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James Franklin
Refer Me
16 Reviews
Dealership Experience
2 yrs, 2 mos
Industry Experience
2 yrs, 2 mos
Languages Spoken
English
16 Reviews of James Franklin
June 09, 2021
"The service exceeded my expectations I cannot thank Rob..."
- Alison LennonThe service exceeded my expectations I cannot thank Rob & his team enough for such great service, care & understanding So happy I found this awesome team
Read MoreOther Employees Tagged: Robert McKenzie, Scott Rainone, William Touch, Kam Golbaz
Helpful 
December 23, 2020
"we bought a jetta staff was best. Duke and all other..."
- abhiarorawe bought a jetta staff was best. Duke and all other managers were polite and helpful. happy with my purchase and product and service is topnotch
Read MoreOther Employees Tagged: Robert McKenzie, Scott Rainone, William Touch, Jaz Yeo, Kyle Smeding, Duke Brenner, Jonathan Fuss, Nathan Jennings, Omar Alocozy
December 14, 2020
"I got excellent service from James, it was so good that i..."
- Shelley GreffardI got excellent service from James, it was so good that i bought a second car from him. James is very knowledgeable and found the exact car I wanted. The whole experience was great and no pressure. I bought a brand new Jetta with drivers assist which I love. I will definitely recommend James to all my friends and family.
Read MoreOther Employees Tagged: Kam Golbaz
September 24, 2020
"I called ahead and James made sure I had the vehicle I..."
- CBI called ahead and James made sure I had the vehicle I wanted, with the trim kit I wanted, on the lot for a test drive. It was even the right colour. He didn't pressure to go with the higher cost model but I did. I was happy with my experience.
Read MoreSeptember 08, 2020
"Awesome customer service and good cars loved it. I will..."
- DjAwesome customer service and good cars loved it. I will recommend all my friend for this dealership Awesome awesome awesome awesome awesome awesome awesome awe
Read MoreOther Employees Tagged: William Touch, Kam Golbaz
July 19, 2020
"Awesome salesperson! Knowledgeable, courteous and very..."
- GCAwesome salesperson! Knowledgeable, courteous and very helpful! Will recommend to friends and family. Also the sales manager Rob is very helpful and courteous. Over very good experience shopping at this dealership.
Read MoreJuly 04, 2020
"Messaged James about a deceptive advertisement that he..."
- Jerry AMessaged James about a deceptive advertisement that he placed online (Craigslist). James listed a vehicle and as per sec 4.1 mvsa rules he did not list a price for the vehicle. He basically wanted people to call him for the price. This is wrong and not allowed. I called MVSA and they confirmed this. I told James to change his ad and instead he started to threaten and talk down upon me via Email. Why could he not just list the price in the ad? Does he have something to hide? Why does he feel the need to look down upon customers? I will be following up with a report to be Canada and consumer protection board of BC
Read MoreMay 20, 2020
"Excellent service! Great experience! Highly recommend..."
- KmacExcellent service! Great experience! Highly recommend James & Rob! Best place to go for you for your car buying experience & great trade in value...thanks for everything!
Read MoreOther Employees Tagged: Rob Mackenzie
