows what she is doing! Made me feel very welcomed! I love it here!!!! More

by chrissyross97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

March 24, 2024

Dealership Rating
Employee Rating

Smooth and easy deal. Great salesman that was easy to work with and easy to have conversations with. More

by kaceymccoy330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson , zzGabriel zzCruz

Mar 25, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

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