Jim Sarantis | Page 6

appreciated professionalism My wife and I purchased our 2017 Ridgeline from Jim S. at Honda West. We had purchased a new 2013 Ridgeline from Jim a few years back. The service w My wife and I purchased our 2017 Ridgeline from Jim S. at Honda West. We had purchased a new 2013 Ridgeline from Jim a few years back. The service was professional, honest, and truly the best we encountered in 2013 and again this time. Thanks Jim. Your hard work and efforts to hear what our needs and wants were are truly appreciated. Thanks. Clair and Chris-Ann. More

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Regular maintenace, tire changes, new purchase experience I have used his dealership for all my car care needs for many years and have experienced excellent customer service, good maintenance results, and str I have used his dealership for all my car care needs for many years and have experienced excellent customer service, good maintenance results, and strong support after a new purchase. No need for me to go elsewhere. Most recently I purchased a new vehicle. And just before that winter tire installation, twice within a few days as we shuffled car ownership within the family. More

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Honest dealer, awesome service, will be back. I first got to know about Honda West when I was reading some CTV news, which showed that Honda West turned out to be one of the only two honest dealer I first got to know about Honda West when I was reading some CTV news, which showed that Honda West turned out to be one of the only two honest dealers among the 22 investigated in Calgary. I went and met Jim for purchasing a 2016 Honda CR-V. Boy did I make a right choice. Great service from the first minute to the paper signing days later. I was utterly impressed by the patience and professionalism from every single staff they have. Very thorough explanation, multiple test drives, sales and finance manager not pushy at all, no hidden costs - overall an absolute 10/10 purchasing experience. I will come back for all my future vehicle purchases without a doubt. I will recommend every friend of mine to come here too. More

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Worst service department imaginable The service department at Honda West is unbelievably poor. Over the years we have purchased three Pilots and one CRV (all new) from Honda West... the The service department at Honda West is unbelievably poor. Over the years we have purchased three Pilots and one CRV (all new) from Honda West... the sales department is actually quite good. But, then when you need service they are hopeless. Countless times they have failed to fix a problem or won't believe you when you describe that there is a problem. Or they give your vehicle back but forgot a part. On one occasion the hood deflector came loose and broke off just days after taking delivery of one of the Pilots. I could offer countless more examples of their incompetence but, suffice to say I will just never go back!! More

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New car purchase I dealt with Jim Sarantis(sales) and Mathew Baillie(finance) They made it a pleasant easy experience, and were aware that I needed this to be a spee I dealt with Jim Sarantis(sales) and Mathew Baillie(finance) They made it a pleasant easy experience, and were aware that I needed this to be a speedy process. I have now bought my last 2 cars here, and Jim has helped me both times. I felt very comfortable with him. If I buy another car in my lifetime, it will be another Honda, and I will go to see Jim. Thanks to both Jim and Matt More

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Jim S As always Jim S and Matt B at Honda West knocked it out of the park while providing me with superior service! This is my 7th car from Honda West and As always Jim S and Matt B at Honda West knocked it out of the park while providing me with superior service! This is my 7th car from Honda West and Jim S has completed most of them. He should win the best salesman of the year award as far as I'm concerned. Matt B with finance was also excellent to work with and was very professional. Robert B whom oversaw the transaction is simply fantastic to deal with. I guarantee I will lease another car from Honda West. Thanks Jim, Matt and Robert! More

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3rd CRV at Honda West Excellent service and great people in both sales and service departments. Honda West staff are always friendly, helpful and courteous. I'm on my th Excellent service and great people in both sales and service departments. Honda West staff are always friendly, helpful and courteous. I'm on my third CRV with Honda West and have been very satisfied. I love the vehicle and know I can trust Honda West. More

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Excellent service My husband and I were in the market for a new 2016 Honda Pilot and we were in a rush after our previous vehicle was written off in an accident. We we My husband and I were in the market for a new 2016 Honda Pilot and we were in a rush after our previous vehicle was written off in an accident. We were originally told it would likely be a 4 month wait because it would have to be factory built. I spoke to Jim Sarantis by phone and told him our predicament and asked if he could find anything. He called me back two days later to say someone had backed out of a deal and a brand new Pilot would be arriving in the next five days and asked if we would be interested. We immediately drove to Honda West to put down a deposit. Our new vehicle actually came in even sooner and it was ours a week after that first phone call to Jim. Excellent service, would highly recommend to anyone. More

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Excellent Experience From walking into the dealership to picking up my vehicle the process was smooth and hassle free. I would highly recommend Jim when purchasing a vehic From walking into the dealership to picking up my vehicle the process was smooth and hassle free. I would highly recommend Jim when purchasing a vehicle. More

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My experience in honda west was great. Honda west has great knowledgeable sales agent such as Jim Sarantis and has great finance agents such as Matt Baillie. They were polite and very appro Honda west has great knowledgeable sales agent such as Jim Sarantis and has great finance agents such as Matt Baillie. They were polite and very approachable. More

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