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Joshua Fernandez

Overview Reviews (65) Inventory (349)

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Joshua Fernandez

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Joshua Fernandez | Page 4

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.4

65 Reviews

Overview Reviews (65) Inventory (349)

4.4

65 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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65 Reviews of Joshua Fernandez

May 07, 2024

Dealership Rating

Employee Rating

Very customer friendly very good explain they washed my car when the service was done car when the service was done More

by nascarjs6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mathew Westberg

Helpful 0

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May 07, 2024 -

Greenway Kia East responded

Thank you for your confidence in Greenway Kia East Service. We are grateful to have you as a customer!

May 05, 2024

Dealership Rating

Employee Rating

Joshua excelente persona siempre dando el mejor trato a los clientes y muy atento a todo lo que se le ofresca los clientes y muy atento a todo lo que se le ofresca More

by ysinell

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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May 06, 2024 -

Greenway Kia East responded

Ysinell, gracias por sus palabras amables sobre Joshua y nuestro equipo en Greenway Kia East. Nos alegra saber que tuvo una experiencia positiva de servicio con nosotros!

May 04, 2024

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Employee Rating

Excelente atención al cliente…mi visita al dealer fue por un recall en mi Kia Río 2013 y termine haciendo un Léase con luigui Nicoloso…. Excelente trato un recall en mi Kia Río 2013 y termine haciendo un Léase con luigui Nicoloso…. Excelente trato More

by Veronicaperich

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luigui Nicoloso

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May 06, 2024 -

Greenway Kia East responded

Gracias por compartir su experiencia con nosotros en Greenway Kia East, Veronica. Nos alegra saber que Luigui le ayudó a hacer un lease después de venir para el servicio de su vehículo. Disfrute de su nuevo carro!

May 04, 2024

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This car is the worst car I have ever bought and I’m 45. I bought it cash 2024. First day taking her home transmission broke. Would not replace car. Then AC leaking through the carpet. Still not fix I h I bought it cash 2024. First day taking her home transmission broke. Would not replace car. Then AC leaking through the carpet. Still not fix I have a pool of water still coming up. More

by rriverab45

Verified Customer

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Workmanship

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Recommend Dealer

Helpful 0

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May 16, 2024 -

Greenway Kia East responded

I'm really sorry to read about your experience. This is not the kind of quality we want our customers to associate with us. We understand how frustrating this must be and would like an opportunity to make things right for you regarding these issues with your car. Please reach out at a time that's convenient for you so we can discuss further. Thanks, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 01, 2024

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Employee Rating

Good service take faster rapid devices friend place excellent Communication I recommend a friend 5,star excellent Communication I recommend a friend 5,star More

by BLENDARTURNO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gina Carpio, Simon Dib, Carlos Alejo, Shelby Bishop, Mathew Westberg, Fiyin Adeyeye, Hector Rodriguez

Helpful 0

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May 01, 2024 -

Greenway Kia East responded

We're delighted to know you had a 5-star experience at Greenway Kia East! Your recommendation means the world to us. Thanks for your support and we look forward to serving you again in the future!

April 28, 2024

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Employee Rating

Josh was extremely thorough and helpful. He provided all of the information I needed and took care of me and my vehicle. It was very easy and carefree in a timely manner. He provided all of the information I needed and took care of me and my vehicle. It was very easy and carefree in a timely manner. More

by Sarah kaercher

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Rodriguez, Joseph Mnassa, Jairo Paez, Ayoub Lazaar, Hicham Belharsa, Jeffry Moukarzel, Fiyin Adeyeye , Jovan Jones, Pedro Santiago

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Apr 29, 2024 -

Greenway Kia East responded

Sarah, we're glad to know that Josh was able to provide you with a thorough and easy experience at Greenway Kia East. We appreciate your feedback!

April 27, 2024

Dealership Rating

Employee Rating

Service was great. Rep was awesome. He was able to accommodate my time constraint. Highly recommend Rep & dealership. Rep was awesome. He was able to accommodate my time constraint. Highly recommend Rep & dealership. More

by S.BARTOLO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 29, 2024 -

Greenway Kia East responded

We're glad to know you had a great experience with our team at Greenway Kia East! It's fantastic that we could accommodate your time constraints. Thanks for recommending us, and we look forward to serving you again in the future!

April 27, 2024

Dealership Rating

Employee Rating

josh offered exceptional service and rectified my needing to return the next day for an issue fast and proficiently to return the next day for an issue fast and proficiently More

by chericaban57

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 29, 2024 -

Greenway Kia East responded

We're glad to know that Josh was able to provide you with exceptional service and quickly resolve your issue at Greenway Kia East. Thanks for sharing your experience!

April 26, 2024

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Employee Rating

Great service! Very friendly people, easy to talk and helpful. 100000 miles warranty is the best warranty. Very friendly people, easy to talk and helpful. 100000 miles warranty is the best warranty. More

by MARISSA7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gina Carpio, Carlos Alejo, Shelby Bishop, Mathew Westberg, Fiyin Adeyeye, Hector Rodriguez

Helpful 0

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Apr 29, 2024 -

Greenway Kia East responded

Marissa, we're delighted to know you found our service great and team-friendly at Greenway Kia East. Thank you for the review!

April 25, 2024

Dealership Rating

Employee Rating

Happy with the service I received my consultant always kept me in the loop on what was going on Kia top notch company kept me in the loop on what was going on Kia top notch company More

by sabatfreddy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gina Carpio, Carlos Alejo, Shelby Bishop, Mathew Westberg, Fiyin Adeyeye, Hector Rodriguez , Jeremiah Millet

Helpful 0

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Apr 26, 2024 -

Greenway Kia East responded

Freddy, we're glad to know you had a positive experience with our team at Greenway Kia East. Keeping customers informed is important to us! Thanks for the review and your support.

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