Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 30

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.8
426 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 2 mos

Industry Experience

27 yrs, 11 mos

Languages Spoken

English English

Maltese Maltese

4.8

426 Reviews

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426 Reviews of Jason DeFelice

July 18, 2020

Dealership Rating
Employee Rating

Jason DeFelice is an excellent service advisor Jason is always a pleasure do deal with, he listens well and clearly explains details with care and professionalism. I feel very comfortable knowing More

by Xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 16, 2020

Dealership Rating
Employee Rating

Jason defelice is a fantastic service advisor and he diagnosed my Yaris problem by just listening to the engine.In my opinion he’s T Towns best advisor. More

by Peter B
Recommend Dealer
Yes

July 16, 2020

Dealership Rating
Employee Rating

Jason did an excellent job of explaining the repairs that needed to be done on my car, and was attentive to me and kept me updated as the repairs were being done. I purchased my Toyota at this dealership, an More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 16, 2020

Dealership Rating
Employee Rating

Jason went the extra miles to help. Jason made time to help with tires, rotors, windshield replacement & level 3 check up. Super Customer Service, explained costs, timing, options. Felt More

by Sanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 15, 2020

Dealership Rating
Employee Rating

In good hands with Jason All of my service dealings with Jason have been positive. He explains the issues clearly and I aways feel confident when he is my Service Adviser. More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 09, 2020

Dealership Rating
Employee Rating

Amanda Krug, was efficient, clear and her feed back excellent........ dealership good mechanics, parts pricing fair 👍 and the added discount 🤗. Good job overall but invoice needs to be more clear 🤔 More

by David
Recommend Dealer
Yes

Other Employees Tagged: John Rossini, Sylvia Donovan , Andre de Coning

July 09, 2020

Dealership Rating
Employee Rating

A pleasure working with you yesterday Jason! This was first time to your dealership and I will certainly return. Thanks again for your fine service! More

by Code5
Recommend Dealer
Yes

July 08, 2020

Dealership Rating
Employee Rating

Jason was friendly and organized. He kept me informed when my car needed work and why. Jason called me when my car was ready and informed me how to pick it up More

by Rav4driver
Recommend Dealer
Yes

Other Employees Tagged: Sylvia Donovan , Helena Vrabec

July 08, 2020

Dealership Rating
Employee Rating

Jason was awesome!!! He answered all my questions and put my mind at ease about my vehicle. Everyone I see that day were kind and helpful. More

by Tina
Recommend Dealer
Yes

Other Employees Tagged: Ricardo was great he went on a road test with me and explained everything to me.

July 05, 2020

Dealership Rating
Employee Rating

Jason was good he welcome me with a smile. he helped me out. he answered my questions that I had. Have a nice day. Boy More

by Cartguy67
Recommend Dealer
Yes
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