I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,057 Reviews
Write a Review1057 Reviews of Joe French
May 03, 2018
Super service It was easy to schedule an appointment online for the scheduled maintenance that I needed for my Focus. As always the team is courteous, efficient and It was easy to schedule an appointment online for the scheduled maintenance that I needed for my Focus. As always the team is courteous, efficient and knowledgeable. Joe suggested a remedy to avoid a future potential problem with the car, which i greatly appreciate. More
April 27, 2018
Professional & Personable The staff was efficient and friendly as always. They make returning an easy decision “ yes” I’ve been a long time customer, and I intend to continue d The staff was efficient and friendly as always. They make returning an easy decision “ yes” I’ve been a long time customer, and I intend to continue doing business with this dealership in the future. More
Other Employees Tagged: Mike Brandvold, Mona Crooks , Kyle Sott
April 25, 2018
Very focused on customers! I was under time constraints, but due to the Klaben full team approach and engaged, hands on service by the staff I was able to accomplish my goal, an I was under time constraints, but due to the Klaben full team approach and engaged, hands on service by the staff I was able to accomplish my goal, and drove off the lot with my 2018 vehicle. More
Other Employees Tagged: Richard Klaben , JC Crawford
April 25, 2018
Excellent Service My experience is the same as it has been for the last 23 years. The sales person was thorough , complete, informative . Thank you to Doug Beaver. Eri My experience is the same as it has been for the last 23 years. The sales person was thorough , complete, informative . Thank you to Doug Beaver. Erica Dawkins More
Other Employees Tagged: Christine Klaben , Doug Beavers, Kyle Sott
April 21, 2018
extrsordinary This kind of service is beyond expectation, Don Batten is a pleasure to deal with.He knows the business and is real Gentleman. He is a good example of This kind of service is beyond expectation, Don Batten is a pleasure to deal with.He knows the business and is real Gentleman. He is a good example of the people at Klaben More
Other Employees Tagged: Don Batten
April 18, 2018
I am always taken care of. I am confident my car will be serviced properly. I am appreciative getting service at the time that is convenient with my schedule and I like my coupo I am confident my car will be serviced properly. I am appreciative getting service at the time that is convenient with my schedule and I like my coupons. More
April 16, 2018
Excellant service. This is my car's family. Klaben has always serviced my cars. I find the service staff to be very professional, courteous and knowledgeable. I feel very comfortable when bri Klaben has always serviced my cars. I find the service staff to be very professional, courteous and knowledgeable. I feel very comfortable when bringing my car in to be serviced. More
Other Employees Tagged: Mike Brandvold, Mona Crooks, Carl Bujorian , Doug Carter
April 12, 2018
Pleasant and Fast I usually know what I am interested in looking at when I come in, so I am very happy that Mike doesn't try to persuade me otherwise. He makes my choic I usually know what I am interested in looking at when I come in, so I am very happy that Mike doesn't try to persuade me otherwise. He makes my choice work the way I want it to. The whole experience is getting faster and faster. It's nice that it doesn't take all day like it used to. I have been a loyal customer of Klaben's for many years and will continue to come back for many more. More
Other Employees Tagged: Mona Crooks , Mike Cooney, Denise Miller
April 12, 2018
Service Great work by the whole team. The repairs were done quickly and I was kept up to date on the progress. Our car was clean and ready when we picked it Great work by the whole team. The repairs were done quickly and I was kept up to date on the progress. Our car was clean and ready when we picked it up. More
Other Employees Tagged: Duane Taylor
April 08, 2018
Oil change Treated like a Queen from the moment I arrived until I left! Service excellent, fast & personal. Everyone smiling & enjoying helping clients. I have r Treated like a Queen from the moment I arrived until I left! Service excellent, fast & personal. Everyone smiling & enjoying helping clients. I have relocated to Cleveland area but will continue to come to Klaben for all my auto needs! More

