Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction
Read moreDealership Experience
23 yrs, 2 mos
Industry Experience
27 yrs, 11 mos
Languages Spoken
English
Maltese
426 Reviews
Write a Review426 Reviews of Jason DeFelice
September 02, 2020
Recently at TTown, no appointment. Had noticed tire low. Jason came out, evaluated situation~’if you can wait, we’ll get you in.’ ~30 minutes later, done, back on road. No charge, as if bought the tires the Jason came out, evaluated situation~’if you can wait, we’ll get you in.’ ~30 minutes later, done, back on road. No charge, as if bought the tires there. Jason and the others I spoke with were polite, courteous, professional. Thank you! More
September 02, 2020
Excellent service as always. I only allow ToyotaTown to touch my 85 Supra. Purchased there in 85 and serviced there from day one. ToyotaTown town keeps my classic running like new touch my 85 Supra. Purchased there in 85 and serviced there from day one. ToyotaTown town keeps my classic running like new More
Other Employees Tagged: Joe Moniz
August 04, 2020
Service experience was excellent. Problems with my car were brought to my attention with no pressure to repair immediately. Advisor Rob was professional and shop supervisor Joe is always a pleasure to dea were brought to my attention with no pressure to repair immediately. Advisor Rob was professional and shop supervisor Joe is always a pleasure to deal with. More
Other Employees Tagged: Robert Dako, Joe Moniz
August 02, 2020
Dependable Service. Thorough Explanations - Thanks Jason! Jason DeFelice was great at helping me through purchasing new tires, rotors, regular #3 service and getting a replacement windshield. Lots of complica Jason DeFelice was great at helping me through purchasing new tires, rotors, regular #3 service and getting a replacement windshield. Lots of complications, but he navigated through them all and gave me constant updates. Excellent customer service. Great attention to detail. Felt confident with him supervising my appointment. Thanks Jason. More
July 25, 2020
Working with Jason through some tough times has been an excellent experience. I know he needs to be neutral considering we are dealing with another dealerships work I’m not satisfied with. He has made the excellent experience. I know he needs to be neutral considering we are dealing with another dealerships work I’m not satisfied with. He has made the experience pleasant and I appreciate all his help and advice. More
July 23, 2020
Service for my Corolla Excellent service as always. Jason is fantastic to deal with. I am a loyal customer. Been going to Toyotatown now for over 20 years. Always a pleasure Excellent service as always. Jason is fantastic to deal with. I am a loyal customer. Been going to Toyotatown now for over 20 years. Always a pleasure to deal with Jason. 5 Stars!! More
July 23, 2020
We bought a 2016 Toyota rav4 at toyotatown sales was great and easy to deal with after 2 months we went Bach for an oil change and they did it for free great and easy to deal with after 2 months we went Bach for an oil change and they did it for free More
Other Employees Tagged: Janine Feenstra, Geordie Hock

