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Rob Upchurch

Overview Reviews (41) Inventory (846)

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Rob Upchurch

Internet Sales Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.9

41 Reviews

Overview Reviews (41) Inventory (846)

Dealership Experience

18 yrs, 5 mos

Industry Experience

29 yrs, 11 mos

Languages Spoken

English

4.9

41 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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41 Reviews of Rob Upchurch

April 16, 2026

Dealership Rating

Employee Rating

Love my treatment and loved everyone I ran across during my new car purchase. I love my new car and love that I can call anytime I have questions. My salesman was wonderful and delivered my new car to my ho my new car purchase. I love my new car and love that I can call anytime I have questions. My salesman was wonderful and delivered my new car to my home with my trade in going back to the dealer. Just a seamless and great care taken for my needs. More

by lastofkalynn

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adrienne Cross, Ranger Hill

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Apr 16, 2026 -

Henry Brown Buick GMC responded

Delighted to hear you felt well cared for during your Buick Encore GX purchase. We were glad to deliver your new vehicle to your home and manage the trade-in back at the dealership. Please feel free to call anytime with questions about your Buick. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Apr 16, 2026 -

Henry Brown Buick GMC responded

Thank you for your wonderful review! We appreciate hearing how much you love your new car and that you had a seamless experience with us at Henry Brown Buick GMC. It’s great to know that our team, especially your salesman, was able to meet your needs and provide you with excellent service. Looking forward to assisting you again in the future. Enjoy your new ride! Sincerely, The Team at Henry Brown Buick GMC

March 31, 2026

Dealership Rating

Employee Rating

Outstanding experience. great deal and great after deal support. got the right car at the right price. great deal and great after deal support. got the right car at the right price. More

by CURTTRULLINGER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tom Wright, Adrienne Cross, Ranger Hill

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Mar 31, 2026 -

Henry Brown Buick GMC responded

We’re so pleased you enjoyed an exceptional buying experience and secured the right Buick at a fitting price. It’s rewarding to know our post-purchase support met your needs. Thank you for choosing Buick. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 06, 2026

Dealership Rating

Employee Rating

Things went even better than I had hoped. Appreciated Doc and Rob’s texts keeping me informed. Appreciated Doc and Rob’s texts keeping me informed. More

by IANLJR328

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: “Doc” Golightly - would give him 5 stars as well. Made it very easy.

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Mar 06, 2026 -

Henry Brown Buick GMC responded

It’s great that Rob’s updates kept you informed and that your visit exceeded expectations. Congratulations on your new GMC Sierra 1500, and thanks for sharing your feedback. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 06, 2026

Dealership Rating

Employee Rating

I’m very pleased with Henry Brown Buick. this is my fourth Buick encore. My sales person Waggy always finds me the best car for me and makes the new car experience wonderful this is my fourth Buick encore. My sales person Waggy always finds me the best car for me and makes the new car experience wonderful More

by kanani123

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Wagner Harrigan, Eiji Pollard

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Feb 06, 2026 -

Henry Brown Buick GMC responded

We’re delighted you chose us again for your fourth Buick Encore GX. It’s rewarding to know Wagner helped you find just the right fit and made the new-car experience so enjoyable.

January 30, 2026

Dealership Rating

Employee Rating

The salesman was friendly and knowledgeable. There wasn’t a lot of haggling back and forth. There wasn’t a lot of haggling back and forth. More

by kevin.role

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Wagner Harrigan, Joe White

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Jan 30, 2026 -

Henry Brown Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 30, 2026

Dealership Rating

Employee Rating

Overall Henry Brown treated me well, There was and issue with part needed for the new truck, but it was resolved. This is my 3rd truck purchase for Henry Brown and they have always taken care of me No Probl with part needed for the new truck, but it was resolved. This is my 3rd truck purchase for Henry Brown and they have always taken care of me No Problems. Jason Hasse was a good dude and worked well with me on the purchase and made the process go great! More

by jaketheflake27

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Hasse, Lou Silva, Michael Windmueller

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Jan 30, 2026 -

Henry Brown Buick GMC responded

Jake, thank you for your fantastic feedback! We appreciate your loyalty to Henry Brown Buick GMC and are pleased to hear that Jason provided you with excellent service during your truck purchase. It's great to know that any issues you encountered were resolved to your satisfaction. We look forward to assisting you again in the future! Safe travels in your new truck! Sincerely, The Team at Henry Brown Buick GMC

January 17, 2026

Dealership Rating

Employee Rating

This was a very pleasant car buying experience and everyone was as friendly and professional and would definitely recommend this dealership everyone was as friendly and professional and would definitely recommend this dealership More

by cjohnsonaz64

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joey Muna, Nick Cavalliero, Mark Brumfield , Phil Cross

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Jan 17, 2026 -

Henry Brown Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 26, 2025

Dealership Rating

Employee Rating

Butch and Rob were awesome they worked with me and got me a great deal on my trade in and new car. I was in and out quickly they went above and beyond for me. a great deal on my trade in and new car. I was in and out quickly they went above and beyond for me. More

by Davida

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Butch Shearer

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Dec 26, 2025 -

Henry Brown Buick GMC responded

Thank you for choosing Henry Brown Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 26, 2025

Dealership Rating

Employee Rating

Amazing service! Very easy to work with! I did everything over text messages! I would 100% recommend them! Very easy to work with! I did everything over text messages! I would 100% recommend them! More

by RWISE0075

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eiji Pollard, Gabe Harmon , Jake Harmon and Suzie Kiger

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Dec 26, 2025 -

Henry Brown Buick GMC responded

December 08, 2025

Dealership Rating

Employee Rating

While shopping online, I found Henry Brown Buick & GMC. Everything went smooth from the moment I started working with the dealershipe. The entire sales team and Jeff Stone in Finance were very polite, kn Everything went smooth from the moment I started working with the dealershipe. The entire sales team and Jeff Stone in Finance were very polite, knowledgeable, and the whole process went smooth and fast. More

by debmdavis7

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Carter and Jeff Stone

Report | Print

Dec 08, 2025 -

Henry Brown Buick GMC responded

Thank you for your wonderful review, Deb! We're thrilled to hear that you had a smooth experience with our team at Henry Brown Buick GMC. It's great to know that Jeff and the rest of our sales team provided you with polite and knowledgeable service. We appreciate your feedback and hope to see you again for any future needs! Sincerely, The Team at Henry Brown Buick GMC

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