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Joe French
1,057 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,057 Reviews
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1057 Reviews of Joe French
June 08, 2019
Service work Keeping the customer up to date on what’s going on. Follow up could be better. Service was great! Thank you for working on my behalf. Keeping the customer up to date on what’s going on. Follow up could be better. Service was great! Thank you for working on my behalf. More
by Todd
Verified Customer
June 07, 2019
Excellent Professional, helpful, knowledgeable and friendly staff. Excellent service. I received assistance from another staff whose name I don’t know, but he Professional, helpful, knowledgeable and friendly staff. Excellent service. I received assistance from another staff whose name I don’t know, but he was very friendly and helpful I had a lengthy recall and was given a rental. I don’t know the names of the staff I worked with on the rental, but they were excellent. More
by Kb
Other Employees Tagged: Carli Ramage
June 06, 2019
Perserveriance It took 3 times to fix my moon roof but they didn't quit till they got it right. It works great now , No Issues I can find. It took 3 times to fix my moon roof but they didn't quit till they got it right. It works great now , No Issues I can find. More
by ttfranks952
Other Employees Tagged: Mike Brandvold
May 30, 2019
Best Dealership in the World Another great experience from the Klaben service team. All staff members were courteous throughout the entire process and are a great example of why K Another great experience from the Klaben service team. All staff members were courteous throughout the entire process and are a great example of why Klaben Ford is such a phenomenal dealership. I would recommend this service center to anyone looking for vehicle needs. More
by mpalomb
Other Employees Tagged: Mike Brandvold, Mona Crooks, Kim Wolfram, Carl Bujorian, Tom Alcorn, Sean Bradford , Mario Palomba, Brandon Pritchett
May 24, 2019
i think it might have been the usual when dealing cars I LIKE TO DEAL WITH "J.T" HE HAS ALWAYS TREATED ME GREAT AND I HAVE ABSOLUTELY NO PROBLEMS WITH JT. NOW YOUR SERVICE PLACE WHERE YOU PULL IN I LIKE TO DEAL WITH "J.T" HE HAS ALWAYS TREATED ME GREAT AND I HAVE ABSOLUTELY NO PROBLEMS WITH JT. NOW YOUR SERVICE PLACE WHERE YOU PULL IN TO TAKE YOUR CAR TO YOUR PERSONAL SERVICE MANAGER IS A ZOO. YOU WANT TO DO TOO MUCH IN TOO SMALL A PLACE.. THIS IS NOT JUST MY THINKING I HAVE TALKED TO QUITE A FEW PEOPLE SAY THAT THEY DO NOT GO TO KLABEN ANY MORE BECAUSE OF THE ZOO. More
by OSGOODSAM
Other Employees Tagged: Richard Klaben, Christine Klaben, Jennifer Bowen , Jeff Tetreault
May 24, 2019
Great experience! Everytime I visit this dealership I'm treated with the upmost care and they always accommodate my needs. I've purchased four vehicles from Klaben and Everytime I visit this dealership I'm treated with the upmost care and they always accommodate my needs. I've purchased four vehicles from Klaben and have always been impressed. Best dealership around in my book. More
by Thompsonmic23
Other Employees Tagged: Chris Moldas, Michael Van Hoose
May 14, 2019
Service work I really appreciated the service work being completed in a timely manner and the courteous treatment received from the Service Advisors that I talke I really appreciated the service work being completed in a timely manner and the courteous treatment received from the Service Advisors that I talked with. More
by rateauto
Other Employees Tagged: Mona Crooks
May 04, 2019
Joe French for the win! The only reason I bring my vehicle to Klaben is for the service advisors. I have a TON of other options but the advisors are second to none. From sc The only reason I bring my vehicle to Klaben is for the service advisors. I have a TON of other options but the advisors are second to none. From scruples to finish nothing but professionalism abound! Brought my car in for routine service, they found a leaking water pump and replaced it under factory warranty. And I got it back same day! More
by Darkreyule
Other Employees Tagged: Mike Brandvold, Mona Crooks, Kim Wolfram
May 02, 2019
Service and purchade Everyone at klaben and Lincoln were exceptional! From service to sales to finance. They all showed genuine concern and interest of my issues and res Everyone at klaben and Lincoln were exceptional! From service to sales to finance. They all showed genuine concern and interest of my issues and resolutions Thank you all so much for your hospitality!! You have a great team. A pleasure to do business with!!! More
by JULIEWERT
Other Employees Tagged: Richard Klaben, Christine Klaben , Heather Knapp. Doug Carter
May 01, 2019
Bed cover Work done fairly quickly, price higher than other places, so far so good with bed cover and reprogrammed transmission and seems to be working well. Work done fairly quickly, price higher than other places, so far so good with bed cover and reprogrammed transmission and seems to be working well. More
by gymwalltour
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