Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 29

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.8
426 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 2 mos

Industry Experience

27 yrs, 11 mos

Languages Spoken

English English

Maltese Maltese

4.8

426 Reviews

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426 Reviews of Jason DeFelice

September 02, 2020

Dealership Rating
Employee Rating

Recently at TTown, no appointment. Had noticed tire low. Jason came out, evaluated situation~’if you can wait, we’ll get you in.’ ~30 minutes later, done, back on road. No charge, as if bought the tires the More

by londontommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 02, 2020

Dealership Rating
Employee Rating

Excellent service as always. I only allow ToyotaTown to touch my 85 Supra. Purchased there in 85 and serviced there from day one. ToyotaTown town keeps my classic running like new More

by Dan Griffiths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Moniz

August 25, 2020

Dealership Rating
Employee Rating

I had my Toyota Corolla in for my first oil change and a recall. Very friendly and great customer service. Thank you to Jason DeFelice. More

by Cory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 04, 2020

Dealership Rating
Employee Rating

Service experience was excellent. Problems with my car were brought to my attention with no pressure to repair immediately. Advisor Rob was professional and shop supervisor Joe is always a pleasure to dea More

by Mtecmoniz
Recommend Dealer
Yes

Other Employees Tagged: Robert Dako, Joe Moniz

August 02, 2020

Dealership Rating
Employee Rating

Dependable Service. Thorough Explanations - Thanks Jason! Jason DeFelice was great at helping me through purchasing new tires, rotors, regular #3 service and getting a replacement windshield. Lots of complica More

by Sanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 30, 2020

Dealership Rating
Employee Rating

Great service. Always true to their word. I come from Windsor for their service. No pressure, they let you decide and don’t make you feel like your stupid! More

by lulloyd
Recommend Dealer
Yes

July 25, 2020

Dealership Rating
Employee Rating

Working with Jason through some tough times has been an excellent experience. I know he needs to be neutral considering we are dealing with another dealerships work I’m not satisfied with. He has made the More

by Ducky
Recommend Dealer
Yes

July 23, 2020

Dealership Rating
Employee Rating

Service for my Corolla Excellent service as always. Jason is fantastic to deal with. I am a loyal customer. Been going to Toyotatown now for over 20 years. Always a pleasure More

by anglefan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 23, 2020

Dealership Rating
Employee Rating

We bought a 2016 Toyota rav4 at toyotatown sales was great and easy to deal with after 2 months we went Bach for an oil change and they did it for free More

by Jk
Recommend Dealer
Yes

Other Employees Tagged: Janine Feenstra, Geordie Hock

July 18, 2020

Dealership Rating
Employee Rating

If I can, I usually request Jason. He is pleasant and good at explaining the situation. He remembers past work and asks how things are going. More

by Shcappa
Recommend Dealer
Yes
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