Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 31

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

Contact Me
4.8
438 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 9 mos

Industry Experience

28 yrs, 6 mos

Languages Spoken

English English

Maltese Maltese

4.8

438 Reviews

Write a Review

438 Reviews of Jason DeFelice

July 23, 2020

Dealership Rating
Employee Rating

We bought a 2016 Toyota rav4 at toyotatown sales was great and easy to deal with after 2 months we went Bach for an oil change and they did it for free More

by Jk
Recommend Dealer
Yes

Other Employees Tagged: Janine Feenstra, Geordie Hock

July 18, 2020

Dealership Rating
Employee Rating

If I can, I usually request Jason. He is pleasant and good at explaining the situation. He remembers past work and asks how things are going. More

by Shcappa
Recommend Dealer
Yes

July 18, 2020

Dealership Rating
Employee Rating

Jason DeFelice is an excellent service advisor Jason is always a pleasure do deal with, he listens well and clearly explains details with care and professionalism. I feel very comfortable knowing More

by Xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 16, 2020

Dealership Rating
Employee Rating

Jason defelice is a fantastic service advisor and he diagnosed my Yaris problem by just listening to the engine.In my opinion he’s T Towns best advisor. More

by Peter B
Recommend Dealer
Yes

July 16, 2020

Dealership Rating
Employee Rating

Jason did an excellent job of explaining the repairs that needed to be done on my car, and was attentive to me and kept me updated as the repairs were being done. I purchased my Toyota at this dealership, an More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 16, 2020

Dealership Rating
Employee Rating

Jason went the extra miles to help. Jason made time to help with tires, rotors, windshield replacement & level 3 check up. Super Customer Service, explained costs, timing, options. Felt More

by Sanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 15, 2020

Dealership Rating
Employee Rating

In good hands with Jason All of my service dealings with Jason have been positive. He explains the issues clearly and I aways feel confident when he is my Service Adviser. More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 09, 2020

Dealership Rating
Employee Rating

Amanda Krug, was efficient, clear and her feed back excellent........ dealership good mechanics, parts pricing fair 👍 and the added discount 🤗. Good job overall but invoice needs to be more clear 🤔 More

by David
Recommend Dealer
Yes

Other Employees Tagged: John Rossini, Sylvia Donovan , Andre de Coning

July 09, 2020

Dealership Rating
Employee Rating

A pleasure working with you yesterday Jason! This was first time to your dealership and I will certainly return. Thanks again for your fine service! More

by Code5
Recommend Dealer
Yes

July 08, 2020

Dealership Rating
Employee Rating

Jason was friendly and organized. He kept me informed when my car needed work and why. Jason called me when my car was ready and informed me how to pick it up More

by Rav4driver
Recommend Dealer
Yes

Other Employees Tagged: Sylvia Donovan , Helena Vrabec

...
31
...

Dealership Inventory (60 Vehicles)

used 2024 Lexus UX car, priced at $36,998
2024 Lexus UX
used
Green exterior
Automatic
AWD
used 2019 Ford F-150 car, priced at $28,998
2019 Ford F-150
used
Black exterior
Automatic
4x4
used 2016 Toyota Tacoma car, priced at $27,798
2016 Toyota Tacoma
used
Grey exterior
Automatic
RWD
used 2023 Toyota RAV4 car, priced at $31,998
2023 Toyota RAV4
used
Silver exterior
Automatic
AWD
used 2024 Toyota Corolla Cross car, priced at $29,998
2024 Toyota Corolla Cross
used
White exterior
Automatic
FWD
used 2019 Dodge Durango car, priced at $25,998
2019 Dodge Durango
used
Black exterior
Automatic
AWD