Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 2 mos
Industry Experience
27 yrs, 11 mos
Languages Spoken
English
Maltese
426 Reviews
Write a Review426 Reviews of Jason DeFelice
July 18, 2020
Jason DeFelice is an excellent service advisor Jason is always a pleasure do deal with, he listens well and clearly explains details with care and professionalism. I feel very comfortable knowing Jason is always a pleasure do deal with, he listens well and clearly explains details with care and professionalism. I feel very comfortable knowing and trusting Jason with all of my Toyota vehicles. More
July 16, 2020
Jason did an excellent job of explaining the repairs that needed to be done on my car, and was attentive to me and kept me updated as the repairs were being done. I purchased my Toyota at this dealership, an needed to be done on my car, and was attentive to me and kept me updated as the repairs were being done. I purchased my Toyota at this dealership, and it’s the best car I’ve ever had, so it’s important to me that’s its maintained properly. Jason and the rest of the team make my car repairs and preventative maintenance a good experience every time. Covid precautions are in place and I felt safe during my visit. More
July 16, 2020
Jason went the extra miles to help. Jason made time to help with tires, rotors, windshield replacement & level 3 check up. Super Customer Service, explained costs, timing, options. Felt Jason made time to help with tires, rotors, windshield replacement & level 3 check up. Super Customer Service, explained costs, timing, options. Felt confident with him. More
July 15, 2020
In good hands with Jason All of my service dealings with Jason have been positive. He explains the issues clearly and I aways feel confident when he is my Service Adviser. All of my service dealings with Jason have been positive. He explains the issues clearly and I aways feel confident when he is my Service Adviser. More
July 09, 2020
Amanda Krug, was efficient, clear and her feed back excellent........ dealership good mechanics, parts pricing fair 👍 and the added discount 🤗. Good job overall but invoice needs to be more clear 🤔 excellent........ dealership good mechanics, parts pricing fair 👍 and the added discount 🤗. Good job overall but invoice needs to be more clear 🤔 More
Other Employees Tagged: John Rossini, Sylvia Donovan , Andre de Coning
July 08, 2020
Jason was friendly and organized. He kept me informed when my car needed work and why. Jason called me when my car was ready and informed me how to pick it up when my car needed work and why. Jason called me when my car was ready and informed me how to pick it up More
Other Employees Tagged: Sylvia Donovan , Helena Vrabec
July 08, 2020
Jason was awesome!!! He answered all my questions and put my mind at ease about my vehicle. Everyone I see that day were kind and helpful. my mind at ease about my vehicle. Everyone I see that day were kind and helpful. More
Other Employees Tagged: Ricardo was great he went on a road test with me and explained everything to me.

