Thomas James
Thomas James at Henry Brown Buick GMC
Refer Me

Thomas James

Sales Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

Contact Me
4.8
130 Reviews
4.8

130 Reviews

Write a Review

130 Reviews of Thomas James

May 20, 2024

Dealership Rating
Employee Rating

Waggy was a great salesperson. ..no pressure, pleasant to work with. Financing was smooth. Happy to work with this dealership. More

by RDMCC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wagner Harrigan

May 20, 2024

Henry Brown Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 14, 2024

Dealership Rating
Employee Rating

If you are looking for a well staffed, well stocked dealership filled with capable employees all willing to help with whatever you need, this is the place for you. Add to that a great deal on a gorgeou More

by LARRYCHARLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 17, 2024

Henry Brown Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Larry, and hopefully, we can get to the bottom of this.

May 10, 2024

Dealership Rating
Employee Rating

Words cannot describe the magnificent customer service I received, as soon as I pulled in, I was greeted by a whole group of people that made me feel part of their family and after meeting Wagner Harrigan a More

by Lana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 11, 2024

Henry Brown Buick GMC responded

Lana, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Wagner met your expectations. Thank you again for choosing Henry Brown Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 05, 2024

Dealership Rating
Employee Rating

Professional and friendly staff, everyone at this place do all his/her best to make the customer satisfied. I really enjoyed dealing with them. ( Adrienne cross ) is the best I ever met when it comes to More

by Walid Ebrahim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross

May 06, 2024

Henry Brown Buick GMC responded

Thank you so much, Walid, for your wonderful review! We are thrilled that Adrienne and our team had the opportunity to provide you with great service. We thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 23, 2024

Dealership Rating
Employee Rating

Customer service was amazing, no complaints about Thomas James and the staff at Henry Brown More

by ALEXGORDONAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Cavalliero

Apr 24, 2024

Henry Brown Buick GMC responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 15, 2024

Dealership Rating
Employee Rating

We had a great experience with Henry Brown and have nothing but positive things to say. More

by WELLERSARA3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross

Apr 16, 2024

Henry Brown Buick GMC responded

Sara, Thanks for sharing about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 10, 2024

Dealership Rating
Employee Rating

Spence did an awesome job assisting us in selecting a new vehicle. Took us to the outlying lots to view. Very accommodating thank you More

by thokanson01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Bejarano , Spencer Gamby

Apr 10, 2024

Henry Brown Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 02, 2024

Dealership Rating
Employee Rating

Their service has always been excellent. They are always kind and friendly. Their selection of vehicles have always been adequate. Good buying experience. Thank you. More

by FRANKLINKFOWLER2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross

Apr 02, 2024

Henry Brown Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 20, 2024

Dealership Rating
Employee Rating

The sale was easy but after receiving the vehicle I do not believe the salesman shared all the information. The truck was filthy and not detailed as they said it would be. There are nicks on the wheels an More

by CANYON.DEVILLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 24, 2024

Henry Brown Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 15, 2024

Dealership Rating
Employee Rating

Absolute awesome experience, would recommend to anyone looking for a GMC. A+ to James and the team! More

by FUELANDFORCEDO2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2024

Henry Brown Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

1
...

Dealership Inventory (1383 Vehicles)

used 2023 GMC Canyon car, priced at $37,000
2023 GMC Canyon
used
Volcanic Red exterior
Automatic
Rear-wheel Drive
new 2023 GMC Sierra 1500 car, priced at $45,000
2023 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2024 GMC Sierra 2500 car
2024 GMC Sierra 2500
new
Sterling exterior
Automatic
Four-wheel Drive
new 2024 GMC Canyon car, priced at $45,410
2024 GMC Canyon
new
Summit White exterior
Automatic
Four-wheel Drive
used 2020 Honda Pilot car, priced at $29,000
2020 Honda Pilot
used
White exterior
Automatic
All-wheel Drive
used 2019 Buick Encore car
2019 Buick Encore
used
Winterberry Red Metallic exterior
Automatic
Front-wheel Drive