mike raff
mike raff at Dirito Brothers Walnut Creek Volkswagen
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mike raff

product specialist

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.8
21 Reviews
4.8

21 Reviews

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21 Reviews of mike raff

April 30, 2024

Dealership Rating
Employee Rating

Everyone at Dirito was very nice and friendly. Mike Raff was amazing. He listened to our needs and didn't pressure us into anything. He made us feel very comfortable. His customer service was exce More

by ACARAGAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Scordelis Scripillit

May 03, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about our team's accommodating approach at Dirito Brothers Walnut Creek Volkswagen. We're especially glad to hear that you felt at ease with our no-pressure approach and specialized financial assistance. Thank you for the 5-star review!

April 21, 2024

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The entire staff at Dirito Brothers Walnut Creek are fabulous at customer service and car repair. They are efficient and all questions are answered. When they say your car will be ready at a specific More

by LINNAA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you had a smooth experience with customer service and car repair at Dirito Brothers Walnut Creek Volkswagen. Appreciation for our efficiency and the state of our customer area keeps us motivated. We value your gratitude and support, thank you.

April 17, 2024

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Seamless buying process with a friendly attitude. Very honest and truthful staff that help you make the right decision More

by SEBSAGASTI
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Erin Scordelis Scripillit

Apr 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for acknowledging our honest team and streamlined buying process at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback.

April 16, 2024

Dealership Rating
Employee Rating

It was a pleasure working with Mike. He is amazing, very friendly and genuine. I never felt better about leasing a car. More

by NIUSCUTZA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Scordelis Scripillit

Apr 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you had a positive experience with our team during your car-leasing process. Dirito Brothers Walnut Creek Volkswagen wants every customer to feel comfortable and content in their decisions. Thank you for the 5-star rating!

April 09, 2024

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Employee Rating

Mike was great. I appreciate his eye for detail and helpfulness in getting me in a car that I love. I appreciate his time going over the car, along with all of the f More

by SLDAVENPORT515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Scordelis Scripillit

Apr 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We value your positive review about your experience with our team at Dirito Brothers Walnut Creek Volkswagen. We are glad to hear you love your new car and found all the model details useful. Thank you for choosing us.

April 08, 2024

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Employee Rating

Super Happy! Mike was great and honest and so easy to work with. One of the easiest car buying experiences I have ever had. Would recommend this dealership to a More

by JESSIKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for leaving our team this amazing five-star rating, Jessika. We are so happy to read that you had such an easy-going car-buying experience with our honest Sales Team. Your recommendation is greatly appreciated. Let us know if you need any assistance in the future. Have a great day from everyone here at Dirito Brothers Walnut Creek Volkswagen.

April 04, 2024

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They didnt perform all on the recommended service. I have a defective moonroof but they didnt even open it to check or recommend a fix. I have a detached splash guard that they didnt even notice. Rece More

by ronaldvictoriano
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Apr 08, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Your feedback is important to us here at Dirito Brothers Walnut Creek Volkswagen. I would appreciate the chance to speak with you about your experience with our Service Team regarding the recommended services performed on your vehicle. Could you please reach out to me directly with your preferred method of contact so we can discuss this? Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

March 29, 2024

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Clean modern dealership with convenient location. Comfortable waiting area. Friendly and helpful service advisors and staff. Available wi-fi. Excellent service technicians that get the job done right More

by Russ65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad the atmosphere, service advisors, staff, and Wi-Fi at Dirito Brothers Walnut Creek Volkswagen meet your expectations. It speaks volumes to hear you've trusted the quality of our service technicians for over 20 years. We value your consistent support for our dealership greatly, thank you.

March 21, 2024

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Employee Rating

I had a very good experience at the VW dealership. They made my family and I feel very welcomed. Mike and the VW staff were extremely helpful and catered to our every need. More

by WIFEYALAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear about your positive experience at Dirito Brothers Walnut Creek Volkswagen. It's fulfilling knowing our team was able to create a welcoming environment and provide the needed help. We appreciate your review.

February 19, 2024

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Employee Rating

The Transaction: Simple. Flawless. Quick. Easy. Boom! Salesman Mike: Attentive listener. Personable. Kind. Helpful. Respectful. More

by tms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear your transaction was straightforward and quick at Dirito Brothers Walnut Creek Volkswagen. Your kind words about our team's attentiveness and respect are appreciated.

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