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Joe French
1,057 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,057 Reviews
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1057 Reviews of Joe French
April 06, 2018
Mona!!! Always an amazing experience whenever Mona is my service advisor, extremely efficient and knowledgeable! By the time I returned home from dropping of Always an amazing experience whenever Mona is my service advisor, extremely efficient and knowledgeable! By the time I returned home from dropping off my car for service it was done! More
by Darkreyule
Verified CustomerOther Employees Tagged: Mike Brandvold, Mona Crooks, Kim Wolfram, Christine Klaben
April 03, 2018
Oil leak and battery issue Tom Alcorn and his staff are always very helpful and knowledgeable. Repair parts took longer to come in than they expected, so they provided us with a Tom Alcorn and his staff are always very helpful and knowledgeable. Repair parts took longer to come in than they expected, so they provided us with a loaner until ours was done. More
by TMMONTONI
Other Employees Tagged: Tom Alcorn
March 17, 2018
exorcise a gremlin The problem was analyzed and found. The problem was very hard to track down. Every time that it occurred, I would take it to the Service Department an The problem was analyzed and found. The problem was very hard to track down. Every time that it occurred, I would take it to the Service Department and it wouldn't repeat for the service tech. I gave permission for Tom Alcorn to drive the vehicle over night and the next morning it malfunctioned. More
by luckyshot41
Other Employees Tagged: Mona Crooks, Tom Alcorn, Sean Bradford , Brandon Pritchett
March 14, 2018
Straightforward The service manager and customer service representative were both keeping me informed during my visit. They both took the time to explain what was nee The service manager and customer service representative were both keeping me informed during my visit. They both took the time to explain what was needed and why (using terminology I understood). Thank you for another pleasant visit. More
by GRETCH1011
February 07, 2018
Very friendly and accommodating. The rear door would not open on my 2012 F-150. The part was not in stock. I was provided a $30.00 rental and repairs were completed. The rear door would not open on my 2012 F-150. The part was not in stock. I was provided a $30.00 rental and repairs were completed. More
by mathews4580
February 06, 2018
I have always had excellent service. Service has always been excellent. If I had questions or needed advice I have always received it. Everyone has always been friendly and very helpful Service has always been excellent. If I had questions or needed advice I have always received it. Everyone has always been friendly and very helpful and pleasant. More
by MIMICLINE7
Other Employees Tagged: Richard Klaben, Christine Klaben , Terry Baughman, Kyle Sott
January 04, 2018
Fast and Efficient! I was able to get in and out very quickly and efficiently. Also, the waiting area is always very comfortable and pleasant. Every one is always very n I was able to get in and out very quickly and efficiently. Also, the waiting area is always very comfortable and pleasant. Every one is always very nice. More
by FRANTASTIC39
January 04, 2018
Amazing! I was floored by this service! Clear signs pointed me where to go. Everyone took time to cater to me and explain things in normal language. I also lov I was floored by this service! Clear signs pointed me where to go. Everyone took time to cater to me and explain things in normal language. I also loved that they covered my seat in plastic and not just the floor. I will definitely be going back! More
by Smay3140
Other Employees Tagged: Kyle Sott
January 02, 2018
Joe French - Legend When it comes to exemplary service, you start and end with Joe French! Always there with a smile. Won't bring my car anywhere else. When it comes to exemplary service, you start and end with Joe French! Always there with a smile. Won't bring my car anywhere else. More
by Darkreyule
Other Employees Tagged: Mona Crooks, Kim Wolfram
December 27, 2017
Gene’s a gem! I recently purchased my third vehicle from Gene Kallemeyer. He’s friendly, patient, and accommodating. The Service Department is also outstanding. I a I recently purchased my third vehicle from Gene Kallemeyer. He’s friendly, patient, and accommodating. The Service Department is also outstanding. I always purchase the service package and deal with Joe French. He’s also very accommodating. When I purchased my second vehicle, Richard Klaben actually greeted me at the door on an early Saturday morning because I asked to meet him. Everything about this organization is top notch and customer focused. More
by Elizabeth
Other Employees Tagged: Richard Klaben , Gene Kallmeyer
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