Eiji Pollard
Eiji Pollard at Henry Brown Buick GMC

Eiji Pollard

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.9
288 Reviews

Dealership Experience

21 yrs, 5 mos

4.9

288 Reviews

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288 Reviews of Eiji Pollard

April 29, 2026

Dealership Rating
Employee Rating

Big inventory of new and used vehicles and great customer service. Very friendly staff and sales department. More

by JIMBAGGENSTOS
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Brian Weston

Apr 29, 2026

Henry Brown Buick GMC responded

Your mention of our large selection and welcoming staff is much appreciated. We’re delighted that you had a positive experience. Feel free to stop by anytime you’re ready to explore more options. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 29, 2026

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Employee Rating

Very pleasant and not pushy. Reasonable and trustworthy. I would 100% recommend Henry Brown looking to make their next purchase! More

by zachschmidt8
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Joel-Sales

Apr 29, 2026

Henry Brown Buick GMC responded

Thank you for your kind words, Zach! We’re thrilled to hear that you found your experience with Henry Brown Buick GMC pleasant and trustworthy. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, The Team at Henry Brown Buick GMC

April 22, 2026

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I purchased a Mercedes Sprinter from Henry Brown for my fleet, and the vehicle was misrepresented during the sales process. It was priced and described as a diesel, but it ultimately turned out to be a gas More

by Vik Sr
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Ben Brown , Mike Tarwater

Apr 23, 2026

Henry Brown Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

Apr 23, 2026

Henry Brown Buick GMC responded

Thank you for sharing your experience with us, Vik. We understand your concerns regarding the Mercedes Sprinter purchase and the issues you've highlighted about the description and disclosure practices. At Henry Brown Buick GMC, we strive for transparency and take feedback seriously. We encourage you to reach out directly to us so we can address your situation. Your satisfaction is important to us, and we appreciate your input as it helps us improve our services. Sincerely, The Team at Henry Brown Buick GMC

Apr 23, 2026

Henry Brown Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

April 21, 2026

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His punctuality is amazing. He’s always on time quick to handle any questions or concerns. I have bought multiple vehicles from him now and it’s always an In and Out experience More

by thomasgwilliamson
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ben Brown, Joe White , Amy HUGHES

Apr 21, 2026

Henry Brown Buick GMC responded

Receiving feedback like this really makes our day. We’re thrilled the GMC 2500 process has been prompt and straightforward each time. Thank you for your continued trust; we look forward to assisting you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 19, 2026

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Great experience, would come back to this dealership! Have worked with them several other occasions! More

by Elainemullins09
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown

Apr 19, 2026

Henry Brown Buick GMC responded

Thank you for choosing us again for your new GMC. We’re pleased to have delivered another great experience and look forward to helping you in the future. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 14, 2026

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I really enjoyed working with Ranger Hill. . He was very personable and knowledgeable on all my questions More

by JTBATTAGLIA
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ranger Hill

Apr 15, 2026

Henry Brown Buick GMC responded

Thank you for your feedback! We’re glad to hear you had a positive experience working with Ranger at Henry Brown Buick GMC. His knowledge and personable approach are truly valued. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at Henry Brown Buick GMC

April 04, 2026

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Employee Rating

I bought a truck in 2020, I had such a good experience with Dwight, I specifically went back to buy from him again this year. He didn’t disappoint, he went above and beyond! I also had the pleasure of wor More

by kendallvancamp
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron

Apr 04, 2026

Henry Brown Buick GMC responded

Thank you for returning this year and trusting Dewight to deliver above and beyond. Eiji’s expertise is valuable and we’re glad it impressed you again. We appreciate your loyalty and look forward to supporting your GMC truck needs. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 03, 2026

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Joey is great! He sold my father multiple vehicles and has always kept in touch. Joey has now done the same with my family! We are very happy with our purchase. More

by SARANAGY_300
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Joey Muna

Apr 03, 2026

Henry Brown Buick GMC responded

It’s fantastic to know Joey has provided attentive service to your family again, resulting in your new GMC Sierra 1500. We appreciate the trust you’ve placed in our team for multiple vehicle purchases. Congratulations on your Sierra and thank you for choosing us. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 17, 2026

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Everything with experience was easy and smooth recommend for good experience so it’s good More

by rflredvinaii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2026

Henry Brown Buick GMC responded

Thank you for your great review! We’re glad to hear that your experience at Henry Brown Buick GMC was easy and smooth. Our team appreciates your recommendation, and we look forward to assisting you again in the future! Sincerely, The Team at Henry Brown Buick GMC

March 14, 2026

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Employee Rating

Eiji and Waggy were both great and so very helpful in getting me into a new suv. They were very professional and friendly. They explained in detail all through the process so I was aware of everything. W More

by michaelbarrera14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Brown, Wagner Harrigan

Mar 14, 2026

Henry Brown Buick GMC responded

We appreciate you highlighting Eiji and Wagner’s professionalism and friendliness throughout the process. We’re glad they made each step clear as you moved into your new GMC Terrain. Thank you for your continued trust and we look forward to helping you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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