James Franklin

When we decided to start looking for a new car, we didn’t initially think it would lead us to Maple Ridge Volkswagen but we were more than pleasantly surprised to find they completely blew away our expectations. It quickly became apparent that they are all about customer service, from walking into the parking lot we were well taken care of and James Franklin helped us through many helpful and supportive experiences from test driving, learning about and choosing our vehicle all the way to follow up service appointments. Our experience has been very pleasant and rewarding and we are well pleased with the impeccable advice and assistance we received. It has all served to set a higher water mark for excellence in service and has really changed my perspective in car shopping! I can most sincerely assert that this has been the best dealership I have dealt with to date. If you are looking to buy a car, I recommend giving James Franklin a call and he will take amazing care of you. He is friendly, knowledgable, transparent, patient and honest. I felt no pressure and the entire experience was stress free! I would definitely recommend, to all my friends, family, neighbours and colleagues, that you consider this dealership for selecting your next vehicle purchase and regular top notch maintenance.

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James was very helpful and knowledgeable. I went in with a list of “ must haves” and James found the perfect car for me. There was no pressure and the whole process was quick and easy. Extra bonus I got to pick a gift before I left. Excellent Service.

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