I specialize in a superior new car buying experience, i’ve been with Toyota for 5 years and I can bring peace of mind to your buying experience with my product knowledge and steamlined and experience I will bring peace of mind to your buying process.
Read moreDealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 10 mos
236 Reviews
Write a Review236 Reviews of Joe Mercado Jr
December 27, 2023
Brian B was great to deal with and an excellent salesperson. My wife and I have leased several times from Toyota of Scranton, this was my first purchase of a used vehicle. I love Toyota of Scranton salesperson. My wife and I have leased several times from Toyota of Scranton, this was my first purchase of a used vehicle. I love Toyota of Scranton's commitment to the community and community organizations. This is what keeps me coming back. More
Other Employees Tagged: George Zepherin, Doug Stahl, Corey Boynton, Brian Burgess, Marco Valenti, Richard LaRussa
December 10, 2023
Joe should receive the employee of the month; he went above and beyond what he needed to do for a USED car purchase. Joe, and Stephanie from the service department, took care of any issues that I had wi above and beyond what he needed to do for a USED car purchase. Joe, and Stephanie from the service department, took care of any issues that I had with the car. Something I didn't think would happen when buying a used car, however the dealership stood behind my purchase and Joe and Stephanie were great and accommodating. I would definitely return to buy from here again, whether new or used. Jim from financing not so hot, could use a little more bedside manners. I appeared to be just another number to him on a cash purchase. Shooed me along without providing me copies of anything I had signed and he was not very personable. More
Other Employees Tagged: Stephanie Jones, Jim Luyster
October 26, 2023
July 16, 2023
Everyone was friendly, knowing my situation they were very help ful not pushy, with the information I gave them they found me the perfect Rav4 they believed I could get financed for. The sales,S very help ful not pushy, with the information I gave them they found me the perfect Rav4 they believed I could get financed for. The sales,Service and everyone at Scranton Toyota are excellent. I will bring my Rav 4 back for service even though it's a hour away and ,I have 2 Toyota dealers close More
Other Employees Tagged: Marco Valenti , Hailee Politz, the sales Manager I think Scott, I don't remember he convinced me on the phone he thought Scranton Toyota could help me
July 12, 2023
Justyn was fantastic. We came for an estimate to repair one of our vehicles. He was both professional and polite. He listened and was very patient, in that he took the We came for an estimate to repair one of our vehicles. He was both professional and polite. He listened and was very patient, in that he took the time to answer all of my questions. Justyn is very respectful of the customer. In past visits, to purchase new vehicles (multiple) we have dealt with Joe Mercado. As far as service, we have and continue to deal with Dave Grieco and Stephanie Jones. We have purchased all of our vehicles from Toyota of Scranton for years. We have developed a close, trusting relationship with this dealership, and continue to recommend it to all of our family members and all of our friends. Continue the great work!! More
Other Employees Tagged: Stephanie Jones, David Grieco , Richards, Justyn
July 03, 2023
Did not have the pleasure to met Al. Perhaps the next time The people that did help me were great George ,Jr. and Cory Perhaps the next time The people that did help me were great George ,Jr. and Cory More
Other Employees Tagged: George Zepherin, Corey Boynton
July 01, 2023
There to help anyway they can. George ,JR and CORY all great sales people would recommend 100% , People like them bring people back like myself. George ,JR and CORY all great sales people would recommend 100% , People like them bring people back like myself. More
Other Employees Tagged: George Zepherin, Corey Boynton
June 07, 2023
Joe Mercado helped me find the perfect Tundra. Through the process he was always helpful and went out of his way to make sure I was informed on when the vehicle would arrive at the dealership. Through the process he was always helpful and went out of his way to make sure I was informed on when the vehicle would arrive at the dealership. More
May 12, 2023
Armond did an excellent job he was courteous and explained everything very clearly . He did an excellent job explained everything very clearly . He did an excellent job More
Other Employees Tagged: Doug Stahl, Corey Boynton, Brian Burgess, Marco Valenti, Bob Edwards, Brianne Cucura, Ahmad Wasal, Jordan Printz, Kevin Cloud