JC Crawford

I have been doing business with Klaben for over 40 years. They have always gone out of their way to make sure car purchases and maintenance are totally understood and if not, answer my questions until it is! They have always gone out of their way to make sure car purchases and maintenance are totally understood and if not, answer my questions until it is! More

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I’ve known Chris for 18 years! I’ve worked with him and have bought cars from him. He will work hard for you during and after a sale! I’ve worked with him and have bought cars from him. He will work hard for you during and after a sale! More

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Klaben Ford was amazing and Luke was first class. Highly recommended for your next purchase Highly recommended for your next purchase More

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Luke and JC are amazing salesmen! I had been to many dealerships while searching for my next SUV- it was zero fun. Every salesman was high pressure and did not listen to what I was lo I had been to many dealerships while searching for my next SUV- it was zero fun. Every salesman was high pressure and did not listen to what I was looking for. Then I stopped at Klaben and met JC and Luke. They are so kind and low pressure. They listened to my vehicle needs and cared about getting me into something that I would be happy with. I visited twice and drove a few different cars. Both times I told them I'd think about it and be back. They didn't try to pressure me into a making a decision I wasn't ready for. They didn't threaten that the car would sell and I would miss out. They were kind and patient and kept in touch with me in a stress free way. It made me want to give them my business. After a bit more thinking I decided on a car and Luke brought it out to me. He showed me all the features and handled all the paperwork. It was such an easy, pleasant experience. There were no hidden fees, no trying to up charge and upsell, no high pressure insistence I buy weird insurances. This is what other dealerships do, but not Klaben. It was very refreshing and how all dealerships should do business. Klaben offered me top dollar for my trade, they didn't disparage my vehicle I was trading like other places did. They didn't point out flaws and didn't low ball me on what my trade was worth. They gave me real numbers and there were no surprises. I highly recommend Klaben and am so happy I found this dealership. More

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I live in Texas and traveled back to your dealership due to the long term relationship I have with J.C. If he would of not still been there, I probably would of bought at Mac Haik in Temple.. to the long term relationship I have with J.C. If he would of not still been there, I probably would of bought at Mac Haik in Temple.. More

by boydpeck1 Verified Customer Verified Customer

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Louis was awesome to work with. He was able to make the process smooth and quick and I bought the car I wanted at the price I hope for. He was able to make the process smooth and quick and I bought the car I wanted at the price I hope for. More

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I have purchased and leased from Klaben for many many years. Always Have been very pleased. I will be looking for a used vehicle next month. Thank you Tyler for your prompt response with additional infor years. Always Have been very pleased. I will be looking for a used vehicle next month. Thank you Tyler for your prompt response with additional information on the vehicle I was looking at! More

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Customer service is second to none. Follow-up is fantastic; thorough explanation of work completed. Follow-up is fantastic; thorough explanation of work completed. More

by ETMOD Verified Customer Verified Customer

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We have had two salesmen over the last 20 + years who are now retired. Kenny King and Dave Mott. They were both great to work with and got us the best deals. Our new salesman was just as great. Scott Burgha now retired. Kenny King and Dave Mott. They were both great to work with and got us the best deals. Our new salesman was just as great. Scott Burghardt was very helpful and we look forward to working with him on our next lease. More

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Very happy with the sales and service departments! They have no problem going the extra mile to accommodate my needs! Even those who aren’t directly involved my needs, will ask if they be of any ass They have no problem going the extra mile to accommodate my needs! Even those who aren’t directly involved my needs, will ask if they be of any assistance! It’s like a big caring family! More

by td46 Verified Customer Verified Customer

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