Jordan Farmer
Jordan Farmer at Crest Volvo Cars

Jordan Farmer | Page 6

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
290 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

22 yrs, 5 mos

Languages Spoken

English English

4.9

290 Reviews

Write a Review

290 Reviews of Jordan Farmer

January 06, 2026

Dealership Rating
Employee Rating

Great sales experience with Ricardo, and I love the car! Service, so far, so good. More

by SUSANY
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Crest Volvo Cars responded

We are thrilled to hear about your wonderful sales experience and that you're loving your new vehicle! It's fantastic to know that our team provided you with excellent service during your purchase. We're also pleased that your service experience has been positive so far. Thank you for choosing Crest Volvo Cars, and we look forward to continuing to provide you with outstanding service for years to come.

January 04, 2026

Dealership Rating
Employee Rating

Jordan is always prepared and has a good handle on what the costs will be. He alerts you to any problems that arise More

by BILLHOWARDWACO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Crest Volvo Cars responded

We are elated to hear about your positive experience with our service team. Having a team member who comes well-prepared and provides clear cost estimates makes such a difference in building trust with our customers. We're particularly pleased that you found the communication about any unexpected issues to be timely and transparent. Your feedback reinforces our commitment to delivering knowledgeable service and honest communication throughout every visit. Thank you for taking the time to share your experience.

January 03, 2026

Dealership Rating
Employee Rating

Jordan Farmer is the best service advisor I’ve had. Always friendly and communicates well about any issues. Never been disappointed yet! More

by Villard.randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Caplin

Jan 06, 2026

Crest Volvo Cars responded

Thank you for your review! We're delighted to hear about your consistently positive experiences with our service team. Having a service advisor who maintains excellent communication and friendliness makes all the difference in creating a trustworthy relationship. It's wonderful that you've never experienced disappointment and that you feel well-informed about any vehicle concerns. Your feedback highlights exactly the kind of reliable and personable service we strive to provide every customer at Crest Volvo Cars. We truly appreciate you taking the time to share your experience!

December 29, 2025

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Employee Rating

Everyone is attentive and helpful. Glad your automated process for reminders, updates, etc is on point too. More

by CKOSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Crest Volvo Cars responded

Thank you for sharing your positive experience! We're delighted to hear that our staff provided attentive and helpful service, and that our automated reminder systems are working effectively. Your feedback reinforces our commitment to exceptional customer care.

December 19, 2025

Dealership Rating
Employee Rating

Jordan Farmer is an exceptional service advisor and makes every experience has been top notch. He is excellent at communication and makes the process as hassle-free as possible. They are so accommodating wit More

by ladyinred
Recommend Dealer
Yes
Dec 24, 2025

Crest Volvo Cars responded

Thank you for your wonderful review! We're thrilled that Jordan provided exceptional service and communication. We're glad our loaner program and call center team met your expectations. We appreciate your recommendation of Crest Volvo service!

December 18, 2025

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Employee Rating

Everyone was great. They took care of everything. Nice and smooth process. The staff was very friendly and helpful. More

by JOANNERIOPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fabian?

Dec 24, 2025

Crest Volvo Cars responded

We are pleased to hear about your wonderful experience with our team. Your feedback about the smooth process and friendly, helpful staff truly means a lot to us. We take pride in ensuring every detail is handled with care, and knowing that we succeeded in making your visit seamless is incredibly rewarding. Thank you for choosing Crest Volvo Cars and for taking the time to share your positive experience.

December 15, 2025

Dealership Rating
Employee Rating

Jordan is thorough and clear with his explanation of services being completed. He kept me informed of timelines for completion. 10/10 in customer service! Tina was helpful when I needed to move into a More

by MJMULLIGAN210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Crest Volvo Cars responded

Thanks for your great review! We are glad Jordan was able to provide you with clear information and that Tina could help you find a loaner car.

December 15, 2025

Dealership Rating
Employee Rating

Crest has been my go to dealership for many years now. Jordan takes great care of me every time I take my car in for service! More

by Hodges.Emily.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2025

Crest Volvo Cars responded

We are delighted to hear that you have chosen us as your trusted dealership for many years. Your loyalty means everything to us, and we truly value the relationship we have built with you over time. It's wonderful to know that Jordan consistently provides you with exceptional service during your visits. We take great pride in having team members who genuinely care about ensuring every customer receives outstanding attention and support. Thank you for taking the time to share your positive experience - it helps us continue to deliver the quality service you deserve.

December 12, 2025

Dealership Rating
Employee Rating

Very professional always answers emails and always calls back pleasure to deal with can’t wait for my next service More

by Skboex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Crest Volvo Cars responded

We are elated to hear about your wonderful experience with our team. Your feedback about our responsiveness to emails and phone calls means so much to us. It's fantastic to know that you find working with us to be such a positive experience. We truly appreciate customers like you and look forward to providing the same excellent service during your upcoming visit.

December 01, 2025

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Employee Rating

Crest had always been great to work with. Service and car sales has been a pleasure to work with. More

by Mightymizzou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Crest Volvo Cars responded

We sincerely value your continued trust in our team. It means so much to hear that working with us has consistently been a positive experience for you. We're delighted that both our service department and sales team have made your interactions enjoyable and seamless. Your loyalty and confidence in Crest Volvo Cars truly motivate us to maintain the high standards you've come to expect. Thank you for taking the time to share your experience.

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