Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 7 mos
Industry Experience
28 yrs, 4 mos
Languages Spoken
English
Maltese
432 Reviews
Write a Review432 Reviews of Jason DeFelice
August 02, 2020
Dependable Service. Thorough Explanations - Thanks Jason! Jason DeFelice was great at helping me through purchasing new tires, rotors, regular #3 service and getting a replacement windshield. Lots of complica Jason DeFelice was great at helping me through purchasing new tires, rotors, regular #3 service and getting a replacement windshield. Lots of complications, but he navigated through them all and gave me constant updates. Excellent customer service. Great attention to detail. Felt confident with him supervising my appointment. Thanks Jason. More
July 25, 2020
Working with Jason through some tough times has been an excellent experience. I know he needs to be neutral considering we are dealing with another dealerships work I’m not satisfied with. He has made the excellent experience. I know he needs to be neutral considering we are dealing with another dealerships work I’m not satisfied with. He has made the experience pleasant and I appreciate all his help and advice. More
July 23, 2020
Service for my Corolla Excellent service as always. Jason is fantastic to deal with. I am a loyal customer. Been going to Toyotatown now for over 20 years. Always a pleasure Excellent service as always. Jason is fantastic to deal with. I am a loyal customer. Been going to Toyotatown now for over 20 years. Always a pleasure to deal with Jason. 5 Stars!! More
July 23, 2020
We bought a 2016 Toyota rav4 at toyotatown sales was great and easy to deal with after 2 months we went Bach for an oil change and they did it for free great and easy to deal with after 2 months we went Bach for an oil change and they did it for free More
Other Employees Tagged: Janine Feenstra, Geordie Hock
July 18, 2020
Jason DeFelice is an excellent service advisor Jason is always a pleasure do deal with, he listens well and clearly explains details with care and professionalism. I feel very comfortable knowing Jason is always a pleasure do deal with, he listens well and clearly explains details with care and professionalism. I feel very comfortable knowing and trusting Jason with all of my Toyota vehicles. More
July 16, 2020
Jason did an excellent job of explaining the repairs that needed to be done on my car, and was attentive to me and kept me updated as the repairs were being done. I purchased my Toyota at this dealership, an needed to be done on my car, and was attentive to me and kept me updated as the repairs were being done. I purchased my Toyota at this dealership, and it’s the best car I’ve ever had, so it’s important to me that’s its maintained properly. Jason and the rest of the team make my car repairs and preventative maintenance a good experience every time. Covid precautions are in place and I felt safe during my visit. More
July 16, 2020
Jason went the extra miles to help. Jason made time to help with tires, rotors, windshield replacement & level 3 check up. Super Customer Service, explained costs, timing, options. Felt Jason made time to help with tires, rotors, windshield replacement & level 3 check up. Super Customer Service, explained costs, timing, options. Felt confident with him. More

