Gwen started into Toyota Sales over 19 years ago. She had been a "soccer mom", in fact, a competitive swimming mom who had always been drawn to automotive sales. Gwen's uncle was in the business for over 50 years and encouraged her to pursue her passion. Toyota proved to be the ideal manufacturer for Gwen to work for with its industry leading standards, integrity and involvement in the community. In the fall of 2010 Gwen moved home to London after being gone for many years and applied at ToyotaTown because of its achievements as a dealership and its incredible management staff. Since then, she has loved getting to know the London community and the surrounding area, again. "The relationships that I have formed with my clients and the support that I have from my team at Toyotatown has led to me being the recipient of a 2016 Toyota Pinnacle Award for being a Top Performer in Sales Satisfaction with Toyota Canada. I have lived all over Ontario but have remained a South-Western Ontario "Far
Read more381 Reviews
Write a Review381 Reviews of Gwen Jones
April 15, 2016
Enjoyable experience I decided it was time to trade in my trusty Yaris for a new model and I was quite pleased working with Gwen Jones at Toyota. She helped guide me throu I decided it was time to trade in my trusty Yaris for a new model and I was quite pleased working with Gwen Jones at Toyota. She helped guide me through the various options available. She made the experience enjoyable and comfortable. At no point did I feel pressured and rushed, something I have experienced at other dealerships. I would highly recommend her and Toyota Town to anyone in the market for a new car. I am very happy with my new Corolla S :) More
March 20, 2016
Best customer service to date I had filled out a form online seeking information about vehicles with large passenger capacity and the next day right away in the contact window time I had filled out a form online seeking information about vehicles with large passenger capacity and the next day right away in the contact window time frame I got a call from Lee. Lee then paired is with Gwen who took the time to figure out and suggest the best option for our family. We are a soccer family with 5 kids and big dogs. She knew we were looking in the event our current vehicle could not be repaired and still have us her time and full attention. During the appointment we got the call stating we were getting our van back and still she went thought the work to show us rates and price differences knowing we were not buying that day. When we are ready we will be calling Gwen and purchasing our next van from her. There was never and pressure and everyone there were wonderful and helpful. If your a busy family with kids Toyota town is the place for you to go. More
March 09, 2016
Best car buying experience yet I just bought a car from Toyotatown in London. This is my third time buying from a dealer and, by far, thus was the best experience I've had. Gwe I just bought a car from Toyotatown in London. This is my third time buying from a dealer and, by far, thus was the best experience I've had. Gwen Jones was very helpful and gave me the information and the time I needed to make the decision that was right for me. Vladimir Stepancev was great in explaining my options for financing the vehicle & prolonging it's life. I looked at two cars & when I chose the cheaper car there was no pressure to buy the more expensive one instead. I traveled from Oshawa to London to see these two cars & I was surprised and pleased when Gwen offered to pick me up at the train station when I came back to pick up the car. That offer was very helpful to me and although perhaps not a big thing to her, it demonstrated her generous & helpful approach to caring for her customers. Thanks! More
Other Employees Tagged: Vladimir Stepancev
February 15, 2016
Gwen Jones Biggest snowstorm to hit London this year and Gwen Jones snowsuit and snowbrush in hand dug my new car out? What great service and with a smile. Will Biggest snowstorm to hit London this year and Gwen Jones snowsuit and snowbrush in hand dug my new car out? What great service and with a smile. Will definitely recommend Gwen and Toyota town in the future to friends and family. Thank you Gwen More
Other Employees Tagged: Adel Al Rayes
February 07, 2016
Pleasureable experience It was a pleasure to buy at Toyota Town. We met Gwen on the test drive and from there, everything went smoothly. Negotiations were easy and straig It was a pleasure to buy at Toyota Town. We met Gwen on the test drive and from there, everything went smoothly. Negotiations were easy and straightforward, the trade in deal was as discussed, the vehicle arrive shortly after the order was placed, it came in fully prepared without any hassle and in the final review, Gwen explained all pertinent details on how to organize its internal workings from the navigation to the garage door opener. (The snow scraper was an added benefit considering this years accumulation.) The vehicle is a joy to drive. It sure beats the old Ford that had many hard driven kilometers on it. This is my first new vehicle in 25 years and the overall experience was great. I would recommend a visit if a new vehicle is on the horizon. (The only criticism is the flow of calls and emails that occurred during and after we picked up the vehicle.) More
Other Employees Tagged: Adel Al Rayes
January 28, 2016
2016 Tacoma Gwen was a wealth of information and honest. They understand customer service and I went back to ONLY them because of my dealings with them in summer Gwen was a wealth of information and honest. They understand customer service and I went back to ONLY them because of my dealings with them in summer of 2015. I was personally thanked by the manager when I picked up the truck. Thanks Gwen. More
January 27, 2016
Great Service I recently purchased a used vehicle from ToyotaTown. My experience was extremely positive particularly when I compare it to previous car purchases f I recently purchased a used vehicle from ToyotaTown. My experience was extremely positive particularly when I compare it to previous car purchases from other dealerships. Everything was handled in a friendly and efficient manner from my initial email contact with Gwen to the final delivery of the vehicle. More
December 22, 2015
Fast and friendly. My experience with purchasing a Pre-owned minivan from Toyota-Town was extremely positive. They worked hard to meet all my needs. I was especially pl My experience with purchasing a Pre-owned minivan from Toyota-Town was extremely positive. They worked hard to meet all my needs. I was especially pleased with how quickly and painlessly they moved me through the purchasing process. I spent less time waiting for answers and more time negotiating a great deal. I would definitely recommend buying a vehicle from Toyota-Town again. More
Other Employees Tagged: Baz Afara
December 03, 2015
Outstanding service Gwen Jones was a wonderful and comfortable person to work with. She listened to what we needed, and found us exactly the right car. We needed a car Gwen Jones was a wonderful and comfortable person to work with. She listened to what we needed, and found us exactly the right car. We needed a car because we had been in a crash, and so we were on a short timeline. She and Toyotatown went above and beyond the call of duty in making it possible to complete the paperwork for sale and financing in a very timely fashion. Thank you! More
Other Employees Tagged: Brian Komar, Janine Feenstra
November 30, 2015
Thank You ScionTown Gwen Jones was informative and patient as my husband and I looked at different car options for me. In the back lot I spotted a Scion FRS and immediat Gwen Jones was informative and patient as my husband and I looked at different car options for me. In the back lot I spotted a Scion FRS and immediately fell in love. After a couple of test drives, I was ready to commit. Gwen was there to help us through the buying process (which was super easy), and was there when we picked it up. She is has a friendly and approachable personality which made the whole experience amazing! Thank you Gwen and ScionTown. I absolutely love my new car! More

