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Heidi Burns
34 Reviews
34 Reviews
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34 Reviews of Heidi Burns
May 20, 2023
We have made several car purchases through Henry Brown. We have found Tom Wright at the Dealership to be very professional, courteous, and honest in all our purchases/leased vehicles over the past 20 years We have found Tom Wright at the Dealership to be very professional, courteous, and honest in all our purchases/leased vehicles over the past 20 years. More
by mmcafee
Verified CustomerOther Employees Tagged: Tom Wright
March 07, 2023
This place is a great place to get a vehicle from thanks to everybody that helped to everybody that helped More
by TIM.TICHY
Other Employees Tagged: Keven Richardson, Rob Upchurch, Linda Stanek, Thomas James, Nick Cavalliero, Connie Weaver , Aaron Upchurch
January 06, 2023
I have bought multiple vehicles from Ben Brown and it is always a great experience. Also Heidi in Service has always been a pleasure to work with. always a great experience. Also Heidi in Service has always been a pleasure to work with. More
by BWARNETT
Other Employees Tagged: Ben Brown, Evan Echols
December 31, 2022
Dewight got me out of my 2015 duramax with a bad injection pump (11k repair) and got me into a 2021 Denali and it was the easiest process and most pleasant experience I’ve ever had. The staff in all injection pump (11k repair) and got me into a 2021 Denali and it was the easiest process and most pleasant experience I’ve ever had. The staff in all departments are so friendly and helpful and I’ve never had an experience like this with anyone else. My family has been working with dewight and Henry brown for years and will always continue to do so. More
by dheath96
Other Employees Tagged: Dewight Byron, Raul Bejarano, Eiji Pollard, Dwayne Champion
November 05, 2022
Ben and his staff provide top notch service. I couldn’t be happier with my purchase! I couldn’t be happier with my purchase! More
by AZAUGG31
Other Employees Tagged: Ben Brown, Nick Cavalliero
October 08, 2022
Sales representatives are always patient and professional about product and services. Always a great experience. And a special thank you to Ricky Bauman that has taken care of us for the past nine years. about product and services. Always a great experience. And a special thank you to Ricky Bauman that has taken care of us for the past nine years. More
by SHERI.DOSEDLO
Other Employees Tagged: Rickie Bauman
August 04, 2022
Heidi has been servicing our vehicle since 2010 and we bought our Honda CRV from Henry Brown(Used). We just traded in the Honda for a New GMC Terrane and very pleased with our new car and with Dewight who bought our Honda CRV from Henry Brown(Used). We just traded in the Honda for a New GMC Terrane and very pleased with our new car and with Dewight who help us with the sale. It is worth the two and half hour drive to do business with Henry Brown buick because of these people. More
by MKERMODE1
Other Employees Tagged: Dewight Byron, Joe White
August 26, 2021
I have been a customer of Henry Brown for several years and have always feel taken care of. Dwayne Champion made my purchase simple and quick! This is my third vehicle with Henry Brown and I wouldn't have and have always feel taken care of. Dwayne Champion made my purchase simple and quick! This is my third vehicle with Henry Brown and I wouldn't have it any other way. Thanks for all you do! More
by tiff_bryan
Other Employees Tagged: Joe White, Dwayne Champion , Heidi Burns
July 21, 2021
Very Professional, customer service skills are stellar. The service department is great and the service technicians were great. The entire team at Henry Brown were awesome. The service department is great and the service technicians were great. The entire team at Henry Brown were awesome. More
by JVEAL1
Other Employees Tagged: Joey Muna, Rickie Bauman, Wagner Harrigan, Joe White, Dwayne Champion, Shad Schafer
June 17, 2021
The dealership was able to get me the deal I needed. I am thankful for the that. The facility is very nice and while me and my family were there closing the deal the customer service was good. After that I h thankful for the that. The facility is very nice and while me and my family were there closing the deal the customer service was good. After that I had nothing but problems with getting the vehicle I had purchased and getting answers I needed to simple questions I had. The dealer ship did drop off my vehicle when it finally arrived a month after I had purchased it and when the vehicle had problems they came to pick it up from my home town and delivered back to me and had a rental for me to use while my vehicle was being repaired. This was very convenient and appreciated but the process to get the vehicle in the shop was very aggravating and took 3 weeks before anything was attempted to get my vehicle fixed. I would continue to call and let the dealership know I was having problems and would be transferred to several people who did not know what the next step should have been for me to get my vehicle repaired or would simply hang up. My sales person would not accept my calls and would send me strait to voicemail when I tried to explains my concerns. I still have not received my ownership manual and have not received a copy of the purchase agreement paper work. I have owned 12 other GM vehicles, 10 were brand new and by far this has been the worst experience I have had purchasing a new vehicle. I would not recommend this dealership to any of my family or friends to purchase a vehicle from this dealership. The customer service after a purchase is not where it should be for the caliber of dealership Henry Brown Buick GMC in Gilbert Arizona claims to be. More
by MAPODACA
Other Employees Tagged: Rigo Ramirez , Kenny Gonzales
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