Habib Ahmed | Page 27

Delivered what he promised I bought an Edge and I had asked for 2 working keys, the manager was trying to make do with just giving me 1 working key, Youseff went out of his way I bought an Edge and I had asked for 2 working keys, the manager was trying to make do with just giving me 1 working key, Youseff went out of his way and ensured I was given what was promised 2 working keys .He was extremely professional and courteous and even went against his manager to deliver what was promised to me More

Report | Print

Friendly, Efficient Service After our almost 14 years, our Tribute's engine died and we looked to buy a previously owned vehicle. Searching for a Ford Flex, we found a great one After our almost 14 years, our Tribute's engine died and we looked to buy a previously owned vehicle. Searching for a Ford Flex, we found a great one with under 100 km at Erinwood Ford. The customer service was friendly and fantastic. We had a no pressure test drive (all our previous test drives were with a dealer in the car, except at Erinwood Ford). Once we decided on the purchase everything moved very quickly with the Finance department and getting the car ready for pickup. I can't emphasize enough how genuinely friendly and personable all the staff we encountered are. I realize they're trying to make a sale, but I was impressed by the everyone I met there, even those not connected to our purchase. There were however, a couple of small issues: 1) The Flex previously belonged to a smoker and I feel more could have been done to get rid of the smoke odour. It was really evident on the test drive that heavily perfumed, oily sprays were used to try and mask it. But that didn't work, it just left our hands greasy and shoes squeaky. Perhaps an ozone treatment would have helped more. 2) We were told the car would be completely detailed upon pick-up, but it wasn't. Trays in outer section of the console were dirty with trapped hair and residue. The dash had splashes of something all over it. The Ford logo in the steering wheel had food and debris stuck in it. There were bits of tobacco around the ignition switch. The third row seat backs were covered in debris when folded down (having not been vacuumed) and there was a large dead moth in the backseat cup holder. So, the either detailing had not been done or was done very haphazardly. These are relatively minor things and don't detract from the great personal seller service or the genuine friendliness of the staff, but did dampen our experience as we've had to do a deep clean of the vehicle ourselves. More

Report | Print

Great purchase - 2015 Edge SEL Got 2015 edge from this dealership recently. Habib was very helpful in facilitating the transaction and answered all the questions. Great car and serv Got 2015 edge from this dealership recently. Habib was very helpful in facilitating the transaction and answered all the questions. Great car and service and very happy with my purchase. Ivan Semenov More

Report | Print

Very Happy I bought a used car from Habib.He worked hard to find me something that I liked and was comfortable in. He treated me and my family very well. Stewa I bought a used car from Habib.He worked hard to find me something that I liked and was comfortable in. He treated me and my family very well. Stewart helped me with the financing I needed and again he treat us very well!! I would recommend Habib and Stewart to any of my family and friends. What a great experience I had!!! More

Report | Print

Friendly no pressure experience Right from the start when I contacted Youssef on the phone he was very courteous and helpful when answering my questions. Because of that I made an a Right from the start when I contacted Youssef on the phone he was very courteous and helpful when answering my questions. Because of that I made an appointment to talk about purchasing a used vehicle, knowing he would not pressure me into buying something I didn't need. You can tell he's a very kind person and one that I would not have a problem recommending.. The whole experience was quite seamless. More

Report | Print

amazing experience! highly recommend! This was my first car that had purchased! I had been to multiple dealers and this was my first time going to erinwood ford! Habib was an amazing sales This was my first car that had purchased! I had been to multiple dealers and this was my first time going to erinwood ford! Habib was an amazing sales rep! he helped me find the perfect car within my budget with even more than what I was expecting ! they take everything into consideration and will do the best they can to fulfill your needs! I was not "pushed" at all to buy a certain car (like a lot of dealers) I felt comfortable and felt like they cared about my purchase and not just because they wanted to make a sale. Hibib helped me out soo much and went above and beyond ! I would highly recommend this dealer ship! More

Report | Print

5 star What a fantastic place. Quick and painless. Thank you !! I will be back and will recommend to friends and family. Also a big thank you to your fina What a fantastic place. Quick and painless. Thank you !! I will be back and will recommend to friends and family. Also a big thank you to your finance department. More

Report | Print

Best service Habib and Nick were the best!. Habib from start to finish always had a friendly smile on his face and was very helpful and sincere. He and Nick made Habib and Nick were the best!. Habib from start to finish always had a friendly smile on his face and was very helpful and sincere. He and Nick made sure I was 100% happy with my new purchase and Adam also did everything they could to make it happen. Everyone should go there you will get treated like a person not just $$. Thanks again guys! More

Report | Print

Great customer service experience Thanks to the Erinwood Ford and specially Mr.Habib for providing the great service and giving me every single detail about Mustang 2017 GT of which I Thanks to the Erinwood Ford and specially Mr.Habib for providing the great service and giving me every single detail about Mustang 2017 GT of which I am a proud owner now. Mr.Habib is a great professional and he knows what he is doing there. I would really recommend him to buy your next ride. More

Report | Print

Great Service This is my third purchase from Erinwood Ford. I got a good price on my 2016 cargo van. Chris and Habib always treat us like family. I will definitely This is my third purchase from Erinwood Ford. I got a good price on my 2016 cargo van. Chris and Habib always treat us like family. I will definitely recommend Erinwood Ford to my friends and family. More

Report | Print