John Benitez
John Benitez at Dirito Brothers Walnut Creek Volkswagen
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John Benitez

Volkswagen Specialist

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.9
163 Reviews

Industry Experience

14 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.9

163 Reviews

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163 Reviews of John Benitez

May 03, 2024

Dealership Rating
Employee Rating

Very happy with our purchase! This is the second car we have bought from John at Dirito Brothers. More

by MICKEORM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

May 02, 2024

Dealership Rating
Employee Rating

It was fun to be there and to see everyone very profesional at The Diritos. More

by MWARDZUNIGA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Augusto”Gus The Bus” Davila

April 28, 2024

Dealership Rating
Employee Rating

John was great. I really enjoyed him, however, Sterling, was not so great and did not make this a very smooth transaction. Complaining about a 3% fee when customer w More

by MAZ2FRESH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Daniels

April 25, 2024

Dealership Rating
Employee Rating

Great awesome service ! Nice group of people John, Gus Ed Miller I’m so happy I bought from these guys I will be referring everyone I know when looking for a car. More

by TORI_ANN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Augusto”Gus The Bus” Davila , Ed Miller

Apr 30, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad that our team at Dirito Brothers Walnut Creek Volkswagen could assist in finding the right vehicle. Thank you for choosing us and referring others to our dealership.

April 21, 2024

Dealership Rating
Employee Rating

The entire staff at Dirito Brothers Walnut Creek are fabulous at customer service and car repair. They are efficient and all questions are answered. When they say your car will be ready at a specific More

by LINNAA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you had a smooth experience with customer service and car repair at Dirito Brothers Walnut Creek Volkswagen. Appreciation for our efficiency and the state of our customer area keeps us motivated. We value your gratitude and support, thank you.

March 28, 2024

Dealership Rating
Employee Rating

After diving for 6 hours with a confirmed price that was negotiated before arriving we waited more than 3 hours before we saw the finance person. This was a cash deal. She seemed annoyed that it was a cash More

by FORARTSAKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 02, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Your satisfaction means a lot to us here at Dirito Brothers Walnut Creek Volkswagen and I would like the chance to speak with you about the car-buying experience you had with our Sales Team while purchasing your vehicle. Feedback is always important to us, as we are always looking for ways to improve. If you could, please reach out to me at your earliest convenience to further discuss this matter. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

March 02, 2024

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Employee Rating

Today is March 1, 2024 Dorito Brothers Sold us a vehicle on 2/14/2024 that was parked in the show room with a broken backup camera. The person who drove the vehicle out of the showroom must have put the ve More

by bmrphillip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Erin Scordelis Scripillit

February 07, 2024

Dealership Rating
Employee Rating

Kevin in-service thing has been our service advisor for years. We have followed your service team from Concord, Lithia, the old location on N. Main St. to where you are today. When you get good service and More

by STONEROG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for staying loyal to Dirito Brothers Walnut Creek Volkswagen and our steadfast team, particularly in the service department. We're committed to providing solid vehicles and excellent service that promote happy motoring indeed! Your continued trust means a lot to us.

January 23, 2024

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Employee Rating

Information is open and transparent; Transaction is integrity and fair; Products and services are market competitive. More

by SOFIAESE777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Tziolis

Jan 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate you noting the transparency and fairness at Dirito Brothers Walnut Creek Volkswagen. We are glad you found our products and services competitive. Thank you for your review!

January 22, 2024

Dealership Rating
Employee Rating

It was great working with John Benitez! He knew the battle like it was his own car and was very pleasant to work with. More

by MM
Recommend Dealer
Yes
Jan 26, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Hello. Thank you for sharing your 5-star feedback. It's pleasing to know our team was great to work with and provided you with excellent customer care. We value your business here at Dirito Brothers Walnut Creek Volkswagen.

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